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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds has treated me great and been my go-to place for equipment for several years now." - customer on April 23, 2019
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Gretsch G5220 Electromatic Jet BT Electric Guitar
Gretsch G5220 Electromatic Jet BT Electric Guitar
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New from $449.99 SAVE 25%
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Capable of both clear tones and dirty distortion, the Gretsch G5220 Electromatic Jet BT electric guitar amplifies your playing with clarity and definition. Learn more...
Gretsch G5230T Electromatic Jet FT Electric Guitar
Gretsch G5230T Electromatic Jet FT Electric Guitar
(4)
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Capture the essential Jet power at an incredible value with this Gretsch G5230T Electromatic Jet FT, loaded with a Bigsby and Black Top Filter'Tron pickups. Learn more...
Gretsch G2420T Hollowbody Electric Guitar, with Bigsby Tremolo
Gretsch G2420T Hollowbody Electric Guitar, with Bigsby Tremolo
New from $549.99 SAVE 26%
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Loaded with Broad'Tron BT-2S humbuckers, the Gretsch G2420T Streamliner dishes out unbridled tone with robust lows, pristine highs and a throaty midrange. Learn more...
Gretsch G2622 Streamliner CB Single Barrel HT Electric Guitar
Gretsch G2622 Streamliner CB Single Barrel HT Electric Guitar
New from $449.99 SAVE 27%
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Relive the past, with modern amenities. The Gretsch Streamliner CB HT features high-output Broad'Tron humbuckers, a center block and a dual-cutaway design. Learn more...
Gretsch G2622T Streamliner CB Electric Guitar, with Bigsby Tremolo
Gretsch G2622T Streamliner CB Electric Guitar, with Bigsby Tremolo
New from $549.99 SAVE 26%
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Harness the sonic power of the past! The Gretsch Streamliner CB utilizes a Bigsby vibrato, jumbo frets and an Ajusto-Matic bridge to supply a sonic gateway. Learn more...
Gretsch 5400 Series Electromatic Double Jet Electric Guitar with Bigsby
Gretsch 5400 Series Electromatic Double Jet Electric Guitar with Bigsby
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The deep cutaways on the Gretsch Electromatic Double Jet make the entire rosewood fretboard your rock n' roll playground. Learn more...
Gretsch G2655 Streamliner CB Jr Double-Cut V-Stoptail Electric Guitar
Gretsch G2655 Streamliner CB Jr Double-Cut V-Stoptail Electric Guitar
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Turn some heads! Instantly eye-catching, the Gretsch Streamliner CB Jr is iconic for its enlarged F-holes, aged white binding, maple arch-top and V-Stoptail. Learn more...
Gretsch G2420 Streamliner Hollowbody Electric Guitar
Gretsch G2420 Streamliner Hollowbody Electric Guitar
New from $449.99 SAVE 27%
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Built for the guitarist yearning for something beyond the norm, the Gretsch Streamliner boasts high-output Broad'Tron humbuckers and a resonant hollow body. Learn more...
Gretsch G5220LH Electromatic Jet BT Electric Guitar, Left-Handed
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Black Top Broad'Trons, a chambered mahogany body and versatile controls come together to make a Gretsch Electro Jet to satisfy any lefty. Learn more...
Gretsch G2655T Streamliner CB Jr Electric Guitar
Gretsch G2655T Streamliner CB Jr Electric Guitar
New from $549.99 SAVE 26%
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This semi-hollow maple-bodied beauty is built to wail with a spruce center block, Bigsby B50 vibrato, laurel fretboard and high-output Broad'Tron humbuckers. Learn more...
Gretsch G5135-PS Patrick Vaughn Stump STUMP-O-MATIC Electromatic CVT Electric Guitar
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Designed by Fall Out Boy frontman Patrick Stump, this versatile beauty delivers classic Gretsch sound with tons of tone-coloring possibilities. Learn more...
Gretsch G2622LH Streamliner HT Electric Guitar, Left-Handed
Gretsch G2622LH Streamliner HT Electric Guitar, Left-Handed
New from $549.99 SAVE 26%
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Coming Soon
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Gretsch revitalizes the best elements from its past in this lefty Streamliner HT, built with a center block and double-cut to offer a classic look and sound. Learn more...
Gretsch G5230LH Electromatic Jet FT Electric Guitar, Left-Handed
Gretsch G5230LH Electromatic Jet FT Electric Guitar, Left-Handed
New from $549.99 SAVE 25%
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Discover the hallmark Gretsch sound with this left-handed G5230LH Electromatic Jet FT, complete with a rock-solid "V" stoptail and Filter'Tron pickups. Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

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We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!