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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "I have been a zZounds customer since 2016. I love their site and the pics and descriptions. They want you to know what you're buying. Very professional and very nice staff. I have my favorites. LOL!" - Customer on June 16, 2020
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Gibson Custom Shop 60th Anniversary 1959 Les Paul Standard VOS Electric Guitar (with Case)
New from $6,499.00 SAVE 29%
or $250.00 /mo.
Only 2 Left!
Free 2-Day Shipping
A replica of what many consider the holy grail of electric guitars, this Custom Shop 60th Anniversary VOS is a true-to-era Les Paul for serious collectors. Learn more...
Gibson J-200 Standard Jumbo Acoustic-Electric Guitar (with Case)
New from $4,499.00 SAVE 12%
or $250.00 /mo.
Only 1 Left!
Free 2-Day Shipping
Strum a Gibson J-200 and you'll know why they call it "Jumbo." Solid maple back and sides and hand-scalloped x-bracing yield a robust tone. Learn more...
Ernie Ball Music Man Majesty Electric Guitar (with Case)
New from $3,199.00
or $250.00 /mo.
Only 1 Left!
Free 2-Day Shipping
With amazingly clear, focused tone and perfect playability, the Ernie Ball Music Man Majesty electric will push your sound and technique to new heights. Learn more...
Gibson Sheryl Crow Country Western Supreme Acoustic-Electric Guitar (with Case)
New from $4,299.00 SAVE 12%
or $250.00 /mo.
Only 1 Left!
Free 2-Day Shipping
Perfect for any collection, Sheryl Crow's Country Western Supreme will make you happy. A thermally aged Sitka Spruce top produces warm, balanced tone. Learn more...
Gibson Dove Original Acoustic-Electric Guitar (with Case)
New from $4,149.00 SAVE 12%
or $250.00 /mo.
Coming Soon
One of the most stylish acoustics you'll find on any stage, the Dove has been flying high since 1962. This model includes updated LR Baggs VTC electronics. Learn more...
Ernie Ball Music Man Majesty 7 Electric Guitar, 7-String (with Case)
New from $3,399.00
or $250.00 /mo.
Only 1 Left!
Free 2-Day Shipping
Loaded with elite features and unmatched sound, the Majesty 7 is fit for a king. A set of DiMarzio Dreamcatcher and Rainmaker pickups creates a hi-fi snarl. Learn more...
Gibson Custom Shop 1958 Les Paul Standard Reissue Electric Guitar (with Case)
(1)
New from $4,999.00 SAVE 12%
or $250.00 /mo.
Only 2 Left!
Free 2-Day Shipping
This Gibson Custom 58 Les Paul VOS recreates the first year of the famed burst finish. This model's nitro lacquer cherry sunburst finish is a true beauty. Learn more...
Gibson Exclusive Les Paul Custom VOS Electric Guitar, Bolivian Rosewood Fingerboard (with Case)
New from $3,999.00 SAVE 28%
or $250.00 /mo.
In Stock
Free 2-Day Shipping
Rock out in style with a classic! This Gibson Les Paul Custom features a long neck tenon, Custom Bucker pickups, and a Bolivian rosewood fingerboard. Learn more...
Gibson Historic 1942 Banner Southern Jumbo Acoustic Guitar (with Case)
New from $4,999.00 SAVE 12%
Like New $4,219.00 SAVE 25%
or $250.00 /mo.
Only 1 Left!
Free 2-Day Shipping
Enjoy the versatility and comfort of a Southern Jumbo. This Historic 1942 model features a thermally aged Adirondack red spruce top for era-specific tone. Learn more...
Gibson Custom Shop '64 ES-335 Reissue VOS Electric Guitar (with Case)
New from $5,299.00 SAVE 13%
or $250.00 /mo.
Coming Soon
Capturing the sweet sound and gently used look of a genuine instrument from 1964, this Custom Shop 335 gets you in the ballpark without the vintage price. Learn more...
Gibson Hummingbird Vintage Acoustic Guitar (with Case)
(1)
New from $5,049.00 SAVE 22%
or $250.00 /mo.
Only 1 Left!
Free 2-Day Shipping
For the ultimate in sound and playability, this Hummingbird Vintage delivers in spades. The classic combo of spruce and mahogany creates a rich, clear tone. Learn more...
Fender Custom Shop 1951 HS Heavy Relic Telecaster Electric Guitar (with Case)
Fender Custom Shop 1951 HS Heavy Relic Telecaster Electric Guitar (with Case)
New from $4,350.00
Only 2 Left!
Free 2-Day Shipping
Powered by a Seymour Duncan Seth Lover SH-55 humbucker in the neck, this heavy relic Telecaster offers the quintessential style and sound of rock 'n' roll. Learn more...
Gibson Custom 56 Les Paul Standard Goldtop VOS Electric Guitar (with Case)
 
Like New $4,069.00
Only 2 Left!
Free 2-Day Shipping
A replica of a 1956 Les Paul Standard, this Custom shop VOS model evokes the year Gibson refined the Goldtop with an adjustable bridge and stopbar tailpiece. Learn more...
Relive the magic created during the summer of '69. This Custom Shop Strat replicates the same model Jimi used to sonically assault the crowd at Woodstock. Learn more...
Gibson SJ-200 Original Jumbo Acoustic-Electric Guitar (with Case)
New from $4,499.00 SAVE 12%
or $250.00 /mo.
Coming Soon
This SJ-200 Original features the familiar large body shape for unmatched projection and a massive bottom end that's tempered by flame maple back and sides. Learn more...
Gibson 1960 Hummingbird Adjust Saddle VOS Acoustic Guitar (with Case)
New from $4,999.00 SAVE 12%
or $250.00 /mo.
Preorder Today
Introduced in 1960, the Hummingbird would go on to become Gibson's square-shouldered tone machine. This model features an adjustable saddle and thin finish. Learn more...
Gibson Custom Shop Historic 1942 Banner J-45 VOS Acoustic Guitar (with Case)
New from $4,799.00 SAVE 12%
or $250.00 /mo.
Coming Soon
Formerly limited to WWII-era production, the banner headstock guitars are back! This Historic 1942 J-45 has been gently aged with Gibson's VOS treatment. Learn more...
Gibson Custom Shop 1960 Hummingbird Fixed Bridge VOS Acoustic Guitar (with Case)
New from $4,999.00 SAVE 12%
or $250.00 /mo.
Coming Soon
Introduced at the beginning of the 1960s, the Hummingbird became the sound of the decade. This Custom Shop version has VOS treatment for a gently used look. Learn more...
Ernie Ball Music Man BFR Majesty 6 Electric Guitar (with Case)
New from $4,999.00
or $250.00 /mo.
Only 2 Left!
Free 2-Day Shipping
Autographed by John Petrucci, this BFR Majesty features a through-body mahogany neck, a spalted maple shield and DiMarzio Dreamcatcher and Rainmaker pickups. Learn more...
Ernie Ball Music Man Petrucci JP7 Electric Guitar (with Case)
New from $3,399.00
or $250.00 /mo.
Only 2 Left!
Free 2-Day Shipping
Show the audience you mean business with the JP7. This 7-string bruiser mixes take-no-prisoners style with crushing tones from a set of DiMarzio humbuckers. Learn more...
1 - 20 of 52
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 1ZZ-JQCG. Llame Gratis en Español: 844-432-7449
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $79+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!

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