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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "I have always had a good experience with zZounds and for someone like me with a limited budget their payment plans have allowed me to have musical equipment I would probably never had the chance to own otherwise." - Customer on February 10, 2016
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Taylor 456ce Grand Symphony Acoustic-Electric Guitar, 12-String
New from $2,299.00 SAVE 24%
or 12 payments
of $191.59
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The cutaway 12-string Taylor 456ce showcases solid African ovangkol's responsive, rosewood-like tone, which pairs well with Sitka spruce and can accommodate a range ... Learn more...
Taylor 714e Grand Symphony Acoustic-Electric Guitar
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of $233.25
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Taylor's Grand Auditorium body style locates the sweet spot between a big and small guitar, and the result is tremendous tonal balance and versatility. Together with... Learn more...
Taylor K28e Grand Orchestra Acoustic-Electric Guitar
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The Taylor K28e is made of Hawaiian koa of which its captivating beauty is matched by a tone that blossoms over time, especially in the midrange. Its voice is bright... Learn more...
Taylor 522e Grand Concert Acoustic-Electric Guitar
New from $2,399.00 SAVE 23%
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The small-body Grand Concert 522e, featuring Taylor Expression System acoustic electronics, yields a smooth, balanced, easygoing character that will work well for bl... Learn more...
Taylor 410ce Acoustic-Electric Guitar
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The cutaway 410ce marries the classic dreadnought body style with modern Taylor refinements to create an inspiring playing experience. Solid ovangkol shares rosewood... Learn more...
Taylor 712ce Grand Concert Acoustic-Electric Guitar
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Taylor's 712ce Grand Concert Acoustic-Electric Guitar takes the classic tonewood pairing of rosewood and spruce and conjure a rootsy Americana vibe.... Learn more...
Taylor 526 All-Mahogany Grand Symphony Acoustic Guitar
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Like New $1,314.00 SAVE 51%
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The burly all-mahogany Taylor 526 Grand Symphony acoustic guitar is a dynamic powerhouse that responds well to lively strumming.... Learn more...
Taylor T5 Standard Electric Guitar (with Case)
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The Taylor T5 Standard features a Sitka spruce top paired with hollow sapele body, yielding a blend of acoustic resonance and electric horsepower.... Learn more...
Taylor 812ce 12-Fret Grand Concert Acoustic-Electric Guitar
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The 12-fret version of the 812 yields a slightly different character than the 14-fret because the bridge position is closer to the center of the lower bout and becau... Learn more...
Taylor 312e Grand Concert Acoustic-Electric Guitar
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The richness of the solid-wood acoustic experience begins with Taylor's 300 Series. Sapele shares mahogany's lively tonal response and, together with a gloss-finish ... Learn more...
Taylor 714ce Acoustic-Electric Guitar
New from $2,999.00 SAVE 23%
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Taylor's 700 Series takes the classic tonewood pairing of rosewood and spruce and conjures up a rootsy Americana vibe.... Learn more...
Taylor 856ce Grand Symphony Cutaway Acoustic-Electric Guitar, 12-String
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Taylor's 12-string 856ce blends power, balance and crystal-clear articulation, harnessing rosewood's full-spectrum tonal range to give players an expressive 12-strin... Learn more...
Taylor 316ce Grand Symphony Cutaway Acoustic-Electric Guitar
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The richness of the solid-wood acoustic experience begins with the 300 Series. Sapele shares mahogany's lively tonal response and, together with a gloss-finish Sitka... Learn more...
Taylor 312ce GC Cutaway Acoustic-Electric Guitar
New from $1,799.00 SAVE 22%
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The richness of the solid-wood acoustic experience begins with Taylor's 300 Series. Sapele shares mahogany's lively tonal response and, together with a gloss-finish ... Learn more...
Taylor 818e Grand Orchestra Acoustic-Electric Guitar
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Taylor's Grand Orchestra has proven that a big-bodied guitar can also be responsive and versatile. The 818e showcases rosewood's rich tonal dimensions in a bold and ... Learn more...
Taylor 412e Grand Concert Acoustic-Electric Guitar
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The solid ovangkol/spruce 412e features Taylor's compact Grand Concert body shape and a short-scale neck for an ultra-playable fretting experience. The smaller body ... Learn more...
Taylor 310e Dreadnought Acoustic-Electric Guitar
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The richness of the solid-wood acoustic experience begins with Taylor's 300 Series. Sapele shares mahogany's lively tonal response and, together with a gloss-finish ... Learn more...
Taylor K16ce Grand Symphony Koa Limited Acoustic-Electric Guitar
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This limited edition Taylor Grand Symphony pairs the honey-brown hues and rich figure of AA-grade koa with a cedar top. Darker cedar was chosen to match koa's color ... Learn more...
Taylor 810ce Cutaway Dreadnought Acoustic-Electric Guitar (with Case)
New from $3,499.00 SAVE 22%
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The rosewood/spruce 810ce brings Taylor's tone-enhancing refinements to the traditional steel-string Dreadnought, blending driving low-end power with a vibrant upper... Learn more...
Taylor 418e Grand Orchestra Acoustic-Electric Guitar (with Case)
New from $1,999.00 SAVE 24%
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Taylor's 418e blends the power and tonal complexity of our big-bodied Grand Orchestra with the broad frequency range of African ovangkol and spruce. The result is a ... Learn more...
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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $249+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to see if your items qualify.

Note that FREE 2-Day Delivery is not guaranteed. If you absolutely must have your order by a specific date, upgrade to 1-Day Air or 2-Day Air for guaranteed delivery» Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!