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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "I already have recommended zZounds.com to friends. Been with them for years now and I'm always satisfied. And in the rare event an issue arises they are always easy to get in touch with and help sort it out." - Customer on June 27, 2020
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Epiphone Masterbilt DR-500MCE Acoustic-Electric Guitar
Epiphone Masterbilt DR-500MCE Acoustic-Electric Guitar
New from $699.00 SAVE 17%
Like New $589.95 SAVE 30%
or 8 payments
of $87.38
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Thanks to all-solid tonewoods and Sonicore pickups, the Epiphone Masterbilt DR-500MCE acoustic-electric offers enormous tone for a not-so-enormous price. Learn more...
Epiphone Limited Edition Frampton 1964 Texan Acoustic-Electric Guitar
Epiphone Limited Edition Frampton 1964 Texan Acoustic-Electric Guitar
New from $649.00 SAVE 56%
or 8 payments
of $81.13
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Designed with guitar legend Peter Frampton, the 1964 Texan features a rare Faded Vintageburst finish, solid spruce top and Schaller M6 tuning machine heads. Learn more...
Schecter Orleans Stage 7 Acoustic-Electric Guitar, 7-String
Schecter Orleans Stage 7 Acoustic-Electric Guitar, 7-String
(1)
New from $629.00 SAVE 30%
or 8 payments
of $78.63
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Keep your heavy sound when you unplug with the Orleans Stage 7. This seven-string acoustic's maple top ensures even your lowest notes stay nice and bright. Learn more...
Schecter Synyster Gates Acoustic-Electric Guitar
Schecter Synyster Gates Acoustic-Electric Guitar
(1)
New from $489.00 SAVE 30%
or 6 payments
of $81.50
details
In Stock
Free 2-Day Shipping
Sporting his infamous silver pinstripes, this striking Schecter acoustic is designed and engineered by the one-and-only Synyster Gates of Avenged Sevenfold. Learn more...
Epiphone Masterbilt Texan Acoustic-Electric Guitar
Epiphone Masterbilt Texan Acoustic-Electric Guitar
New from $699.00 SAVE 17%
or 8 payments
of $87.38
details
In Stock
Free 2-Day Shipping
Get a classic Epiphone acoustic design with modern improvements. The Masterbilt Texan includes vintage specs and a state-of-the-art Fishman Sonicore preamp. Learn more...
Ibanez EP5 Euphoria Steve Vai Signature Acoustic-Electric Guitar
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New from $699.99 SAVE 33%
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of $87.50
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This Steve Vai-approved acoustic-electric boasts a solid Engelmann spruce top, Fishman Sonicore pickup and Ibanez AEQ210TF preamp, and a Vai 12th fret inlay. Learn more...
Schecter Orleans Stage Acoustic-Electric Guitar
Schecter Orleans Stage Acoustic-Electric Guitar
(1)
New from $559.00 SAVE 30%
or 6 payments
of $93.17
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In Stock
Free 2-Day Shipping
This Orleans Stage acoustic's flamed maple and solid spruce construction and Fishman Isys electronics make it a valuable addition to any player's collection. Learn more...
Ibanez AEWC300 Acoustic-Electric Guitar
Ibanez AEWC300 Acoustic-Electric Guitar
New from $499.99 SAVE 33%
or 6 payments
of $83.33
details
Coming Soon
Free Ground Shipping Free Ground Shipping
Featuring revolutionary contouring around its top and back, plus a deep cutaway, the Ibanez AEWC300 will keep you playing for days. Learn more...
Ibanez AEWC400 Acoustic-Electric Guitar
Ibanez AEWC400 Acoustic-Electric Guitar
New from $499.99 SAVE 33%
or 6 payments
of $83.33
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Featuring ergonomic contours, the AEWC400 represents a breakthrough in acoustic guitar comfort. Flame maple body construction adds pizzazz and a tight sound. Learn more...
Ibanez AWFS300CE Fingerstyle Series Acoustic-Electric Guitar (with Gig Bag)
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New from $699.99 SAVE 33%
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of $87.50
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Free Ground Shipping Free Ground Shipping
Make sure every note you play is heard clearly. The Ibanez Fingerstyle Series AWFS300CE uses a dual pickup system to capture the nuances of each note. Learn more...
Ibanez ACFS300CE Fingerstyle Series Acoustic-Electric Guitar (with Gig Bag)
Ibanez ACFS300CE Fingerstyle Series Acoustic-Electric Guitar (with Gig Bag)
New from $699.99 SAVE 33%
or 8 payments
of $87.50
details
In Stock
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Serious about fingerstyle? So is the Ibanez ACFS580CE Fingerstyle Series acoustic. Features a 45mm nut and a thin neck grip for easy high-fret access. Learn more...
Schecter Synyster Gates Jumbo Acoustic-Electric Guitar
Schecter Synyster Gates Jumbo Acoustic-Electric Guitar
New from $599.00 SAVE 29%
or 8 payments
of $74.88
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In Stock
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Another edition of Synyster Gates' unique signature lineup, this jumbo acoustic puts out serious sound thanks to its body size and a Fishman Sonicore pickup. Learn more...
Schecter Orleans Studio Acoustic-Electric Guitar, 12-String
Schecter Orleans Studio Acoustic-Electric Guitar, 12-String
New from $539.00 SAVE 29%
or 6 payments
of $89.83
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Coming Soon
Add some chime to your sound with this mahogany and cedar 12-string acoustic from Schecter. A Fishman Sonicore piezo pickup will ensure every note is heard. Learn more...
Ibanez AE295 Acoustic-Electric Guitar
Ibanez AE295 Acoustic-Electric Guitar
New from $599.99 SAVE 33%
or 8 payments
of $75.00
details
Preorder Today
With a beautiful vine fret inlay and an okoume body for tight bass and a snappy midrange, the Ibanez AE295 is a great companion for live and studio playing. Learn more...
Ibanez AE275BT Acoustic-Electric Baritone Guitar
Ibanez AE275BT Acoustic-Electric Baritone Guitar
New from $699.99 SAVE 33%
or 8 payments
of $87.50
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Preorder Today
Get low with the Ibanez AE275BT baritone acoustic-electric. Its spruce/okoume body and AP11 pickup provide a deep tone with plenty of treble articulation. Learn more...
Ibanez AE2912 Acoustic-Electric Guitar
Ibanez AE2912 Acoustic-Electric Guitar
New from $629.99 SAVE 33%
or 8 payments
of $78.75
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Preorder Today
Beautiful to look at and fun to play, the Ibanez AE2912 12-string acoustic-electric has an okoume body with scalloped X-bracing for a resonant, lively sound. Learn more...
Ibanez AE275 Acoustic-Electric Guitar
Ibanez AE275 Acoustic-Electric Guitar
New from $599.99 SAVE 33%
or 8 payments
of $75.00
details
Preorder Today
With a snappy tone and a thin-C neck contour for an easy playing feel, the Ibanez AE275 acoustic is great for live performance, recording, travel, and more. Learn more...
1 - 17 of 17
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

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We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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With warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

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2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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Available on
orders $79+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!

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