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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Calling a Zzounds sales person a sales person is wrong. These folks should be referred to as incredibly knowledgeable product experts who are able to provide valuable advice to their clients. I can't tell you how many times a Zzounds representative has talked me out of a mistake." - Customer on April 5, 2019
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KRK RP5G3 Rokit 5 Generation 3 Powered Studio Monitor
KRK RP5G3 Rokit 5 Generation 3 Powered Studio Monitor
New from $149.50 SAVE 39%
Like New $129.95 SAVE 47%
or 4 payments
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The iconic yellow cone speaker returns -- with high frequencies extended to 30 kHz, a redesigned low-noise Class A/B amplifier, and adjustable LF/HF shelves. Learn more...
Rode NT1 Fixed Cardioid Condenser Microphone
Rode NT1 Fixed Cardioid Condenser Microphone
(4)
New from $269.00 SAVE 27%
Like New $234.95 SAVE 40%
or 6 payments
of $44.84
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Recording vocals in your home studio? A modern classic, the Rode NT-1 large-diaphragm condenser mic gives you great sound with incredibly low self-noise. Learn more...
KRK RP6G3 Rokit 6 Generation 3 Powered Studio Monitor
KRK RP6G3 Rokit 6 Generation 3 Powered Studio Monitor
(7)
New from $199.50 SAVE 39%
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A home-studio standby for over a decade, the KRK Rokit 6 G3 is better than ever -- with extended highs up to 30 kHz, an extremely low noise floor, and more. Learn more...
Electro-Voice ND96 Dynamic Supercardioid Vocal Microphone
Electro-Voice ND96 Dynamic Supercardioid Vocal Microphone
(2)
New from $199.00 SAVE 11%
Like New $174.95 SAVE 22%
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Vocalists: Get more gain before feedback with this large-diaphragm supercardioid dynamic. The "vocal tuning" switch cuts low-mids and boosts hi-mid presence. Learn more...
Rode NT-USB USB Condenser Microphone
Rode NT-USB USB Condenser Microphone
(1)
New from $169.00 SAVE 43%
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Plug this USB mic into your PC, Mac or iPad and start recording! The NT-USB includes a stand, pop filter, and a headphone output for zero-latency monitoring. Learn more...
KRK V-Series V8 S4 Powered Monitor
 
Like New $669.95
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Get full, detailed sound that can be adjusted precisely with DSP-driven EQ to fit your mixing environment with KRK's V-Series V8 S4 powered studio monitors. Learn more...
KRK R6 G3 Generation 3 Passive Unpowered Studio Monitor
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Got a power amp? Plug in the R6 G3 -- the passive cousin of the Rokit G3 -- to get KRK's extended frequency range and accurate imaging for a great price. … Learn more...
Electro-Voice RE320 Dynamic Microphone
Electro-Voice RE320 Dynamic Microphone
New from $299.00 SAVE 11%
Like New $269.95 SAVE 19%
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The "little brother" to the famous EV RE-20 microphone, the RE-320 dynamic mic is perfect for capturing guitar or bass cabinets, bass drum, and even vocals. Learn more...
KRK 12s2 Powered Studio Monitor Subwoofer
New from $799.00 SAVE 39%
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Complement your KRK Rokit or VXT studio monitors, and build better mixes in 2.1 or 5.1 thanks to this matching powered subwoofer: the 2nd-generation KRK 12s. Learn more...
Rode Podcaster Dynamic USB Microphone
Rode Podcaster Dynamic USB Microphone
New from $229.00 SAVE 37%
Like New $144.95 SAVE 60%
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of $38.17
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Record podcasts or track voiceover for videos and presentations with Rode's broadcast-quality USB dynamic microphone, tailored specifically for voice. Learn more...
Rode NTR Premium Active Ribbon Microphone
New from $799.00 SAVE 20%
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Re-think uses for ribbon mics with the Rode NTR. Since it's capable of capturing detailed high frequencies, this mic is comfortable in front of many sources. Learn more...
Rode SM6 Microphone Shockmount with Pop Filter
Rode SM6 Microphone Shockmount with Pop Filter
New from $59.00 SAVE 25%
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Score a shock mount plus a pop filter screen for your large-diaphragm Rode microphone. This mount fits the K2, NT1A, NT1000, NT2A, NT2000, and NTK. Learn more...
Rode NTG2 Shotgun Condenser Microphone
Rode NTG2 Shotgun Condenser Microphone
New from $269.00 SAVE 27%
Like New $244.95 SAVE 33%
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Enter the world of broadcast-quality sound capture with the Rode NTG2 -- a shotgun mic that offers professional sound on an indie-videographer budget. Learn more...
KRK V-Series V6 S4 Powered Monitor
New from $599.00
Like New $529.95 SAVE 11%
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Step up to the KRK V-Series. Front bass ports, built-in stabilizer pads, and 49 DSP-driven EQ settings make KRK's V6 S4 powered monitors a pro-level choice. Learn more...
Rode NTG4 Shotgun Microphone
Rode NTG4 Shotgun Microphone
New from $369.00 SAVE 26%
Like New $319.95 SAVE 35%
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Perfect for video cameras, this shotgun mic accurately records your sound source. Use the hi-pass filter, pad, or high-frequency boost to enhance your sound. Learn more...
Electro-Voice 309A Suspension Shockmount for RE20
Electro-Voice 309A Suspension Shockmount for RE20
(3)
New from $99.00 SAVE 30%
Like New $89.95 SAVE 36%
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of $16.50
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Combine the shock-absorbing power of the Electro-Voice 309A Suspension Shock Mount with RE20 or RE27N/D dynamic mics for near-perfect shock isolation. Learn more...
Rode SVMPR Stereo VideoMic Pro Condenser Microphone with Rycote Shockmount
Rode SVMPR Stereo VideoMic Pro Condenser Microphone with Rycote Shockmount
New from $299.00 SAVE 25%
Like New $274.95 SAVE 31%
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Rode added a Rycote Lyre shockmount to their Stereo VideoMic Pro. Capture big, spacious stereo sound when shooting live music, outdoor environments and more. Learn more...
Rode Reporter Omnidirectional Interview Microphone
Rode Reporter Omnidirectional Interview Microphone
New from $129.00 SAVE 42%
Like New $119.95 SAVE 46%
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of $21.50
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With an easy-to-use omnidirectional pickup pattern and a frequency response tailored for voice, this handheld microphone is ideal for conducting interviews. Learn more...
Rode SVMX Stereo Video Mic-X Broadcast Stereo Microphone
New from $599.00 SAVE 33%
Like New $539.95 SAVE 39%
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of $49.92
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Get unparalleled sound out of your video recordings. Featuring two separate 1/2-inch capsules, this stereo condenser captures premium audio in all settings. Learn more...
Rode VideoMic GO On-Camera Microphone
Rode VideoMic GO On-Camera Microphone
New from $99.00 SAVE 34%
Like New $84.95 SAVE 43%
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of $24.75
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Rode's hugely popular VideoMic is smaller than ever. Plug this shotgun microphone's 1/8" plug into your camcorder's audio input and GO! Shock mount included. Learn more...
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 20F-V420. Llame Gratis en Español: 844-432-7449
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $59+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!