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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds has been flawless so far in my experience with them." - Customer on October 2, 2019
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ProX XS-MH140X2W Moving Head Lighting Case
ProX XS-MH140X2W Moving Head Lighting Case
New from $389.99 SAVE 51%
or 8 payments
of $48.75
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The ProX XS-MH140X2W Flight case designed by ProX Cases is manufactured to fit Chauvet Intimidator Beam / Hybrid 140SR, Spot 355, Spot375Z, American DJ … Learn more...
ProX XS-DDJSXWLTRB Flight Case for Pioneer DDJ Controllers
ProX XS-DDJSXWLTRB Flight Case for Pioneer DDJ Controllers
New from $269.99 SAVE 37%
or 6 payments
of $45.00
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The ProX XS-DDJSXWLTRB Black Hardware on Red Honeycomb Laminate Flight case with sliding Laptop Shelf is designed by ProX Cases for the PIONEER DDJ-SX3 … Learn more...
ProX XF-4X3048W MKll 4-Panel DJ Facade
ProX XF-4X3048W MKll 4-Panel DJ Facade
New from $299.99 SAVE 25%
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The ProX XF-4X3048W MK2 Four Panel ProX DJ Facade White Collapse and Go Facade Panels with Carrying Bag and Black/White Scrims package for when you want … Learn more...
ADJ Entour Faze Jr Fog Machine
ADJ Entour Faze Jr Fog Machine
New from $229.99 SAVE 25%
or 6 payments
of $38.34
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Fill the stage with the Entour Faze Jr. This unit, which features rapid heater technology, is ready to produce haze in just 70 seconds of being powered on. Learn more...
ADJ JRCLAMP Medium-Duty Clamp
ADJ JRCLAMP Medium-Duty Clamp
New from $8.99 SAVE 17%
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on orders $59.00+ details
In Stock
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Ensure that any light or accessory is properly secured to the Pro Event Table II, a lighting truss or nontraditional places with the ADJ JRCLAMP. Learn more...
ADJ Saber Spot Go Light
ADJ Saber Spot Go Light
New from $234.99 SAVE 28%
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Accent what's important, without access to an outlet, using the battery powered ADJ Saber Spot Go. This unit has settings for 2, 4, 6 or 8 hours of use. Learn more...
Gator G-LIGHTBAG-1911W LED PAR Lighting Bag
Gator G-LIGHTBAG-1911W LED PAR Lighting Bag
New from $129.99 SAVE 37%
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This Gator Bag has space for 4 PAR lights and is the perfect option for transportation. It also features side pouches with plenty of room for accessories. Learn more...
ADJ Focus Spot 4Z Pearl Light
New from $1,099.99 SAVE 32%
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The ADJ Focus Spot 4Z Light features a moving head and a bright 200W White LED engine. This unit is perfect for mobile gig or as a permanent fixture. Learn more...
ADJ Startec Contour Light
ADJ Startec Contour Light
New from $164.99 SAVE 28%
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of $27.50
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Light up the dance floor with the ADJ Startec Contour. Use the classic "fan effect" to illuminate any event with this modern multi color mirror ball. Learn more...
Pioneer DDJ-XP2 DJ Sub Controller for Rekordbox DJ and Serato DJ
Pioneer DDJ-XP2 DJ Sub Controller for Rekordbox DJ and Serato DJ
New from $299.00 SAVE 16%
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Utilize Rekordbox and Serato's effects and features in this all-in-one unit. 32 performance pads allow easy navigation of hot cues, loops, and samples. Learn more...
Rolls Bellari MT502mu Moving Coil Matching Transformer
Rolls Bellari MT502mu Moving Coil Matching Transformer
New from $499.00 SAVE 28%
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Get the best tone out of your MC-cartridge with the Rolls Bellari MT502mu, a step-up transformer with a selectable turns ratio switch for wide compatibility. Learn more...
MONO M80-STRM M80 Stealth Relay Messenger Bag
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This ergonomically designed hard shell messenger bag is ready for any gear transport need. Padded straps will comfortably keep controllers or laptops safe. Learn more...
Mono M80-STAB M80 Stealth Alias Backpack
Mono M80-STAB M80 Stealth Alias Backpack
New from $149.99
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Coming Soon
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Guarantee that your gear is safely packed for the gig. This lightweight hard shell bag ensures plenty of space for all your devices. Learn more...
Gator G-TOUR TT1200 Turntable Case
Gator G-TOUR TT1200 Turntable Case
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Scratch in your DJ performance -- don't scratch your gear. Don't miss a beat with this lightweight ATA rated case, designed to fit 1200-style turntables. Learn more...
Gator G-TOURDSPUNICNTLC G-TOUR DJ Controller Case
Gator G-TOURDSPUNICNTLC G-TOUR DJ Controller Case
New from $309.99 SAVE 37%
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Ensure your DJ controller is gig-ready and protected. This rugged, compact Gator road case makes gigging a breeze with a sliding shelf for your laptop. Learn more...
Rolls Bellari PA555 Tube Preamplifier
Rolls Bellari PA555 Tube Preamplifier
New from $275.00 SAVE 26%
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of $45.84
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Impart the warm, even-order harmonics of tube amplification with the Rolls Bellari PA555, an all-analog tube phono preamplifier with a boutique sound. Learn more...
Rolls Bellari PA550 Phono Preamplifier, 3-Channel
Rolls Bellari PA550 Phono Preamplifier, 3-Channel
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Get clear sound with plenty of gain and headroom on tap. The Rolls Bellari PA550 phono preamp gives you clean, low-noise performance at a reasonable price. Learn more...
Rolls Bellari VP549 Phono Preamplifier
Rolls Bellari VP549 Phono Preamplifier
New from $149.00 SAVE 31%
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of $24.84
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Hear all the details in your records with the VP549, a simple-yet-powerful preamp from Rolls Bellari that keeps your audio in phase for clear, focused sound. Learn more...
Chauvet DJ Hurricane Bubble Haze Machine
Chauvet DJ Hurricane Bubble Haze Machine
New from $479.99 SAVE 25%
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of $60.00
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Make bubbles and/or haze with the Chauvet DJ Hurricane Bubble Haze machine. Its gravity-fed reservoir and auto-cleaning keep it ready-to-haze at all times! Learn more...
Chauvet DJ Freedom Q1N Stage Lighting Package
New from $699.99 SAVE 25%
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of $58.34
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With D-Fi wireless DMX and magnetic mounts built in, Chauvet DJ Freedom Q1N spots make lighting easy! This set comes with 4 lights, charger, remote, and bag. Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!