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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "I've been purchasing from zZounds for years, and the service has always been top notch. Never a problem, products always arrive on time. Definitely the best online music store." - Customer on September 7, 2019
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PRS Paul Reed Smith MT-15 Mark Tremonti Guitar Amplifier Head (15 Watts)
(6)
New from $649.00
Like New $574.95
or 12 payments
of $54.09
details
In Stock
Free 2-Day Shipping
Built for massive tones, the MT-15 generates more than enough oomph for the Alter Bridge and Creed axeslinger. Switch down to 7 watts for bedroom jamming. Learn more...
PRS Paul Reed Smith SE Angelus AX20E Acoustic-Electric Guitar (with Case)
(1)
New from $649.00
or 12 payments
of $54.09
details
Only 2 Left!
Free 2-Day Shipping
With its solid Sitka spruce top and beautiful mahogany back and sides, the Angelus AX20E rocks. Fishman GT1 electronics make sure you sound great anywhere. Learn more...
PRS Paul Reed Smith 2018 SE Mark Tremonti Electric Guitar
New from $779.00
Like New $679.95
or 12 payments
of $64.92
details
In Stock
Free 2-Day Shipping
Take yourself higher with this stunning SE Mark Tremonti signature axe. Loaded with PRS Tremonti "S" pickups, this guitar has a clear yet aggressive voice. Learn more...
PRS Paul Reed Smith 2018 SE 245 Standard Electric Guitar
PRS Paul Reed Smith 2018 SE 245 Standard Electric Guitar
New from $589.00
or 8 payments
of $73.63
details
In Stock
Free 2-Day Shipping
Get your hands on PRS's take on this classic design at a price anyone can love. The single-cutaway SE 245 features an all-mahogany body for a beefy sound. Learn more...
PRS Paul Reed Smith SE Angelus A40E Acoustic-Electric Guitar (with Case)
(1)
New from $749.00
or 12 payments
of $62.42
details
In Stock
Free 2-Day Shipping
You'll sound like a choir of angels after strumming the A40E Angelus. This PRS acoustic features a solid Sitka spruce top for a brilliant top-end sheen. Learn more...
PRS Paul Reed Smith 2018 SE Custom 22 Semi-Hollowbody Electric Guitar (with Gig Bag)
(2)
New from $829.00
Like New $714.95
or 12 payments
of $69.09
details
In Stock
Free 2-Day Shipping
A versatile semi-hollow from the SE series, this Custom 22 comes loaded with 85/15 "S" humbuckers for wide-ranging tone and an eye-catching flame maple top. Learn more...
G&L Tribute Doheny Electric Guitar
New from $599.99 SAVE 30%
or 12 payments
of $50.00
details
Only 2 Left!
Free 2-Day Shipping
With lovingly crafted, jangly MFD jazz pickups, the G&L Tribute Doheny electric guitar has a sparkly, harmonic-rich sound that works for almost any genre. Learn more...
Washburn WCG55CE Koa Grand Auditorium Acoustic-Electric Guitar
New from $749.00 SAVE 44%
or 12 payments
of $62.42
details
In Stock
Free 2-Day Shipping
Add some pizazz to your performances with this gorgeous koa-topped Wasburn acoustic. Fishman Presys+ electronics ensure superior sound quality at any venue. Learn more...
Washburn WCG15SCE12-O Deluxe Grand Auditorium Acoustic-Electric Guitar, 12-String
New from $649.00 SAVE 43%
or 12 payments
of $54.09
details
In Stock
Free 2-Day Shipping
Add thickness and sparkle to your sound with this Wasburn 12-string. The solid Sitka spruce top features an armrest bevel for hours of comfortable playing. Learn more...
Washburn Florentine Cutaway Mandolin (with Case)
New from $649.00 SAVE 43%
Like New $539.95 SAVE 53%
or 12 payments
of $54.09
details
In Stock
Free 2-Day Shipping
Broaden the sonic palette of your music! The Washburn MS3W Florentine mandolin features a solid maple body, carved spruce top, and a Florentine-style shape. Learn more...
PRS Paul Reed Smith SE Standard 245 Electric Guitar
(1)
New from $739.00
or 12 payments
of $61.59
details
Coming Soon
Free Ground Shipping Free Ground Shipping
The 24 1/2" scale of this SE Standard is comfortable to players who prefer short-scale guitars, while its dual humbucker configuration adds vintage appeal. Learn more...
Washburn WCG20SCE O Comfort 20 Grand Auditorium Acoustic-Electric Guitar
Washburn WCG20SCE O Comfort 20 Grand Auditorium Acoustic-Electric Guitar
New from $549.00 SAVE 43%
or 8 payments
of $68.63
details
In Stock
Free 2-Day Shipping
Perfect for any player, this Washburn acoustic's solid Sitka spruce top cranks out professional tone. The mahogany back and sides add valuable midrange. Learn more...
G&L Tribute Rampage Jerry Cantrell Electric Guitar
(1)
New from $749.99 SAVE 30%
or 12 payments
of $62.50
details
In Stock
Free 2-Day Shipping
Execute extreme bends and unleash unearthly tones with the G&L Tribute Rampage Jerry Cantrell electric. Its custom-wound humbucker is edgy and aggressive. Learn more...
PRS Paul Reed Smith SE Mark Tremonti Standard Electric Guitar
(1)
New from $599.00
or 12 payments
of $49.92
details
Coming Soon
Free Ground Shipping Free Ground Shipping
Quality craftsmanship and affordability combine with the Mark Tremonti SE Standard! A pair of PRS Tremonti "S" pickups deliver fat tone with tons of clarity. Learn more...
G&L Tribute ASAT Classic Bluesboy Electric Guitar, Brazilian Cherry Fingerboard
New from $599.99 SAVE 30%
or 12 payments
of $50.00
details
In Stock
Free 2-Day Shipping
Crisp tone is the name of the game for the G&L Tribute ASAT Classic Bluesboy. Its semi-hollow swamp ash body lends an airy, resonant quality. Learn more...
PRS Paul Reed Smith SE Tonare T40E Acoustic-Electric (with Case)
(1)
New from $699.00
or 12 payments
of $58.25
details
In Stock
Free 2-Day Shipping
With its non-cutaway body shape, the Tonare offers a beefy sound. A spruce top and exotic ovangkol back and sides combine to produce a bright, complex tone. Learn more...
G&L Tribute ASAT Classic Bluesboy Electric Guitar, Maple Fingerboard
New from $599.99 SAVE 30%
or 12 payments
of $50.00
details
Only 2 Left!
Free 2-Day Shipping
Leo's final word on single-cutaway guitars, the G&L Tribute ASAT Classic Bluesboy takes the design further with twin voice chambers and an added f-hole. Learn more...
G&L Tribute Comanche Electric Guitar
New from $599.99 SAVE 30%
or 12 payments
of $50.00
details
Coming Soon
Free Ground Shipping Free Ground Shipping
Guarantee all eyes are on you with the G&L Tribute Comanche. The guitar's trio of signature MFD Z-Coil hum-cancelling pickups offers a wealth of sweet tones. Learn more...
PRS Paul Reed Smith 2019 SE Angelus A40E Acoustic-Electric Guitar (with Case)
New from $749.00
or 12 payments
of $62.42
details
Coming Soon
Free Ground Shipping Free Ground Shipping
Amazingly playable for its price range, with a full sound and loud projection, the PRS 2019 SE Angelus A40E is a great acoustic for picking or strumming. Learn more...
Washburn Woodline Series Orchestra Acoustic-Electric Guitar (with Case)
New from $749.00 SAVE 44%
or 12 payments
of $62.42
details
Only 1 Left!
Free Ground Shipping Free Ground Shipping
On the brighter-sounding end of Washburn's Woodline series, the Orchestra acoustic is all-solid, with a balanced tone that's great for picking or strumming. Learn more...
1 - 20 of 24
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800-zZounds (800-996-8637)
When you call, mention priority code 203-DGR3. Llame Gratis en Español: 844-432-7449
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!