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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "I love the hassle-free 'Play as You Pay' financing option, the big selection, the generous 45 day return policy, and their responsive online support." - customer on July 1, 2019
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Rode RODECaster Pro Podcast Production Console
New from $599.00 SAVE 33%
Like New $529.95 SAVE 41%
or 12 payments
of $49.92
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In Stock
Free 2-Day Shipping
With four XLR mic inputs, SD card recording, USB I/O, sound effects pads, and phone audio via TRRS or Bluetooth, the RODECaster is a podcast studio in a box! Learn more...
Bose Soundbar 700 Wireless Bluetooth Home Theater Speaker
New from $799.00
or 12 payments
of $66.59
details
In Stock
Free 2-Day Shipping
Bose's top-of-the-line TV soundbar enhances all your entertainment with cinematic sound -- with a low-profile design and built-in Amazon Alexa voice control. Learn more...
QSC TouchMix-8 Compact Digital Mixer
QSC TouchMix-8 Compact Digital Mixer
(1)
New from $999.99 SAVE 19%
or 18 payments
of $55.56
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In Stock
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With a color touchscreen, this compact 12-channel digital mixer delivers big-console features -- built-in DSP FX, remote iPad control via WiFi and more! Learn more...
Rode NT1 Fixed Cardioid Condenser Microphone
Rode NT1 Fixed Cardioid Condenser Microphone
(4)
New from $269.00 SAVE 27%
or 6 payments
of $44.84
details
In Stock
Free 2-Day Shipping
Recording vocals in your home studio? A modern classic, the Rode NT-1 large-diaphragm condenser mic gives you great sound with incredibly low self-noise. Learn more...
Bose Bass Module 700 Wireless Home Theater Subwoofer
New from $699.00
or 12 payments
of $58.25
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In Stock
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Built to match the Bose Soundbar 700, this wireless Bose subwoofer looks like elegant furniture, and sounds like a movie theater -- all in a compact package. Learn more...
Bose SoundLink Revolve Plus Portable Bluetooth Speaker
Bose SoundLink Revolve Plus Portable Bluetooth Speaker
(1)
New from $299.00
or 8 payments
of $37.38
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In Stock
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Bose's "Plus" version of the SoundLink Revolve 360-degree speaker plays louder and longer -- up to 16 hours on a charge -- and adds a handle for portability. Learn more...
Bose Surround Speakers
Bose Surround Speakers
New from $299.00
or 8 payments
of $37.38
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In Stock
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These tiny satellite speakers create huge, immersive sound! Add them to your Bose soundbar setup, and start listening to movies, TV, games and more in 3-D. Learn more...
Bose T8S ToneMatch Compact Digital Mixer, 8-Channel
New from $899.00
or 12 payments
of $74.92
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In Stock
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Amazingly compact and powerful, the Bose T8S ToneMatch packs cutting-edge processing into a go-anywhere digital mixer that works with any brand of PA system. Learn more...
Rode NT1-A Studio Condenser Microphone
Rode NT1-A Studio Condenser Microphone
New from $229.00 SAVE 37%
or 6 payments
of $38.17
details
In Stock
Free 2-Day Shipping
Record killer vocals with this time-tested large-diaphragm condenser mic! Super-low noise and a flattering frequency response make the NT1-A a go-to choice. Learn more...
Bose T4S ToneMatch Compact 4-Channel Digital Mixer
New from $599.00
or 12 payments
of $49.92
details
In Stock
Free 2-Day Shipping
Usable with any brand of PA system, the T4S ToneMatch compact digital mixer packs cutting-edge Bose processing and EQ technology into a super-portable unit. Learn more...
Gator G-MIXERBAG Padded Mixer and Equipment Bag
Gator G-MIXERBAG Padded Mixer and Equipment Bag
(1)
New from $32.99 SAVE 37%
Play as you Pay®
on orders $59.00+ details
In Stock
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Get your mixer to the show or studio safely in this padded mixer bag from Gator. An external storage pocket fits even more essential gear inside. Learn more...
Rode Blimp Foam Windshield Suspension System with Rycote Lyre Suspension System
Rode Blimp Foam Windshield Suspension System with Rycote Lyre Suspension System
New from $299.00 SAVE 25%
or 8 payments
of $37.38
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In Stock
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Suspend your Rode NTG3, NTG2 or NTG1 -- or any short shotgun microphone up to 12" long -- with this zeppelin-style windscreen, shock mount, and pistol grip. Learn more...
Bose Home Speaker 500 Wireless Bluetooth Speaker
Bose Home Speaker 500 Wireless Bluetooth Speaker
New from $399.00
or 8 payments
of $49.88
details
In Stock
Free 2-Day Shipping
Alexa, play music! This wireless smart speaker fills the room with brilliant Bose sound, with voice control for instant access to a vast universe of audio. Learn more...
Rode NT2A Variable Pattern Studio Condenser Microphone
Rode NT2A Variable Pattern Studio Condenser Microphone
New from $399.00 SAVE 42%
Like New $354.95 SAVE 49%
or 8 payments
of $49.88
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In Stock
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With 3 switchable pickup patterns, the super-versatile Rode NT2A invokes the silky-smooth spirit of the legendary microphones of the '50s and '60s. Learn more...
Bose SoundTouch 30 Series III Music System
Bose SoundTouch 30 Series III Music System
(1)
New from $499.00
or 8 payments
of $62.38
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In Stock
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Just press a button on the included remote, and the Bose SoundTouch 30 Wi-Fi speaker fills the room with music streamed from one of your favorite services. Learn more...
Rode K2 Tube Condenser Microphone
New from $699.00 SAVE 30%
Like New $514.95 SAVE 48%
or 12 payments
of $58.25
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In Stock
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The Rode K2 is a groundbreaking tube mic that's characterized by its rich warm tube sound and performance, high maximum SPL, and wide dynamic range. Learn more...
Gator GFW-SPK-SM50 Studio Monitor Stands
Gator GFW-SPK-SM50 Studio Monitor Stands
New from $109.99 SAVE 37%
or 6 payments
of $18.34
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In Stock
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Set up your studio monitors at the right listening height with these sturdy metal Gator Frameworks speaker stands. They're adjustable from 31" to 53" tall. Learn more...
Bose SoundWear Companion Portable Wireless Bluetooth Speaker
Bose SoundWear Companion Portable Wireless Bluetooth Speaker
(1)
New from $299.00
or 8 payments
of $37.38
details
In Stock
Free 2-Day Shipping
The Bose SoundWear Companion is an ergonomic wearable speaker that connects to your phone via Bluetooth and moves with you -- replacing your headphones. Learn more...
Rode PSA1 Swivel Mount Studio Arm Microphone Stand
Rode PSA1 Swivel Mount Studio Arm Microphone Stand
(6)
New from $99.00
or 6 payments
of $16.50
details
In Stock
Free 2-Day Shipping
Mount your mic directly to a studio desk with this Rode swivel mount studio arm mic stand. It's perfect for broadcast booths, radio stations and more. Learn more...
Bose SoundLink Micro Bluetooth Speaker
Bose SoundLink Micro Bluetooth Speaker
New from $99.00
or 6 payments
of $16.50
details
In Stock
Free 2-Day Shipping
The Bose SoundLink Micro boasts big sound thanks to its custom-mounted transducer and passive radiators. It also integrates with Siri and Google Assistant! Learn more...
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 200-4BJY. Llame Gratis en Español: 844-432-7449
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $59+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!