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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "I have purchesed from zZounds before and they truly are the best out there, the attention to their customers is unmatched. I will be a customer till my time is done and I will turn on my family, and friends to them as well." - customer on April 30, 2019
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Epiphone Deluxe ES-339 Electric Guitar Case
Epiphone Deluxe ES-339 Electric Guitar Case
New from $119.00 SAVE 40%
or 6 payments
of $19.84
details
In Stock
Free 2-Day Shipping
Designed specifically to fit the Epiphone ES-339, this deluxe hardshell case offers form-fitting, top-quality protection for your semi-hollowbodied guitar. Learn more...
Epiphone EGCS Hardshell Case for SG-Style Guitars
Epiphone EGCS Hardshell Case for SG-Style Guitars
New from $119.00 SAVE 40%
or 6 payments
of $19.84
details
In Stock
Free 2-Day Shipping
Designed to snugly fit your SG-style guitar, the Epiphone EGCS Hardshell Case keeps your guitar safe whether' it's on the road or tucked away at home. Learn more...
Epiphone Dot Archtop Electric Guitar
Epiphone Dot Archtop Electric Guitar
New from $449.00 SAVE 39%
or 8 payments
of $56.13
details
In Stock
Free 2-Day Shipping
Feel the warm, rich tone of a true semi-hollowbody with the Epiphone Dot Archtop. This jazz icon features set-neck construction and a pair of humbuckers. Learn more...
D'Angelico Premier DC Semi-Hollowbody Electric Guitar
(3)
New from $799.99
or 12 payments
of $66.67
details
In Stock
Free 2-Day Shipping
You don't have to compromise on style or function with the D'Angelico Premier DC semi-hollow -- it's great for all genres and has attitude pre-installed. Learn more...
Epiphone Limited Edition Slash Firebird Electric Guitar
(2)
New from $749.00 SAVE 50%
or 12 payments
of $62.42
details
In Stock
Free 2-Day Shipping
A classic gets a modern makeover with the Epiphone Slash Firebird. Includes Slash signature humbuckers and a transparent finish with a AAA flame maple top. Learn more...
Epiphone Dot Deluxe Electric Guitar
Epiphone Dot Deluxe Electric Guitar
(2)
New from $499.00 SAVE 40%
or 8 payments
of $62.38
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In Stock
Free 2-Day Shipping
Built to the same dimensions as vintage ES-style semi-hollow guitars, the Epiphone Dot Deluxe electric rocks Alnico Classic humbuckers for full-range tone. Learn more...
Epiphone Joe Pass Emperor-II PRO Electric Guitar
(2)
New from $699.00 SAVE 40%
or 12 payments
of $58.25
details
In Stock
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Bust out your best jazz licks on the Emperor-II PRO. This Joe Pass signature model features Epiphone ProBucker pickups for hearty vintage tone. Learn more...
Epiphone Les Paul Studio Electric Guitar
Epiphone Les Paul Studio Electric Guitar
New from $399.00 SAVE 40%
or 8 payments
of $49.88
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In Stock
Free 2-Day Shipping
The Epiphone Les Paul Studio has the hallmarks of the Standard. With open-cover humbuckers and a binding-free body, however, the LP Studio is its own guitar. Learn more...
Epiphone Hardshell Case for Explorer Guitar
Epiphone Hardshell Case for Explorer Guitar
New from $119.00 SAVE 40%
or 6 payments
of $19.84
details
In Stock
Free 2-Day Shipping
Lock away your Explorer or Explorer-shaped guitar with this protective hard case. It features the Epiphone logo on the front. Learn more...
Epiphone Les Paul ES Pro Electric Guitar
New from $649.00 SAVE 40%
or 12 payments
of $54.09
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In Stock
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Epiphone's versatile Les Paul ES Pro combines the best features of both solid and semi-hollowbody guitars to create a sound that's fit for rock and roll. Learn more...
Epiphone Limited Edition Matt Heafy Les Paul Custom Electric Guitar
(7)
New from $899.00 SAVE 40%
Like New $759.95 SAVE 49%
or 12 payments
of $74.92
details
Only 2 Left!
Free 2-Day Shipping
EMG active humbuckers and a maple top cloaked in a black Ebony gloss coat promises hellish tone to those brave enough to tap into this guitar's evil powers. Learn more...
Epiphone Flying V Hardshell Case
Epiphone Flying V Hardshell Case
(6)
New from $119.00 SAVE 40%
Like New $107.95 SAVE 45%
or 6 payments
of $19.84
details
In Stock
Free 2-Day Shipping
Protect your beloved Flying V in classic Epiphone style. This hardshell case is fitted with a plush interior, rugged latches and a durable tolex covering. Learn more...
Epiphone Exclusive Casino Electric Guitar, with Bigsby Tremolo
New from $699.00 SAVE 40%
or 12 payments
of $58.25
details
In Stock
Free 2-Day Shipping
Own your own rock 'n' roll standard with this legendary Epiphone Exclusive Casino, equipped with a pair of Dogear P-90T Classic pickups and a Bigsby vibrato. Learn more...
Epiphone Moderne Electric Guitar Hardshell Case
Epiphone Moderne Electric Guitar Hardshell Case
New from $119.00 SAVE 40%
or 6 payments
of $19.84
details
In Stock
Free 2-Day Shipping
Protect your ultra-cool Moderne with this stylish case from Epiphone. Designed to fit the guitar's unorthodox body shape, this case keeps your guitar secure. Learn more...
Epiphone Exclusive Riviera Custom P93 Electric Guitar
New from $599.00 SAVE 40%
or 12 payments
of $49.92
details
In Stock
Free 2-Day Shipping
Sporting a Les Paul-style metallic Goldtop finish, three Alnico P-90 pickups and a Bigsby B70 vibrato, this limited Rivera Custom P93 is unique in every way. Learn more...
Epiphone Les Paul Ultra III Electric Guitar
New from $799.00 SAVE 40%
or 12 payments
of $66.59
details
In Stock
Free 2-Day Shipping
With all the swagger of a classic LP, plus modern features like a Shadow NanoMag pickup and USB output, the Epiphone Les Paul Ultra III gives you an edge. Learn more...
Epiphone Limited Edition Wildkat Royale Electric Guitar
Epiphone Limited Edition Wildkat Royale Electric Guitar
(3)
New from $549.00 SAVE 40%
or 8 payments
of $68.63
details
In Stock
Free 2-Day Shipping
Pick up one of these limited edition Wildkat Royale models for a crash course on sweet tone. A pair of dogear P90 pickups grinds out a wicked midrange punch. Learn more...
Epiphone Limited Edition Lee Malia RD Custom Electric Guitar (with Gig Bag)
Epiphone Limited Edition Lee Malia RD Custom Electric Guitar (with Gig Bag)
(3)
New from $499.00 SAVE 62%
or 8 payments
of $62.38
details
In Stock
Free 2-Day Shipping
This collaboration with Bring Me The Horizon's Lee Malia presents an iconic RD body shape with Gibson USA pickups and vintage-style "Artisan" appointments. Learn more...
Epiphone Broadway Hollowbody Electric Guitar
(2)
New from $799.00 SAVE 40%
or 12 payments
of $66.59
details
In Stock
Free 2-Day Shipping
Take it back to 1931 with the Epiphone Broadway electric. Its jazzy personality, warm tone, and easy playability make it great for classic or modern genres. Learn more...
Epiphone Limited Edition Matt Heafy Les Paul Custom-7 Electric Guitar, 7-String
(7)
New from $949.00 SAVE 40%
or 12 payments
of $79.09
details
In Stock
Free 2-Day Shipping
This 7-string beast boasts active EMG-707 and 81-7 pickups and a blacked-out ebony gloss finish to help you get in touch with your dark side. Learn more...
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800-zZounds (800-996-8637)
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!