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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "I have been a patron of this company for years and have been very happy with the staff and company. They don't have everything I require but all the things they do have I will buy from them every time. Thank you guys for the experience of being one of your people. Cheers!" - Customer on September 13, 2020
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Jackson X Soloist Arch SLATX8Q Electric Guitar
New from $899.99 SAVE 26%
Like New $759.95 SAVE 37%
or 12 payments
of $75.00
details
In Stock
Free Ground Shipping Free Ground Shipping
Grind out the most guttural chugs with this 8-string Jackson. The guitar's multi-scale construction offers consistent string tension and precise intonation. Learn more...
Jackson Pro Series Soloist SL2Q MAH Electric Guitar, Ebony Fingerboard
(8)
New from $999.99 SAVE 26%
Like New $864.95 SAVE 36%
or 12 payments
of $83.33
details
In Stock
Free 2-Day Shipping
This Pro Soloist SL2Q pairs a mahogany body with its maple quilt top. With a 12"-16" compound-radius ebony fretboard, it's a lightning-fast metal machine. Learn more...
Jackson X Series Signature Adrian Smith SDX Electric Guitar, Maple Fingerboard
Jackson X Series Signature Adrian Smith SDX Electric Guitar, Maple Fingerboard
New from $499.99 SAVE 24%
Like New $434.95 SAVE 34%
or 6 payments
of $83.33
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In Stock
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This shred-able axe gives you the San Dimas shape, HSS pickup configuration, and Floyd Rose tremolo system preferred by Iron Maiden guitarist Adrian Smith. Learn more...
Jackson Pro Series Dinky DK2 Electric Guitar
Jackson Pro Series Dinky DK2 Electric Guitar
New from $849.99 SAVE 26%
Like New $734.95 SAVE 36%
or 8 payments
of $106.25
details
Only 2 Left!
Free 2-Day Shipping
Blast out your heaviest riffs and smoothest leads with the DK2. This axe is loaded with a classic combo of Seymour Duncan '59 and JB pups for screaming tone. Learn more...
Jackson JS Series Kelly JS32T Electric Guitar, Amaranth Fingerboard
New from $299.99 SAVE 26%
Like New $254.95 SAVE 37%
or $60.00 /mo.
Only 1 Left!
Free 2-Day Shipping
Swift, deadly and affordable, the Jackson Dinky Arch Top JS22 offers top-notch features like a graphite-reinforced maple neck and 2-point fulcrum tremolo. Learn more...
Jackson Pro Series Rhoads RR24 Electric Guitar
(4)
New from $999.99 SAVE 28%
Like New $864.95 SAVE 38%
or 12 payments
of $83.33
details
In Stock
Free 2-Day Shipping
Continue Randy Rhoads' immortal metal legacy with this Pro Rhoads RR24, loaded with a pair of aggressively voiced Seymour Duncan distortion humbuckers. Learn more...
Jackson X Series Soloist SLX Electric Guitar, Left-Handed (with Laurel Fingerboard)
New from $629.99 SAVE 26%
Like New $524.95 SAVE 38%
or 8 payments
of $78.75
details
Only 1 Left!
Free 2-Day Shipping
Distinctive and affordable, this Jackson X Series Soloist is built for speed and loaded with Duncan Designed high-output pickups -- a true southpaw shredder! Learn more...
Jackson Pro Soloist SL2 Electric Guitar, with Ebony Fingerboard
New from $999.99 SAVE 26%
Like New $864.95 SAVE 36%
or 12 payments
of $83.33
details
Only 1 Left!
Free Ground Shipping Free Ground Shipping
Electrify your sound and style with this stage-ready Soloist. Seymour Duncan Distortion TB-6 and SH-6N pickups offer high-powered leads and crunchy chords. Learn more...
Jackson Pro Series Soloist SL3 Electric Guitar, Ebony Fingerboard
Jackson Pro Series Soloist SL3 Electric Guitar, Ebony Fingerboard
New from $879.99 SAVE 35%
Like New $864.95 SAVE 36%
or 8 payments
of $110.00
details
Only 2 Left!
Free 2-Day Shipping
With a versatile humbucker-and-two-single-coil pickup array, this Soloist SL3 HSS is a tonal beast. It's also Floyd Rose-equipped for dive-bomb potential. Learn more...
Fishman Fluence Modern Alnico 7-String Electric Guitar Pickup
Fishman Fluence Modern Alnico 7-String Electric Guitar Pickup
New from $124.95 SAVE 26%
Like New $104.95 SAVE 37%
or $24.99 /mo.
In Stock
Free 2-Day Shipping
Discover the sound of alnico! These Fishman Fluence Modern Alnico pickups bring explosive, rich tone to your 7-string guitar's neck or bridge slot. Learn more...
Jackson SL7 Pro Soloist Electric Guitar, 7-String, with Floyd Rose Tremolo
(2)
New from $999.99 SAVE 26%
Like New $854.95 SAVE 37%
or 12 payments
of $83.33
details
In Stock
Free 2-Day Shipping
When you absolutely, positively must melt every face in the room with your 7-string skills, accept no substitute -- pick up a Jackson SL7 Pro Series Soloist. Learn more...
Jackson SLATX7Q X Soloist Arch Top Multi-Scale Electric Guitar, 7-String
Jackson SLATX7Q X Soloist Arch Top Multi-Scale Electric Guitar, 7-String
New from $849.99 SAVE 26%
Like New $724.95 SAVE 37%
or 8 payments
of $106.25
details
In Stock
Free 2-Day Shipping
Designed for ergonomic comfort and style and featuring a 7-string multi-scale fingerboard, the SLATX7Q is purely a product of electric guitar evolution. Learn more...
Jackson X Series Soloist SL4X Electric Guitar, Rosewood Fingerboard
(1)
 
Like New $474.95
Only 1 Left!
Free 2-Day Shipping
Get pro-level tuning stability with the Floyd Rose Special double-locking tremolo bridge and graphite-reinforced neck of the Jackson X Series Soloist SL4X. Learn more...
Jackson Pro Series Soloist SL2P HT MAH Electric Guitar, Ebony Fingerboard
New from $899.99 SAVE 26%
Like New $779.95 SAVE 36%
or 12 payments
of $75.00
details
Only 2 Left!
Free 2-Day Shipping
As its name implies, this Soloist was meant for shredding. Seymour Duncan Distortion humbuckers excel at handling high gain and fierce riffs. Learn more...
1 - 14 of 14
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 20D-M6RB. Llame Gratis en Español: 844-432-7449
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses across the U.S., so most shipments arrive in 2 days or less.
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Get Your Gear Fast — Without Paying More!

With warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $79+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses across the U.S., so most shipments arrive in 2 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!

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