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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "I have recommended zZounds multiple times simply because they're the absolute best. I've dealt with them for years and haven't had a single issue." - customer on April 10, 2019
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Dunlop Dual Design Straplok System
Dunlop Dual Design Straplok System
New from $13.95 SAVE 37%
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The Dunlop Dual Design Straplok is a great way to guard your instrument. Never worry about your guitar or bass falling with the Dunlop Dual Design Straplok. Learn more...
Quik-Lok DX-749 Musician's Stool
Quik-Lok DX-749 Musician's Stool
New from $159.99 SAVE 44%
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of $26.67
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Get a stool ideal for the working musician! The Quik-Lok musician's stool is a 9-position stool for all musicians, including keyboard, guitar and orchestra. Learn more...
Dunlop Tortex Standard Picks (12-Pack)
Dunlop Tortex Standard Picks (12-Pack)
New from $3.95 SAVE 34%
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Turtle Power! These long-lasting picks give you a no-slip grip. Pick up a 12-pack in the gauge/color of your choice, and you'll always have a pick on hand. Learn more...
Dunlop Authentic Jimi Hendrix Strap
Dunlop Authentic Jimi Hendrix Strap
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With a look and feel that's dedicated to the straps used in his most famous concerts and performances, these Jimi Hendrix guitar straps are the real deal. Learn more...
Dunlop Tortex Standard Picks (72-Pack)
Dunlop Tortex Standard Picks (72-Pack)
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Get this pack of Dunlop Tortex picks and stop worrying about losing the one in your pocket. This 72-pack of Dunlop Tortex picks is available in many sizes. Learn more...
Dunlop System 65 Guitar Maintenance Kit
Dunlop System 65 Guitar Maintenance Kit
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Keep your guitar as clean as it can be with this care kit. It includes five bottles of Dunlop guitar care products, three polishing cloths, and instructions. Learn more...
Dunlop 83C Trigger Acoustic Curved Guitar Capo
Dunlop 83C Trigger Acoustic Curved Guitar Capo
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Change the key without changing the sound of your guitar with this capo, which is designed specifically for acoustic guitars with a curved fretboard. Learn more...
Dunlop 558 Tortex Flow Guitar Picks (12 Pack)
Dunlop 558 Tortex Flow Guitar Picks (12 Pack)
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Dunlop combines the durability and feel of Tortex with the Flow pick design. Wide with a sharp tip, these picks deliver bright tone with precision playing. Learn more...
Dunlop Nylon Standard Picks (12-Pack)
Dunlop Nylon Standard Picks (12-Pack)
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This 12-pack of standard nylon picks comes in a variety of sizes to fit the needs of all guitarists. Learn more...
Martin 18AHG Guitar Humidifier
Martin 18AHG Guitar Humidifier
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Made from non-vinyl resin, this Martin humidifier fits comfortably in your guitar and absorbs 10 times its weight in water before slowly emitting moisture. Learn more...
Dunlop 7007SI Ergo Lok Strap System
Dunlop 7007SI Ergo Lok Strap System
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This easy-to-use strap lock slips over your existing strap pin, making it just as simple as it is effective. Learn more...
Martin 13WR0001 2-Way Truss Rod Wrench
Martin 13WR0001 2-Way Truss Rod Wrench
New from $6.99
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Keep your favorite guitar in its prime by adjusting its two-way or single-point adjustable truss rod with this handy 13WR0001 truss rod wrench from Martin. Learn more...
Dunlop PVP113 Electric Guitar Players Variety Pick Pack
Dunlop PVP113 Electric Guitar Players Variety Pick Pack
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Have a hard time picking favorites? Try out the Dunlop variety pick pack and audition a whole host of materials and favorites to find your new favorite pick! Learn more...
Dunlop Tortex White Jazz III Guitar Picks (12-Pack)
Dunlop Tortex White Jazz III Guitar Picks (12-Pack)
(3)
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Playing speedy licks? These picks come in Dunlop's sleek Jazz III shape and are constructed with the familiar feel of Tortex, to give you greater control. Learn more...
Dunlop Herco Flat Guitar Thumbpicks
Dunlop Herco Flat Guitar Thumbpicks
(1)
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Dunlop Herco flatpicks combine a traditional pick with a thumbpick loop to give you extra versatility and improved control of your picking. Learn more...
Dunlop Nylon Max Grip Jazz III Guitar Picks
Dunlop Nylon Max Grip Jazz III Guitar Picks
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Thanks to its molded, non-slip construction, the Max Grip III pick is ideal for jazz guitarists who employ a fast, dexterous playing style. Learn more...
Dunlop 427PJP John Petrucci Jazz Guitar Picks
Dunlop 427PJP John Petrucci Jazz Guitar Picks
(2)
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Get a grip on a John Petrucci Jazz III pick and feel like a prog rock god -- even if you're a beginner. Its polished, beveled tip enhances the pick's attack. Learn more...
Dunlop Big Stubby Picks (6-Pack)
Dunlop Big Stubby Picks (6-Pack)
(1)
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These Big Stubby picks have a smooth indented grip for your thumb, so you don't have to worry about losing one while you're playing those fast licks. Learn more...
Dunlop Dual Design Guitar Straplocks
Dunlop Dual Design Guitar Straplocks
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Release-tested up to 800 lbs of pull, these Dunlop Dual Design Straplocks will keep your strap connected to your guitar no matter how hard you rock out. Learn more...
Dunlop Bob Marley Guitar Strap
Dunlop Bob Marley Guitar Strap
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If you're gonna get up, stand up while jamming, you'll need a guitar strap! These Dunlop straps celebrate Bob Marley's legacy with unique designs. Learn more...
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800-zZounds (800-996-8637)
When you call, mention priority code 20N-8KBK. Llame Gratis en Español: 844-432-7449
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

NOTE: If you ship this item to a business address, it will arrive on Monday, 4/29. Deliveries to business addresses take place Monday through Friday.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!