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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Great inventory, customer service and the play as you pay is a great program!" - customer on May 1, 2019
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Gator 4G Series Double Guitar Bag for Acoustic and Electric Guitar
Gator 4G Series Double Guitar Bag for Acoustic and Electric Guitar
New from $99.99 SAVE 37%
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of $16.67
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Carry your acoustic and your electric in one comfortable, convenient bag with the Gator 4G Series double guitar bag. Includes GLEX 20mm padding on all sides. Learn more...
Gator GU-UNIVERSALOX Case for Universal Audio Ox
Gator GU-UNIVERSALOX Case for Universal Audio Ox
New from $179.99 SAVE 37%
or 6 payments
of $30.00
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Don't forget to protect your OX! This waterproof, dustproof Gator case for the Universal Audio OX amp-top box is crafted from durable NK-7 resin. Learn more...
Gator GBE-MINI-ELEC Mini Electric Guitar Gig Bag
Gator GBE-MINI-ELEC Mini Electric Guitar Gig Bag
New from $24.99 SAVE 40%
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on orders $59.00+ details
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Stop worrying about your short-scale or tenor guitar! The Gator MINI-ELEC bag is designed to transport mini-sized electric guitars up to 38" in total length. Learn more...
Washburn Florentine Cutaway Mandolin (with Case)
New from $649.00 SAVE 43%
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of $54.09
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Broaden the sonic palette of your music! The Washburn MS3W Florentine mandolin features a solid maple body, carved spruce top, and a Florentine-style shape. Learn more...
Gator GWE-Elec-Wide Wide Body Electric Guitar Case
Gator GWE-Elec-Wide Wide Body Electric Guitar Case
New from $89.99 SAVE 37%
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of $15.00
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Designed to fit wide-bodied electric guitars, this case is constructed with durable plywood and features a Tolex PVC covering. Learn more...
Gator GFW-MICUKE-HNGR Ukulele and Mandolin Microphone Stand Hanger
Gator GFW-MICUKE-HNGR Ukulele and Mandolin Microphone Stand Hanger
New from $11.99 SAVE 40%
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Perfectly sized for most mandolins and ukuleles, this Gator hanger easily attaches to a microphone stand for an easy, accessible way to strum on stage. Learn more...
Gator Concert Ukulele Economy Gig Bag
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Does your ukulele follow you wherever you go? This extra-tough, padded gig bag is the perfect way to guarantee a long and happy life for your uke. Learn more...
Washburn Woodline Series Orchestra Acoustic-Electric Guitar (with Case)
New from $749.00 SAVE 44%
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On the brighter-sounding end of Washburn's Woodline series, the Orchestra acoustic is all-solid, with a balanced tone that's great for picking or strumming. Learn more...
Washburn Comfort Series Grand Auditorium Acoustic Guitar
New from $449.00 SAVE 44%
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of $56.13
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Like to strum hard? This Washburn's beveled armrest keeps you from hitting your arm on the edge of the body, and its satin mahogany neck is a joy to play. Learn more...
Washburn RSD135-D 135th Anniversary Dreadnought Acoustic Guitar (with Case)
New from $1,999.00 SAVE 33%
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of $166.59
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Celebrate Washburn's 135th anniversary with this dreadnought. A solid Sitka spruce top creates a striking tone that's tempered by mahogany back and sides. Learn more...
Washburn Heritage 100 Series HG120SWEK Grand Auditorium Acoustic-Electric Guitar (with Case)
New from $749.00 SAVE 44%
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of $62.42
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Made from solid mahogany which has been torrified for a dry, rich tone, the Washburn Heritage 100 HG120SWEK includes mic/piezo Fishman PreSys+ electronics. Learn more...
Gator GL-GSMINI Lightweight Case for Taylor GS Mini
Gator GL-GSMINI Lightweight Case for Taylor GS Mini
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Protect your Taylor GS Mini! The Gator GL-GSMINI Lightweight Case sports a hybrid-style design and EPS foam core lining made specifically to fit this guitar. Learn more...
Gator Frameworks Standley Clip-On Acoustic Guitar Stand
Gator Frameworks Standley Clip-On Acoustic Guitar Stand
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Need a guitar stand on the go? The compact Gator Standley stand clips on to your acoustic guitar and provides a stable platform wherever you set it down. Learn more...
Gator GC-GSMINI Hard Case for Taylor GS Mini
Gator GC-GSMINI Hard Case for Taylor GS Mini
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Protect your Taylor GS Mini! The Gator GC-GSMINI Hard Case's heavy-duty construction and EPS foam padding is specifically designed to fit this guitar. Learn more...
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

NOTE: If you ship this item to a business address, it will arrive on Monday, 5/27. Deliveries to business addresses take place Monday through Friday.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!