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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Customer service with zZounds is amazing and easy to deal with no matter if its an issue, compliment or a question." - customer on May 4, 2019
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Gator G-TOUR Pedalboard with Wheels
Gator G-TOUR Pedalboard with Wheels
(2)
New from $249.99 SAVE 28%
or 6 payments
of $41.67
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In Stock
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Transport pedals easily in the rugged Gator G-Tour pedalboard with wheels. Its foam interior protects your pedals until you're ready to stomp on them. Learn more...
Gator G-BUS-8-US Pedal Board Power Supply
Gator G-BUS-8-US Pedal Board Power Supply
New from $94.99 SAVE 36%
Like New $84.95 SAVE 43%
or 6 payments
of $15.84
details
In Stock
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Power up to 11 of your pedals with the Gator G-BUS-8! This power supply features eight 9V outlets and three 18V outputs in a small-footprint chassis. Learn more...
Gator G-TOUR PEDALBOARD-XLGW Pedalboard
Gator G-TOUR PEDALBOARD-XLGW Pedalboard
New from $349.99 SAVE 27%
or 8 payments
of $43.75
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Built from durable plywood and aluminum, this extra large pedalboard case from Gator Cases is made to protect your pedals from the rigors of the road. Learn more...
Gator GPTBLPWR Powered Pedal Tote with Carry Bag
Gator GPTBLPWR Powered Pedal Tote with Carry Bag
(7)
New from $149.99 SAVE 37%
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of $25.00
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Get everything you need to carry and power your pedals. This pedalboard/carrying case combo features a power supply under the board to save room. Learn more...
Gator GPB-BAK-1 Aluminum Guitar Pedalboard (with Carry Bag)
Gator GPB-BAK-1 Aluminum Guitar Pedalboard (with Carry Bag)
New from $149.99 SAVE 37%
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of $25.00
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This large pedalboard is made of extra-durable aluminum and sits at an angle for easy pedal access. Included is a rugged carrying bag with removable strap. Learn more...
Gator GBONE The Bone Pedalboard Case
Gator GBONE The Bone Pedalboard Case
New from $89.99 SAVE 37%
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of $15.00
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Safely transport up to five stompboxes with this pedalboard and carrying case. It comes with a 9-volt daisy chain power supply. Learn more...
Gator Aluminum XL Pedalboard (with Bag)
Gator Aluminum XL Pedalboard (with Bag)
New from $199.99 SAVE 37%
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This extra-large Gator pedalboard runs on a slight incline for easy access to your top-row pedals, and neatly fits into its included gig bag in between gigs. Learn more...
Hotone Patch Kommander 4-Channel Effect Switcher
Hotone Patch Kommander 4-Channel Effect Switcher
New from $129.99 SAVE 35%
Like New $109.95 SAVE 45%
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of $21.67
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Lightweight and fully programmable, the Hotone Patch Kommander gives you four true-bypass loops and a built-in input buffer for keeping your signal pristine. Learn more...
Gator GPB-LAK-1 Aluminum Guitar Pedalboard (with Carry Bag)
Gator GPB-LAK-1 Aluminum Guitar Pedalboard (with Carry Bag)
New from $99.99 SAVE 37%
or 6 payments
of $16.67
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This small and lightweight aluminum pedal board is angled for easy access to your pedals, and has a deluxe carrying bag with a reinforced top and bottom. Learn more...
Positive Grid Bias Distortion Pedal
(1)
New from $349.00
Like New $314.95 SAVE 9%
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Free Ground Shipping Free Ground Shipping
Never buy another distortion pedal again! This stompbox features 10 default presets and you can even model your existing pedals to streamline your setup. Learn more...
Positive Grid Bias Rack Rackmount Preamp Processor
New from $999.00
or 12 payments
of $83.25
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Free 2-Day Shipping
Perfect for the studio, this rackmount preamp will be your go-to source for killer guitar tones. The on-board USB interface syncs seamlessly with your DAW. Learn more...
Positive Grid Bias Delay Pro Delay Pedal
Positive Grid Bias Delay Pro Delay Pedal
(1)
New from $349.00
or 8 payments
of $43.63
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Only 2 Left!
Free Ground Shipping Free Ground Shipping
Quickly and easily select presets from thousands of highly-customizable delays and connect via Bluetooth or USB to your BIAS Pedal iOS or desktop software. Learn more...
Positive Grid Bias Head Preamp Processor
New from $999.00
Like New $914.95 SAVE 8%
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Download hundreds of amp choices on the ToneCloud, or capture the sound of your favorite amp. Stereo line outs plus built-in USB output make recording easy. Learn more...
Positive Grid Bias Modulation Pro Pedal
Positive Grid Bias Modulation Pro Pedal
New from $349.00
Like New $269.95 SAVE 22%
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Chorus, vibrato, flanger, rotary speaker, phaser, tremolo, pan, ring mod, autoswell -- whatever kind of modulation you need, this versatile pedal can do it! Learn more...
Positive Grid PMOT111 Modulation Twin Effect Pedal
Positive Grid PMOT111 Modulation Twin Effect Pedal
New from $299.00
or 8 payments
of $37.38
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In Stock
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Get all the highly customizable modulation DSP horsepower you expect from Positive Grid in a pedalboard-friendly format with the BIAS Modulation Twin. Learn more...
Positive Grid PDST111 Distortion Twin Pedal
Positive Grid PDST111 Distortion Twin Pedal
New from $299.00
Like New $269.95 SAVE 9%
or 8 payments
of $37.38
details
In Stock
Free 2-Day Shipping
Use the BIAS Distortion Twin's 9 presets to simulate tube, germanium, silicon, JFET and MOSFET clipping diodes, or blend them together for unique new sounds. Learn more...
Positive Grid PDLT111 Delay Twin Pedal
Positive Grid PDLT111 Delay Twin Pedal
New from $299.00
or 8 payments
of $37.38
details
In Stock
Free 2-Day Shipping
With 3000ms of delay time, 1/4 note, 1/8 note, and 1/8 note triplet note division options, and 9 factory presets, the BIAS Delay Twin is a true workhorse. Learn more...
1 - 17 of 17
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Questions? Our gear experts can help!
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!