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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "I recommend people to zZounds on a weekly basis. They have the lowest prices and best customer service out of any other musical gear retailers/stores." Customer on June 25, 2016

Discounted and Used Folk and Other Stringed Instruments

Blowouts Available in Limited Quantities - Act Now! Details »
Full 45-day Money Back Guarantee · Super Low Blowout Prices
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Gibson Custom F9 Mandolin (with Case)
Gibson Custom F9 Mandolin (with Case)
New from $4,599.00 SAVE 14%
Like New $3,499.00 SAVE 34%
Call for 12
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The Gibson Custom F-9's no-frills design has been given a minor face lift, which include single Ivoroid binding on the top of the body and pearl dot fingerboard inla... Learn more...
Epiphone Dobro Hound Dog Deluxe Roundneck Resonator Guitar
Epiphone Dobro Hound Dog Deluxe Roundneck Resonator Guitar
New from $599.00 SAVE 40%
Like New $384.95 SAVE 61%
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The Dobro Hound Dog Deluxe Roundneck resonator guitar is the perfect guitar for any roots or Americana music. The Dobro resonator guitar has been an American classic... Learn more...
Fender FB-55 Concert Tone Banjo
Fender FB-55 Concert Tone Banjo
New from $599.99
Like New $429.95
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The Concert Tone Banjo Series presents modern interpretations of the classic Fender Concert Tone banjos of the 1960s. Just like the popular instruments of that decad... Learn more...
Epiphone Dobro Hound Dog Roundneck Resonator Guitar
Epiphone Dobro Hound Dog Roundneck Resonator Guitar
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New from $449.00 SAVE 39%
Like New $274.95 SAVE 63%
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The Dobro resonator guitar has been an American classic since its arrival in the early 1920's the Dobro Hound Dog Roundneck resonator guitar ups the ante with modern... Learn more...
Washburn M226SWK Vintage Mandola
Washburn M226SWK Vintage Mandola
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Like New $554.95
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With its distressed look, the M226SW A-style Mandola has a broken-in and well-played feel. Only premium woods like solid flamed maple and solid spruce have been used... Learn more...
Vorson FTLUK-3 Flame Maple T Style Electric Ukulele (with Gig Bag)
Vorson FTLUK-3 Flame Maple T Style Electric Ukulele (with Gig Bag)
New from $129.99 SAVE 45%
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Vorson Electric Ukuleles are the coolest instruments that we have seen in a long time. If you play guitar you are going to want one. If you play ukulele you will HAV... Learn more...
Cordoba 32T SP/IN Tenor Ukulele, with Case
Cordoba 32T SP/IN Tenor Ukulele, with Case
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The 32T belongs to Cordoba's 30 series, a premium line of boutique, all-solid tenor ukuleles approached from a classical or Spanish guitar building perspective.... Learn more...
Epiphone ED50 F-Style Mandolin Hardshell Case
Epiphone ED50 F-Style Mandolin Hardshell Case
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Got an Epiphone Mandolin (specifically the MM50) and need a case? No better case to get a case from Epiphone than this one. The ED50 case fits it perfectly.... Learn more...
eMedia Play Banjo Pack
eMedia Play Banjo Pack
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The eMedia Play Banjo Pack will get you started with one of the world's most popular folk instruments. Learn to play this unique and wonderful instrument with a pack... Learn more...
Vorson ELPU-130 Acoustic-Electric Nylon-String Ukulele
Vorson ELPU-130 Acoustic-Electric Nylon-String Ukulele
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Vorson's ELPU-130 is a beautifully crafted acoustic-electric ukulele with a chambered sound hole, cutaway body style, piezo pickup, and Vorson's exclusive SMD-2 acti... Learn more...
Gator Commander Series Premium Ukulele Gig Bag
Gator Commander Series Premium Ukulele Gig Bag
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This is the Gator Commander Series Premium Reinforced Gig Bag for Concert Ukuleles.... Learn more...
Dean Tennessee A Mandolin
Dean Tennessee A Mandolin
 
Like New $129.95
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The Dean Tennessee mandolins are available with the popular 'A' style body. Built with a solid spruce top and mahogany back & sides, this is one fantastic-sounding m... Learn more...
Gretsch G9101 NYC Camp Ukulele
Gretsch G9101 NYC Camp Ukulele
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The Gretsch G9101 NYC Camp Uke is a must-have for every uke collector! A faithful recreation of the circa 1925-1935 Gretsch "Camp" uke, it's built to be tossed in yo... Learn more...
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Questions? Our gear experts can help!
866-zZounds (866-996-8637)
When you call, mention priority code 20G-12YB. Llame Gratis en Español: 800-460-7976
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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no minimum

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!