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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Amazing People! Amazing Products! Amazing Service!" - Customer on May 11, 2015
1 MILLION+ Happy Customers Guitar · Bass · Keyboard · Recording · Computer Audio · Live Sound · Drums · DJ · Accessories

Gator

From rugged hardshell cases to lightweight soft-sided gig bags, Gator Cases has hundreds of solutions for transporting your keyboard, guitar, rack gear, and more.
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Gator GKLT25W Rolling Laptop/Midi Controller Backpack (With Wheels)
New from $149.99 SAVE 37%
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The Gator GKLT25W is a rolling backpack designed to carry most 25 note controllers and a laptop. Exterior pockets allow for storage of interfaces, cables and other r... Learn more...
Gator GW-JM 335 Journeyman Semi-Hollowbody Deluxe Wood Electric Guitar Case
New from $119.99 SAVE 36%
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on orders $249.00+ details
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Designed specifically for Semi-Hollow electric guitars, such as the Gibson 335, the Gator GW-JM 335 Journeyman Semi-Hollow Electric Deluxe Wood Case has a Journeyman... Learn more...
Gator G-In Ear System In-Ear Monitoring System Bag
New from $54.99 SAVE 38%
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The Gator G-In Ear System bag is made to accommodate half rack wireless "In Ear" monitoring system. Storage for transmitter, ear buds, receiver body back, and power ... Learn more...
Gator GPHDWEW Rolling Padded Drum Hardware Bag
New from $109.99 SAVE 37%
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The rolling hardware bag from Gator is constructed of durable 600 Denier Nylon and boasts 20mm of foam protection. The interior of the case is lined with synthetic f... Learn more...
Gator GLDREAD12 Lightweight 12-String Acoustic Guitar Case
New from $89.99 SAVE 37%
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The Gator GL-Dread-12 Lightweight Case is a perfect cross between hard case and gig bag for dreadnought 6/12 string guitars. The exterior is covered with 600-Denier ... Learn more...
Gator GMIXQSCTM8WP Waterproof QSC TouchMix 8 Case
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Black Waterproof Injection Molded Case, with Custom Foam Insert for QSC TouchMix-8 Mixing Console.... Learn more...
Gator GC-Dread 12 Deluxe 12-String Guitar Case
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The Gator GC-Dread-12 Deluxe Case is designed to fit dreadnought 6/12 string guitars. The Deluxe ABS exterior and heavy-duty aluminum valance provide excellent durab... Learn more...
Gator GW-JM ELEC Journeyman Electric Guitar Deluxe Wood Case
New from $119.99 SAVE 36%
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Classic styling and Traditional craftsmanship come together to create the elegant Journeyman series from Gator Cases. Constructed from heavy-duty plywood, Each Journ... Learn more...
Gator GGIGBOX2 GigBox2 Pedalboard and Guitar Stand Case
New from $249.99 SAVE 37%
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of $62.50
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The Gator GGIGBOX2 GigBox2 is a Gig-Box All-In-One Pedal Board and 3x Guitar Stand Combo Case with 29.25"x 15.3" Lightweight Aluminum Pedal Surface, Molded Shell an... Learn more...
Gator G-TOUR PRE242-DH Case for PreSonus StudioLive 24 Digital Mixer
New from $569.99 SAVE 37%
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of $142.50
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The Gator G-TOUR PRE242-DH Case for PreSonus StudioLive 24 Digital Mixer is an ATA Wood Flight Case for Presonus 24.2 Live mixer.... Learn more...
Gator GLBASS Lightweight Electric Bass Case
New from $89.99 SAVE 37%
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The Gator GL-BASS Lightweight Bass Case is a perfect cross between hard case and gig bag. The exterior is covered with 600-Denier ballistic material and internally i... Learn more...
Gator GCLUBCONTROL25 Large Bag for DJ Style MIDI Controllers
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The Gator Gclubcontrol25 Large Bag is a larger version of Gator's original G-Club Control bag with longer a 25 inch interior. It Fits Numark NS6 and Numark Mixdeck.... Learn more...
Gator GUZOOMH6WP Waterproof Portable Recorder Case for Zoom H6
New from $69.99 SAVE 36%
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on orders $249.00+ details
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Gator Cases has expanded its popular line of water-proof injection molded utility cases with a custom fit model for the Zoom H6 handheld recorder. This unique case p... Learn more...
Gator GLMANDOLIN Lightweight Mandolin Case
New from $74.99 SAVE 37%
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Perfect cross between a hard case and a gig bag! Covered with 600-Denier ballistic material and internally constructed of dense EPS foam. Interior is covered in soft... Learn more...
Gator Tenor Ukulele Economy Gig Bag
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The Gator Economy tenor ukulele gig bag is the perfect fit for your tenor uke. It will protect your instrument and make traveling easier at the same time.... Learn more...
Gator GB4GACOUSTIC 4G Series Acoustic Guitar Gig Bag
New from $49.99 SAVE 37%
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The Gator GB4GACOUSTIC is a 4G Style gig bag for acoustic guitars with adjustable backpack straps.... Learn more...
Gator GW-JM RESO Journeyman Resonator Guitar Deluxe Wood Case
New from $119.99 SAVE 36%
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Classic styling and Traditional craftsmanship come together to create the elegant Journeyman series from Gator Cases. Constructed from heavy-duty plywood, Each Journ... Learn more...
Gator GPELPSTSA ATA LP-Style Guitar Case
New from $149.99 SAVE 31%
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on orders $249.00+ details
Only 2 Left!
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ATA Molded Mil-Grade PE Case w/ TSA Latches for Les Paul-Style Guitars.... Learn more...
Gator Commander Series Premium Ukulele Gig Bag
New from $49.95 SAVE 36%
Like New $41.95 SAVE 61%
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In Stock
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This is the Gator Commander Series Premium Reinforced Gig Bag for Concert Ukuleles.... Learn more...
Gator GPB-LAK-1 Aluminum Guitar Pedalboard (with Carry Bag)
New from $99.99 SAVE 37%
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The Gator GPB-LAK-1 is a small black aluminum pedal board with Gator carry bag and bottom mounting power supply bracket. Power supply not included.... Learn more...
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BizRate Customer Certified (GOLD) Site
Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 1ZT-8PFX. Llame Gratis en Español: 800-460-7976
Lunes-Viernes de 1AM a 1AM EST
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Shop with those who respect your privacy — we do. Copyright © 1996-2015, zZounds Music, LLC. Terms of use apply.
close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to see if your items qualify.

Note that FREE 2-Day Delivery is not guaranteed. If you absolutely must have your order by a specific date, upgrade to 1-Day Air or 2-Day Air for guaranteed delivery» Learn more about zZounds shipping.

close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!