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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Musicians are a people known to be broke and poor, and zZounds gives us the opportunity to afford great gear! Very satisfied." - Customer on August 4, 2017
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Martin 00-15E Retro Acoustic-Electric Guitar (with Case)
Martin 00-15E Retro Acoustic-Electric Guitar (with Case)
(1)
New from $1,999.00 SAVE 21%
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The 00-15E Retro is the first 00-14 fret instrument in the successful Retro Series product family.... Learn more...
Martin 00L17 Acoustic Guitar (with Case)
Martin 00L17 Acoustic Guitar (with Case)
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A solid Sitka spruce top and Mahogany back and sides are the foundation for this sloped shoulder Grand Concert model. The grained ivoroid binding and pickguard are b... Learn more...
Martin 000-28EC Eric Clapton Auditorium Acoustic Guitar with Case
Martin 000-28EC Eric Clapton Auditorium Acoustic Guitar with Case
New from $3,759.00 SAVE 21%
Like New $2,944.00 SAVE 38%
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In recognition of Eric Clapton's unparalleled stature in the music industry, Martin introduced this incredible instrument in 1996. Since then, it has become one of t... Learn more...
Martin D-18E Dreadnought Acoustic-Electric Guitar (with Case)
Martin D-18E Dreadnought Acoustic-Electric Guitar (with Case)
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The Martin D-18E Dreadnought Acoustic-Electric Guitar Dreadnought features a sleek, modern High Performance Neck for enhanced playability. The D-18 adds a Sitka spru... Learn more...
Martin Dreadnought Junior Left-Handed Acoustic Guitar (with Gig Bag)
Martin Dreadnought Junior Left-Handed Acoustic Guitar (with Gig Bag)
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The solid wood Dreadnought Junior is fashioned for player comfort, clear powerful tone and easy action. The affordably-priced Dreadnought Junior is ideal for smaller... Learn more...
Martin DCPA4 Rosewood Performing Artist Acoustic-Electric Guitar with Case
Martin DCPA4 Rosewood Performing Artist Acoustic-Electric Guitar with Case
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The Martin DCPA4 Rosewood Performing Artist acoustic-electric guitar packs great features that give tonal color and variety.... Learn more...
Martin D-28 John Lennon Dreadnought Acoustic Guitar (with Case)
Martin D-28 John Lennon Dreadnought Acoustic Guitar (with Case)
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The Martin D-28 John Lennon is the follow up to the D-28 John Lennon 75th Anniversary limited edition model, commemorating John's 75th birthday. This beautiful Dread... Learn more...
Martin DRSG Dreadnought Acoustic-Electric Guitar
Martin DRSG Dreadnought Acoustic-Electric Guitar
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With a Sitka spruce top and siris back and sides, this Dreadnought is a great sounding guitar at an affordable price. A Richlite fingerboard and bridge, gloss body, ... Learn more...
Martin HD28V Acoustic Guitar with Case
Martin HD28V Acoustic Guitar with Case
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The Vintage series Martin HD28V acoustic guitar with Herringbone trim features East Indian rosewood back & sides, a Sitka spruce top, forward shifted scalloped X bra... Learn more...
Martin DJRA Dreadnought Junior Acoustic Guitar
Martin DJRA Dreadnought Junior Acoustic Guitar
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The Martin D Jr. is a pure acoustic guitar, crafted from a Sitka spruce top paired with sapele back and sides, Richlite fingerboard and bridge, and a hand-rubbed bod... Learn more...
Martin OM-28E Retro Acoustic-Electric Guitar (with Case)
Martin OM-28E Retro Acoustic-Electric Guitar (with Case)
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A modern re-creation of the classic Orchestra model, the Martin OM-28E Retro is ideal for the guitarist who enjoys fingerstyle techniques. The OM-28E Retro carries a... Learn more...
Martin D Jr Dreadnought Junior Acoustic Guitar (with Gig Bag)
Martin D Jr Dreadnought Junior Acoustic Guitar (with Gig Bag)
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The solid wood Dreadnought Junior is fashioned for player comfort, clear powerful tone and easy action. The affordably-priced Dreadnought Junior is ideal for smaller... Learn more...
Martin D28 Louvin Brothers Acoustic Guitar (with Case)
Martin D28 Louvin Brothers Acoustic Guitar (with Case)
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The late country and gospel duo, the Louvin Brothers, are the inspiration for this Martin D-28 Louvin Brothers limited edition model. Based off a D-28 CFM 1955 model... Learn more...
Martin DRS2 Road Series 2 Acoustic-Electric Guitar with Case
Martin DRS2 Road Series 2 Acoustic-Electric Guitar with Case
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Part of Martin's hard-working, great sounding Road Series guitars, the DRS2 delivers a unique blend of durability and concert-quality sound and projection. The top i... Learn more...
Martin D-18E Retro Acoustic-Electric Guitar (with Case)
Martin D-18E Retro Acoustic-Electric Guitar (with Case)
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New from $2,859.00 SAVE 20%
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The Martin D-18E Retro features a sleek, modern high-performance neck for enhanced playability. The D-18E Retro adds a Sitka spruce top to the mahogany back and side... Learn more...
Martin 000-15M Burst Acoustic Guitar (with Case)
Martin 000-15M Burst Acoustic Guitar (with Case)
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New from $1,599.00 SAVE 21%
Like New $1,299.00 SAVE 36%
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The Martin 000-15M model continues the Martin tradition with a 000-14 fret body size, solid mahogany construction and a rich satin finish with an added burst to the ... Learn more...
Martin D-15M Burst Acoustic Guitar (with Case)
Martin D-15M Burst Acoustic Guitar (with Case)
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The Martin D-15M Burst, constructed with genuine mahogany top, back, sides and neck, is accented with beautifully toned pre-war mahogany top shading.... Learn more...
Martin OMXAE X Series Orchestra Acoustic-Electric Guitar
Martin OMXAE X Series Orchestra Acoustic-Electric Guitar
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The Martin OMXAE is an X series OM 14-fret non-cutaway acoustic-electric model featuring a black HPL top, back and sides. Equipped with Fishman Sonitone USB electron... Learn more...
Martin D16GT Dreadnought Acoustic Guitar (with Case)
Martin D16GT Dreadnought Acoustic Guitar (with Case)
New from $1,499.00 SAVE 23%
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Featuring solid woods throughout, the D16GT is a superb dreadnought acoustic at an affordable price. With details like herringbone inlays, 2-piece back construction,... Learn more...
Martin GPC12PA4 Grand Performance Acoustic-Electric Guitar (12-String, with Case)
Martin GPC12PA4 Grand Performance Acoustic-Electric Guitar (12-String, with Case)
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New from $1,799.00 SAVE 21%
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The Martin GPC12PA4 is the first twelve string in the popular Performing Artist Series. This model features a 14-fret cutaway with fast and comfortable High Performa... Learn more...
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844-zZounds (844-996-8637)
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
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It's just as if you paid the whole amount up front!
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No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

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2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 844-zZounds (844-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

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3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 844-zZounds (844-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

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close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 844-zZounds (844-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!