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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Zounds has the best customer service, they went above and beyond to help me get the best guitar for me!" - Customer on February 1, 2019
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Akai Force Grid-Based Music Production System
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A standalone music production platform with a 64-pad grid and multi-touch 7" color screen, the Akai Force unleashes your creativity -- no computer required.... Learn more...
Line 6 Relay G10S Guitar Wireless System
Line 6 Relay G10S Guitar Wireless System
New from $249.99 SAVE 28%
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of $41.67
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With a rechargeable plug-on transmitter, a pedalboard receiver, and a line-of-sight range of up to 130 feet, the Relay G10S is as powerful as it is compact.... Learn more...
Elektron Model:Samples Sampling Production Workstation
Elektron Model:Samples Sampling Production Workstation
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of $49.88
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Optimized for real-time tweaking of filters and effects, the Elektron Model:Samples production workstation is great for building beats and sequencing sounds.... Learn more...
HeadRush FRFR-108 Powered Guitar Speaker Cabinet
HeadRush FRFR-108 Powered Guitar Speaker Cabinet
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New from $199.00 SAVE 50%
Like New $169.95 SAVE 57%
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Pair your HeadRush pedalboard -- or any other amp or effects modeler -- with the lightweight FRFR-108 to hear every nuance of your precisely dialed-in sound.... Learn more...
Korg KROSS 2 Keyboard Synthesizer Workstation, 61-Key
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A cross between a performance synth and a production workstation, the 61-key Korg KROSS 2 fits 1075 gig-ready presets and a sequencer into a 9-pound package.... Learn more...
EarthQuaker Devices Swiss Things
EarthQuaker Devices Swiss Things
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The EarthQuaker Devices Swiss Things combines some of the most commonly used utility pedal features into one reasonably sized, all-inclusive enclosure.... Learn more...
Pioneer HDJ-X10C Limited Edition DJ Headphones
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With carbon fiber housings, metal plating and aramidl cable coating, Pioneer upgraded these HDJ-X10 DJ headphones to be more accurate and durable than ever.... Learn more...
PreSonus Studio 1824C USB-C Audio MIDI Interface
PreSonus Studio 1824C USB-C Audio MIDI Interface
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Get 18 inputs, eight XMAX mic preamps, two headphone outs, ADAT and SPDIF I/O, and USB-C connectivity with the PreSonus Studio 1824C audio interface.... Learn more...
Warm Audio WA-251 Large-Diaphragm Tube Condenser Microphone
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Warm Audio's WA-251 is an homage to the venerable classic 251 tube mic, right down to the CK12-style capsule, JJ 12AY7 vacuum tube and CineMag transformer.... Learn more...
Fender Jimmy Page Telecaster Electric Guitar, Rosewood Fingerboard (with Case)
New from $1,399.99
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of $116.67
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Hand-painted, with custom signature pickups and authentic hardware, the Fender Jimmy Page Telecaster delivers on tone, playability, and visual impact.... Learn more...
Audio-Technica ATH-M50xBT Wireless Bluetooth Headphones
Audio-Technica ATH-M50xBT Wireless Bluetooth Headphones
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Audio-Technica added Bluetooth to their recording-studio-standard ATH-M50x headphones. Immerse yourself in music with 40 hours of playback time per charge.... Learn more...
Korg Volca Modular Synthesizer
Korg Volca Modular Synthesizer
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Get some "West Coast style" synthesis into your rig with the Korg Volca Modular synth. Its semi-modular design and 50 patch points open up a world of sounds.... Learn more...
PreSonus Studio 1810C USB-C Audio MIDI Interface
PreSonus Studio 1810C USB-C Audio MIDI Interface
New from $399.95 SAVE 20%
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With four mic preamps, two headphone outs, and the Studio Magic plug-in suite included, the PreSonus Studio 1810C is a powerful interface for recording.... Learn more...
Tascam DR-40X 4-Track Handheld Digital Audio Recorder and USB Audio Interface
Tascam DR-40X 4-Track Handheld Digital Audio Recorder and USB Audio Interface
New from $199.99 SAVE 33%
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Capture 4 tracks with Tascam's DR-40X handheld recorder. You get two XLR/TRS inputs, plus a stereo pair of condenser mics adjustable to X/Y or A/B patterns.... Learn more...
Roland FP-10 Digital Stage Piano
Roland FP-10 Digital Stage Piano
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With a responsive PHA-4 Standard keyboard and detailed SuperNATURAL piano tones, the Roland FP-10 digital stage piano delivers an authentic feel and sound.... Learn more...
IK Multimedia AXE I/O USB Audio Interface
IK Multimedia AXE I/O USB Audio Interface
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Record your direct guitar or XLR mics to your Mac/PC with the IK Axe I/O -- a sleek USB audio interface designed for guitarists. Includes AmpliTube 4 Deluxe.... Learn more...
Marshall Studio Vintage Plexi Guitar Combo Amplifier (20 Watts, 1x10")
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Bringing rock history with you has never been easier! The Marshall Studio Vintage Plexi Combo delivers classic Marshall tone shaping in a smaller footprint.... Learn more...
Blackstar HT20R MkII Guitar Combo Amplifier with Reverb (20 Watts, 1x12")
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Complete with two channels and lush reverb -- and switchable from 20 to 2 watts -- the HT20R is perfect for everything from bedroom practices to club gigs.... Learn more...
Mackie CR3LTD Silver Trim Powered Studio Monitors
Mackie CR3LTD Silver Trim Powered Studio Monitors
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Get a versatile pair of speakers that look sharp and sound great! Mackie CR3LTD Silver Trim monitors put out full-range audio with low bass and crisp treble.... Learn more...
JHS Clover Preamp Pedal
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An interpretation of the classic FA-1 FET preamp pedal, the JHS Clover boosts your tone and provides EQ shaping so you can dial your sound to perfection.... Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!