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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds always offers great customer service, a huge selection and fast shipping. Their financing can be a life saver for working pro musicians." - customer on December 17

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Boss GT-100 Floor Amp and Effects Processor Pedal
New from $499.00 SAVE 28%
Like New $439.95 SAVE 37%
or 4 payments
of $124.75
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The Boss GT-100 is a mega multi-FX pedal with next-generation amp modeling. The long-awaited follow up to the GT-10 has arrived. Meet the Boss effects flagship, the ... Learn more...
Boss VE-20 Voice Performer Pedal
New from $279.00 SAVE 26%
Like New $249.95 SAVE 34%
or 4 payments
of $69.75
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Who says stompboxes are just for guitarists? The easy-to-use VE-20 has been designed from the ground up for singers, featuring some of the finest vocal-effects techn... Learn more...
Boss JS-10 eBand Audio Player with Guitar Effects
New from $399.00 SAVE 28%
Like New $289.95 SAVE 48%
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of $99.75
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Grab your guitar or bass and microphone, plug into the eBand from BOSS, and amaze your friends, family, and fans! The eBand JS-10 is self contained and small, but fi... Learn more...
Boss DD-7 Digital Delay Pedal
New from $149.00 SAVE 37%
Like New $134.95 SAVE 43%
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on orders $249.00+ details
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Even with the best-selling delays in compact-pedal history, Boss continues to push the envelope and innovate. The DD7 takes the best features from its predecessors a... Learn more...
Boss ME-25 Guitar Multi-Effects Pedal
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Only 1 Left!
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The affordable ME-25 is packed with powerful Boss features to make you sound like a pro, yet it's as fun and easy to use as a stompbox. The built-in Sound Library gi... Learn more...
Boss FS-5U Footswitch (Unlatching)
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Boss offers guitarists 2 types of footswitches for different applications. The FS5U momentary type footswitch lets you engage a function while you hold down the swit... Learn more...
Boss PS-6 Harmonist Pedal
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Meet the BOSS PS-6 Harmonist, with four intelligent pitch-shift effects and three-voice harmony in one convenient unit. Among the effect modes are Harmony, Pitch Shi... Learn more...
Boss AC-3 Acoustic Simulator Pedal
New from $129.00 SAVE 35%
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How many times have you been onstage or in the studio with your electric guitar, and wished that you'd brought an acoustic along? For musicians who travel light, hau... Learn more...
Boss FRV-1 Fender '63 Reverb Pedal
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A classic reborn -- the legendary sound of the 1963 Fender Spring Reverb returns as a modern stompbox. BOSS and Fender USA have collaborated to create the FRV-1, a s... Learn more...
Boss RT-20 Rotary Ensemble Pedal
New from $219.00 SAVE 28%
Like New $199.95 SAVE 34%
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Countless guitar heroes have embraced the rotary-speaker sound on stage and in the studio. With this in mind, BOSS proudly announced the RT-20 Rotary Sound Processor... Learn more...
Boss TE-2 Tera Echo Pedal
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Powered by Multi-Dimensional Processing technology (MDP), the Boss TE-2 Tera Echo produces a dynamic stereo ambient effect that goes far beyond traditional delay and... Learn more...
Boss AD-8 Acoustic Guitar Modeling Pedal
New from $349.00 SAVE 28%
Like New $309.95 SAVE 36%
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The Boss AD-8 Acoustic Guitar Processor uses COSM modeling technology to transform the piezo pickup sound of an ordinary acoustic into six high-end acoustic guitars.... Learn more...
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 20B-Y3F3. Llame Gratis en Español: 800-460-7976
Lunes-Viernes de 9AM a 5PM EST
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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $249+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to see if your items qualify.

Note that FREE 2-Day Delivery is not guaranteed. If you absolutely must have your order by a specific date, upgrade to 1-Day Air or 2-Day Air for guaranteed delivery» Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!