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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is a great online music retailer. Their support staff is amazing, plus their product selection and pricing is the best I have seen. I would highly recommend them and plan on buying all of my guitars and equipment from them again and again." Customer on July 4, 2016
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Martin OM Vine Show Special Acoustic Guitar
Martin OM Vine Show Special Acoustic Guitar
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Limited to no more than 50 gorgeous instruments, this 2016 Anaheim NAMM Show Special guitar is a beautiful addition to any collection. The SS-OMVine-16 is crafted fr... Learn more...
Martin SS-OM42 14-Fret Sinker Acoustic Guitar (with Case)
Martin SS-OM42 14-Fret Sinker Acoustic Guitar (with Case)
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2014's Nashville show special, the SS-OM42-14 is a spin-off of the popular D-42 Sinker mahogany model from the Nashville 2012 show. The solid Adirondack spruce top a... Learn more...
Martin Show Special 0041-15 Acoustic Guitar (with Case)
Martin Show Special 0041-15 Acoustic Guitar (with Case)
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The 2015 Show Special has an Adirondack spruce top with Martin's Vintage Tone System (VTS) and finished with a gorgeous cinnamon teardrop burst.... Learn more...
Martin OMCPA4 Rosewood Performing Artist Acoustic-Electric Guitar, with Case
Martin OMCPA4 Rosewood Performing Artist Acoustic-Electric Guitar, with Case
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The Martin OMCPA4 Rosewood Performing Artist acoustic-electric guitar is a comfortable instrument with high quality craftsmanship plus premium tonewoods and electron... Learn more...
Martin OMC-35E Dreadnought Acoustic-Electric Guitar (with Case)
Martin OMC-35E Dreadnought Acoustic-Electric Guitar (with Case)
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A narrow waist, small bodied guitar that produces a remarkable full sound, the OMC-35E is a must have for players of all levels. This Orchestra, acoustic-electric cu... Learn more...
Martin OMC-28E Orchestra Acoustic-Electric Guitar (with Case)
Martin OMC-28E Orchestra Acoustic-Electric Guitar (with Case)
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An Orchestra, acoustic-electric cutaway, the OMC-28E is crafted with solid Sitka spruce top, East Indian rosewood back and sides, black ebony fingerboard and bridge ... Learn more...
Martin OMC-18E Cutaway Orchestra Acoustic-Electric Guitar (with Case)
Martin OMC-18E Cutaway Orchestra Acoustic-Electric Guitar (with Case)
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The Martin OMC-18E acoustic-electric cutaway model is crafted with a solid Sitka spruce top, genuine mahogany back and sides and solid black ebony fingerboard and br... Learn more...
Martin GPC-35E Dreadnought Acoustic-Electric Guitar (with Case)
Martin GPC-35E Dreadnought Acoustic-Electric Guitar (with Case)
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Slightly smaller than a Dreadnought, the GPC-35E still packs a tonal punch. This is a Grand Performance, acoustic-electric cutaway model, featuring a solid Sitka spr... Learn more...
Martin GPC-18E Grand Performance Acoustic-Electric Guitar (with Case)
Martin GPC-18E Grand Performance Acoustic-Electric Guitar (with Case)
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The Martin GPC-18E Grand Performance, acoustic-electric cutaway model has been finely crafted with a solid Sitka spruce top, genuine mahogany back and sides and soli... Learn more...
Martin DC-18E Dreadnought Acoustic-Electric Guitar (with Case)
Martin DC-18E Dreadnought Acoustic-Electric Guitar (with Case)
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The warm tones of the genuine mahogany back and sides combined with a Sitka spruce top make this Dreadnought, acoustic-electric cutaway model truly sing. A solid bla... Learn more...
Martin D42 Acoustic Guitar (with Case)
Martin D42 Acoustic Guitar (with Case)
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With back and sides in premium solid East Indian rosewood and a Sitka spruce top, this instrument is enhanced with vintage appointments found on many Martin pre-war ... Learn more...
Martin D28 Louvin Brothers Acoustic Guitar (with Case)
Martin D28 Louvin Brothers Acoustic Guitar (with Case)
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The late country and gospel duo, the Louvin Brothers, are the inspiration for this Martin D-28 Louvin Brothers limited edition model. Based off a D-28 CFM 1955 model... Learn more...
Martin D28 Authentic 1941 Acoustic Guitar (with Case)
Martin D28 Authentic 1941 Acoustic Guitar (with Case)
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The Martin D28 Authentic 1941 Acoustic Guitar is an authentic remake of the original D-28 1941 Dreadnought. World war II caused there to be restrictions of certain m... Learn more...
Martin D-28 Authentic 1937 Acoustic Guitar (with Case)
Martin D-28 Authentic 1937 Acoustic Guitar (with Case)
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Perhaps the most revered vintage Martin D-28s are the ones created in 1937 with forward shifted hand-scalloped X-bracing, Adirondack red spruce soundboard and a 1 3/... Learn more...
Martin D28 Authentic 1931 Acoustic Guitar (with Case)
Martin D28 Authentic 1931 Acoustic Guitar (with Case)
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The Martin D28 Authentic 1931 Acoustic Guitar with Case is a meticulous replica of the very first Martin D-28 built in 1931. That guitar (Serial #48326) was recently... Learn more...
Martin D-15M Burst Acoustic Guitar (with Case)
Martin D-15M Burst Acoustic Guitar (with Case)
New from $1,659.00 SAVE 19%
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The Martin D-15M Burst, constructed with genuine mahogany top, back, sides and neck, is accented with beautifully toned pre-war mahogany top shading.... Learn more...
Martin CS-OM True North-16 Custom Shop Acoustic Guitar (with Case)
Martin CS-OM True North-16 Custom Shop Acoustic Guitar (with Case)
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Limited to only 50 instruments, this Orchestra model features an ebony fingerboard, bridge and headplate, a solid Adirondack spruce top and exceptionally figured Koa... Learn more...
Martin GP14 14 Fret Custom Shop Acoustic-Electric Guitar (with Case)
Martin GP14 14 Fret Custom Shop Acoustic-Electric Guitar (with Case)
New from $6,699.00 SAVE 21%
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Limited to 50, this grand performance, Martin GP14 14 fret non-cutaway model is built with complete hide glue construction. Both the rosette and fingerboard are inla... Learn more...
Martin Custom Shop D-41 Dreadnought Acoustic Guitar (with Case)
Martin Custom Shop D-41 Dreadnought Acoustic Guitar (with Case)
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A 14 fret, non-cutaway Dreadnought, the CS-D41-15 features a Sitka spruce top with Martin's Vintage Tone System (VTS). The East Indian rosewood back and sides beauti... Learn more...
Martin CEO8 Grand Jumbo Acoustic-Electric Guitar (with Case)
Martin CEO8 Grand Jumbo Acoustic-Electric Guitar (with Case)
New from $5,529.00 SAVE 21%
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This is the eighth incarnation of C. F. Martin IV's "CEO's Choice" series, with favored specifications selected by Chris Martin. Martin's largest acoustic body size,... Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!