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When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "The best payment plans in the music business. I certainly wouldn't be owning an amazing drum kit without them." - Customer on December 3, 2019
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On-Stage GS8130 Locking Guitar Hanger
On-Stage GS8130 Locking Guitar Hanger
New from $13.95 SAVE 39%
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on orders $59.00+ details
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Hang your guitar high! The On-Stage locking guitar hanger lets you mount your favorite guitar high and proud with a locking and padded headstock placement. Learn more...
On-Stage MA1335 Guitar Strap with Wireless Transmitter Pouch
On-Stage MA1335 Guitar Strap with Wireless Transmitter Pouch
New from $10.95 SAVE 39%
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on orders $59.00+ details
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Say goodbye to belt clips! This On-Stage guitar strap features an attached neoprene pouch to hold your wireless bodypack transmitter. Learn more...
Creative Tunings SpiderCapo Alternative Tuning Capo
Creative Tunings SpiderCapo Alternative Tuning Capo
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New from $29.95 SAVE 25%
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Explore creative possibilities with the SpiderCapo! Capo each string individually -- and change tunings without stopping to de-tune or re-tune your guitar. Learn more...
On-Stage GS7462DB Double Electric/Acoustic Guitar Stand
On-Stage GS7462DB Double Electric/Acoustic Guitar Stand
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on orders $59.00+ details
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Support 2 electric guitars or basses, or an acoustic and an electric, with On-Stage's dual-guitar A-frame stand -- then fold it flat for storage and travel. Learn more...
On-Stage GA150 Guitar Humidifier
On-Stage GA150 Guitar Humidifier
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The On Stage GA150 guitar humidifier has a sponge on the inside that evenly dispenses moisture, which helps prolong the life of your investment. Learn more...
On-Stage GS6000B Folding Ukulele Stand
On-Stage GS6000B Folding Ukulele Stand
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With padded contact points, this ultra-portable folding stand is ideal for ukeleles, mandolins, and other small instruments. Learn more...
On-Stage DT7500 Guitarist Stool with Footrest
On-Stage DT7500 Guitarist Stool with Footrest
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A soloist's dream, the On-Stage DT7500 Guitarist Stool has a padded seat, comfy footrest, and a built-in guitar stand. Learn more...
On-Stage GS7730 Guitar Wall Hanger
On-Stage GS7730 Guitar Wall Hanger
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Put your collection on display with these wooden wall brackets. Each steel hanger is padded with velveteen rubber that won't scratch your guitar's headstock. Learn more...
On-Stage GS7155 Single Hang It Guitar Stand
On-Stage GS7155 Single Hang It Guitar Stand
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This guitar stand securely holds guitars, basses and other string instruments allowing you to switch quickly between songs. Learn more...
On-Stage GS7364 Collapsible A-Frame Guitar Stand
On-Stage GS7364 Collapsible A-Frame Guitar Stand
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Solidly built from aluminum, with rubber feet and soft foam padding, the On-Stage GS7364 collapsible A-frame guitar stand is trustworthy and easy to use. Learn more...
On-Stage GS7255 Double Hang It Guitar Stand
On-Stage GS7255 Double Hang It Guitar Stand
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Show off two guitars back-to-back with this durable On-Stage stand. Its hanging design saves space and is adjustable to accommodate different instruments. Learn more...
On-Stage GTA4000 Clip-On Chromatic Tuner (with Multi-Modes)
On-Stage GTA4000 Clip-On Chromatic Tuner (with Multi-Modes)
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Perfect for guitar, ukulele, bass and the like, this clip-on chromatic tuner features a tactile transducer and high-contrast screen for accurate tuning. Learn more...
On-Stage GS7565 Guitar Case Rack
On-Stage GS7565 Guitar Case Rack
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Keep your music room organized with the elegant On-Stage GS7565 rack. It holds up to five electric or acoustic guitar cases, or any combination of the two. Learn more...
On-Stage GS6500 Mighty Guitar Stand
On-Stage GS6500 Mighty Guitar Stand
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Fold up this sturdy guitar stand and carry it around in your gig bag. Built to last, it has protective pads and adjusts to fit guitars of most sizes. Learn more...
Kyser G4V Quick-Change Capo
Kyser G4V Quick-Change Capo
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This Kyser G4V Quick-Change capo proudly shows off your patriotic style, and rightfully so: it's handmade in Texas and all profits benefit military veterans. Learn more...
Kyser KG3B Short-Cut 3-String Capo
Kyser KG3B Short-Cut 3-String Capo
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Make tricky transpositions easily and play in DADGAD-style tunings with this Kyser KG3B capo. It fits across just 3 strings for unique possibilities. Learn more...
Gator GTRSTD6 Rack Style Folding 6 Guitar Stand
Gator GTRSTD6 Rack Style Folding 6 Guitar Stand
(1)
New from $364.99 SAVE 37%
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Hold up to 6 guitars with this Gator 6-guitar folding stand! Gator uses birch wood construction and a compact rack style to hold and protect your guitars. Learn more...
Gator GFW-MICUKE-HNGR Ukulele and Mandolin Microphone Stand Hanger
Gator GFW-MICUKE-HNGR Ukulele and Mandolin Microphone Stand Hanger
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Perfectly sized for most mandolins and ukuleles, this Gator hanger easily attaches to a microphone stand for an easy, accessible way to strum on stage. Learn more...
On-Stage GS7153B Flip It Tripod Guitar Stand
On-Stage GS7153B Flip It Tripod Guitar Stand
(4)
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Flip the spring-loaded yoke arm and stick your guitar on this stand, let go, and the yoke arm surrounds your guitar's neck for maximum protection. Learn more...
On-Stage GS500 Fold-Flat Small Instrument Stand
On-Stage GS500 Fold-Flat Small Instrument Stand
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With its fold-flat design and sturdy steel wire construction, this instrument stand can safely hold and display your ukulele -- even when you're on the road. Learn more...
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BizRate Customer Certified (GOLD) Site
Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 200-C81X. Llame Gratis en Español: 844-432-7449
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!