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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds has a great selection of instruments at good prices and their payment plans allow us to afford better gear without breaking our bank accounts. I've purchased at least 10 guitars and keyboards from zZounds through the years and because of their easy payment plan, I've been able to buy better gear instead of scouring the local Craigslist ads for cheap, used guitars. With zZounds I get brand new gear for a fraction of the price up front. Think about that!" - Customer on October 25, 2017
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Fender Jimi Hendrix Stratocaster Electric Guitar
(5)
New from $899.99
or 12 payments
of $75.00
details
In Stock
Free 2-Day Shipping
Honoring the electrifying "Voodoo Chile" who popularized the Stratocaster guitar and its tremendous sonic flexibility, the Jimi Hendrix Stratocaster gives you the sa... Learn more...
PRS Paul Reed Smith SE Zach Myers Semi-Hollowbody Electric Guitar
(4)
New from $799.00
or 12 payments
of $66.59
details
In Stock
Free 2-Day Shipping
The PRS Paul Reed Smith SE Zach Myers has enough features to satisfy even the most demanding musicians. The resonance of the semi-hollow body paired with the smooth ... Learn more...
ESP LTD KH602 Kirk Hammett Signature Electric Guitar
New from $899.00 SAVE 29%
or 12 payments
of $74.92
details
In Stock
Free 2-Day Shipping
Kirk Hammett has been an "ESP guy" for as long as anyone can remember, and there's a wide range of Signature models to prove it. The KH-602 features EMG KH Bone Brea... Learn more...
Epiphone Limited Edition Matt Heafy Les Paul Custom-7 Electric Guitar, 7-String
(7)
New from $949.00 SAVE 40%
or 12 payments
of $79.09
details
In Stock
Free 2-Day Shipping
Epiphone and Trivium's Matt Heafy present the Limited Edition Matt Heafy Les Paul Custom and the Limited Edition Matt Heafy Les Paul Custom-7 seven-string, two total... Learn more...
ESP LTD James Hetfield Iron Cross Electric Guitar
(6)
New from $1,199.00 SAVE 30%
Like New $964.95 SAVE 43%
or 12 payments
of $99.92
details
In Stock
Free 2-Day Shipping
Distinct graphics and signature James Hetfield tone make the Iron Cross guitar an incredible instrument! ESP LTD loads the guitar with a set of EMG JH Signature acti... Learn more...
Epiphone Bjorn Gelotte Les Paul Custom Electric Guitar (with Case)
(6)
New from $899.00 SAVE 40%
or 12 payments
of $74.92
details
In Stock
Free 2-Day Shipping
Epiphone welcomes one of the greatest metal guitarists of all time, Bjorn Gelotte of In Flames, to the Epiphone family of signature artists with the premier of the L... Learn more...
Ibanez Steve Vai JEM Junior Electric Guitar
Ibanez Steve Vai JEM Junior Electric Guitar
New from $499.99 SAVE 24%
or 8 payments
of $62.50
details
In Stock
Free 2-Day Shipping
When Steve Vai teamed up with Ibanez in 1987, little did he realize what a lasting impact his signature model guitar would have. Today, the JEM is an iconic instrume... Learn more...
Epiphone Limited Edition Matt Heafy Les Paul Custom Electric Guitar
(7)
New from $899.00 SAVE 40%
or 12 payments
of $74.92
details
In Stock
Free 2-Day Shipping
Epiphone and Trivium's Matt Heafy present the Limited Edition Matt Heafy Les Paul Custom a totally killer take on the world famous Les Paul.... Learn more...
Fender Dave Murray Stratocaster Electric Guitar, Rosewood Fingerboard (with Gig Bag)
New from $1,024.99
Like New $819.95
or 12 payments
of $85.42
details
In Stock
Free 2-Day Shipping
For over 30 years Iron Maiden has globally been a driving influential force for Heavy Metal and guitar based rock! Fender and Dave Murray have collaborated yet anoth... Learn more...
Fender Jim Adkins JA-90 Telecaster Thinline Electric Guitar
(6)
New from $824.99
or 12 payments
of $68.75
details
In Stock
Free Ground Shipping Free Ground Shipping
When Jimmy Eat World guitarist and frontman Jim Adkins collaborated with Fender in designing his perfect guitar, the result was his signature Fender JA-90 Telecaster... Learn more...
Ibanez EGEN8 E-Gen Herman Li Electric Guitar
New from $849.99 SAVE 24%
Like New $719.95 SAVE 36%
or 12 payments
of $70.84
details
Only 2 Left!
Free 2-Day Shipping
When DragonForce guitarist Herman Li wanted a guitar that could handle his otherworldly technique and musicality, both he and Ibanez knew it would take time to get e... Learn more...
Epiphone Limited Edition Lee Malia Les Paul Custom Artisan Electric Guitar
(9)
New from $849.00 SAVE 40%
or 12 payments
of $70.75
details
In Stock
Free 2-Day Shipping
Epiphone is proud to announce the Ltd. Ed. Lee Malia Signature Les Paul Custom. Inspired by the '70s era vintage classic Les Paul Artisan, the new Lee Malia Signatur... Learn more...
Epiphone Tony Iommi SG Custom Electric Guitar, Left-Handed
New from $879.00 SAVE 40%
or 12 payments
of $73.25
details
Only 2 Left!
Free Ground Shipping Free Ground Shipping
Epiphone proudly announces the Epiphone Ltd. Ed. Tony Iommi Signature SG Custom, designed by the "Godfather of Heavy Metal" himself and featuring Gibson USA Tony Iom... Learn more...
Ibanez JS140 Joe Satriani Electric Guitar
(1)
New from $799.99 SAVE 24%
or 12 payments
of $66.67
details
Coming Soon
Free Ground Shipping Free Ground Shipping
The Ibanez JS140 Joe Satriani Signature Electric Guitar has every feature that the guitar hero requires to unleash his talents, but at a price that the weekend warri... Learn more...
Ibanez Paul Stanley PS120 Electric Guitar
(2)
New from $899.99 SAVE 25%
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of $75.00
details
Coming Soon
Free Ground Shipping Free Ground Shipping
With a bigger than life stage show and some great rock anthems, KISS clawed their way to the top of the charts during the 70's to become one of the biggest acts in t... Learn more...
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 20J-LYJQ. Llame Gratis en Español: 844-432-7449
Lunes-Domingo de 9AM a 7PM EST
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Shop with those who respect your privacy — we do. Copyright © 1996-2018, zZounds Music, LLC. Terms of use apply.
close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $59+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!