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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos zZounds customer service over the phone and online was very pleasant and responsive in answering my questions. Also, the 2 day delivery was truly spot on. Also, thank you for the payment plan. My next controller, I will certainly get it from here. " - customer on August 9, 2019
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D'Addario NYXL Nickel Wound Electric Guitar Strings
D'Addario NYXL Nickel Wound Electric Guitar Strings
(3)
New from $12.99 SAVE 39%
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A break-resistant high-carbon steel core and plain steel alloy improve tuning stability and create a higher frequency response and output. Learn more...
D'Addario EXL110 XL Electric Guitar Strings (Regular Light, 10-46)
D'Addario EXL110 XL Electric Guitar Strings (Regular Light, 10-46)
New from $5.49 SAVE 52%
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D'Addario EXL110 strings offer bright, pleasant attack. Wound with nickel-plated steel wrap wire, D'Addario EXL110 strings help you rock. Learn more...
D'Addario EXP Coated Phosphor Bronze Acoustic Guitar Strings
D'Addario EXP Coated Phosphor Bronze Acoustic Guitar Strings
(6)
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Get that new string sound every time. The EXP coating protects your strings from corrosion making them extremely durable and long-lasting. Learn more...
Fender Blues Deluxe Harmonica
Fender Blues Deluxe Harmonica
(1)
New from $9.59
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This 10-hole diatonic harmonica creates a tone like its namesake Fender amplifier thanks to an ABS plastic comb and replaceable brass reed plates. Learn more...
D'Addario EXL120 XL Electric Guitar Strings (Super Light, 9-42)
D'Addario EXL120 XL Electric Guitar Strings (Super Light, 9-42)
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D'Addario EXL120 strings offer great performance. The D'Addario EXL120s are Super Light gauge strings, great for lead work. Learn more...
D'Addario Auto-Lock Guitar Strap
D'Addario Auto-Lock Guitar Strap
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Forget about installing locking strap buttons on your guitar -- this Auto-Lock strap from D'Addario fits over your existing buttons and locks into place! Learn more...
Fender Monogram Guitar Strap
Fender Monogram Guitar Strap
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Show your Fender pride with this 2-inch Fender strap. It features the Fender monogram and is available in several different color patterns. Learn more...
D'Addario PW-SHG-01 String Height Gauge
D'Addario PW-SHG-01 String Height Gauge
(1)
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Adjusting your action or pickup height? Don't eyeball it -- this D'Addario string height gauge measures precisely in metric and standard increments. Learn more...
D'Addario EJ16 Phosphor Bronze Acoustic Guitar Strings (Light, 12-53)
D'Addario EJ16 Phosphor Bronze Acoustic Guitar Strings (Light, 12-53)
New from $6.99 SAVE 50%
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The D'Addario EJ16 Phosphor Bronze acoustic strings sound great and last a while. With a high-carbon steel core, the D'Addario EJ16s are highly durable. Learn more...
D'Addario 80/20 Bronze Acoustic Guitar Strings
D'Addario 80/20 Bronze Acoustic Guitar Strings
(1)
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String up with D'Addario 80/20 Bronze Acoustic Strings! These long-lasting 80/20 bronze strings project a deep, crisp tone and maintain excellent intonation. Learn more...
D'Addario EXL Nickel Wound Electric Guitar Strings
D'Addario EXL Nickel Wound Electric Guitar Strings
New from $5.95 SAVE 52%
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Nickel-wound and available in a variety of gauges, D'Addario EXL Strings are ready to cover any genre or tuning with excellent tone and durability. Learn more...
Fender Super 7250s Electric Bass Strings
Fender Super 7250s Electric Bass Strings
(2)
New from $15.95
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Wrapped in nickel for a smooth feel and rich tone, Fender's Super 7250s electric bass strings are bright and punchy with great sustain. Learn more...
D'Addario NYXL Nickel Wound Electric Guitar Strings, 7-String
D'Addario NYXL Nickel Wound Electric Guitar Strings, 7-String
(1)
New from $15.99 SAVE 39%
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Equip your axe with NYXL strings for unmatched durability and tuning stability. The high carbon steel alloy allows for harder playing with less breakage. Learn more...
D'Addario EXLBT Nickel Wound Balanced Tension Electric Guitar Strings
D'Addario EXLBT Nickel Wound Balanced Tension Electric Guitar Strings
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D'Addario XL Balanced Tension guitar strings are mathematically sized to create optimum string gauges for a variety of scale lengths and tunings. Learn more...
Strukture Guitar Hanger
Strukture Guitar Hanger
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Forget about boring paintings or dusty curtains. Adorn the walls with your entire guitar collection thanks to the Strukture guitar hanger. Learn more...
Strukture PowerPig Power Adapter
Strukture PowerPig Power Adapter
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De-clutter your pedalboard with this 9V power supply. It provides 1000mA of power to up to 10 pedals to give you perfect sound from each. Learn more...
D'Addario Plain Individual Electric Guitar String
D'Addario Plain Individual Electric Guitar String
(9)
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Prepare yourself for your next broken string with these individually wrapped strings from D'Addario's XL Series. Learn more...
D'Addario Pro Arte Classical Guitar Strings
D'Addario Pro Arte Classical Guitar Strings
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Each nylon string in this set is measured by a laser system that performs consistency and quality control checks. Learn more...
Fender Super Bullets Electric Guitar Strings
Fender Super Bullets Electric Guitar Strings
New from $5.95
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Fender Super Bullets will blow you away with their innovative bullet-end, which provides solid tuning and increases sustain. Learn more...
Fender FT1 Pro Clip-On Digital Chromatic Tuner
Fender FT1 Pro Clip-On Digital Chromatic Tuner
New from $11.99
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The simple, color-coded display of the Fender FT1 Pro clip-on chromatic guitar tuner makes it easy to tune quickly in any situation and get back to rocking. Learn more...
1 - 20 of 133
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 20W-43HD. Llame Gratis en Español: 844-432-7449
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!