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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds has a recipe that's a win/win for musicians. As long as you respect the process, you can get your gear and earn money to pay it off over time wtih no intrest. I appreaciate the option! I'll continue eto do business with zZounds." Customer on August 19, 2016
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Gibson Exclusive Run Shred Les Paul Studio Flametop with Floyd Rose (with Case)
Gibson Exclusive Run Shred Les Paul Studio Flametop with Floyd Rose (with Case)
New from $1,649.95 SAVE 50%
Like New $1,424.00 SAVE 57%
or 12 payments
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If you're seeking a full-bore Les Paul primed for the rock excesses of the 21st century, the Shred Les Paul Studio with Floyd Rose is the way to go. This guitar has ... Learn more...
Gibson Limited Edition Les Paul Studio Swamp Ash Electric Guitar (with Case)
Gibson Limited Edition Les Paul Studio Swamp Ash Electric Guitar (with Case)
New from $1,699.00 SAVE 40%
or 12 payments
of $141.59
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Les Paul sustain with a touch of Twang! The Swamp Ash body of this Les Paul Studio not only looks beautiful, it also helps give the guitar a bright, punchy tone to c... Learn more...
Gibson 2016 Explorer T Electric Guitar (with Gig Bag)
Gibson 2016 Explorer T Electric Guitar (with Gig Bag)
(4)
New from $1,299.00 SAVE 50%
Like New $939.95 SAVE 63%
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The Gibson Explorer 2016 T's solid mahogany body delivers a fat and punchy sound, while the 496R Hot Ceramic and 500T Super Ceramic humbuckers sizzle and snarl with ... Learn more...
Gibson Limited Edition Les Paul Standard Electric Guitar, 7-String (with Case)
Gibson Limited Edition Les Paul Standard Electric Guitar, 7-String (with Case)
New from $2,499.00 SAVE 40%
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of $208.25
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Authentic Les Paul tones with extra depth. The Gibson Les Paul Standard features with the added depth of a 7th string, Seymour Duncan humbuckers, orange drop capacit... Learn more...
Gibson Exclusive Les Paul Traditional Zebra Electric Guitar (with Case)
Gibson Exclusive Les Paul Traditional Zebra Electric Guitar (with Case)
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New from $1,899.95 SAVE 42%
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The Les Paul Traditional wraps several crucial features into a classic Les Paul that always just seemed right, echoing the specs of guitars that rocked the world thr... Learn more...
Gibson 2016 Limited Edition SG CM Electric Guitar (with Gig Bag)
Gibson 2016 Limited Edition SG CM Electric Guitar (with Gig Bag)
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Powerful, incredibly fast and comfortable to play, the Gibson SG CM is designed to handle the heaviest, most aggressive playing styles and look amazing doing it. The... Learn more...
Gibson LE 2014 Country Western Acoustic-Electric Guitar (with Case)
Gibson LE 2014 Country Western Acoustic-Electric Guitar (with Case)
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Inspired by the mid-60s release of this version of the Gibson SJ with a mahogany body, back and sides called the Country Western, this limited edition stands apart. ... Learn more...
Gibson 2016 J-45 Standard Acoustic-Electric Guitar (with Case)
Gibson 2016 J-45 Standard Acoustic-Electric Guitar (with Case)
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New from $2,399.00 SAVE 23%
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The J-45 is Gibson's best-selling acoustic of all time. Nicknamed "The Workhorse" and first introduced in 1942, this iconic acoustic has become the cornerstone of it... Learn more...
Gibson 2016 HP Les Paul Standard Electric Guitar (with Case)
Gibson 2016 HP Les Paul Standard Electric Guitar (with Case)
(1)
New from $3,149.00 SAVE 21%
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The Les Paul Standard 2016 HP is the utmost in luxury and performance in Gibson's 2016 lineup, with an unprecedented set of premium and high performance features. On... Learn more...
Gibson 2016 HP Les Paul Faded Electric Guitar (with Gig Bag)
Gibson 2016 HP Les Paul Faded Electric Guitar (with Gig Bag)
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The Les Paul Faded 2016 HP is the supercharged counterpart of the traditional LP Faded. It boasts an extraordinary set of premium, high-performance features while ma... Learn more...
Gibson Limited Edition SG Supreme Electric Guitar (with Case)
Gibson Limited Edition SG Supreme Electric Guitar (with Case)
(1)
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The epitome of luxury and beauty, the SG Supreme delivers sorching rock tones while being incredibly fast and comfortable to play. Designed using the best tonewoods ... Learn more...
Gibson Limited Edition Flying V Reissue Electric Guitar (with Case)
Gibson Limited Edition Flying V Reissue Electric Guitar (with Case)
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Celebrated as the most ahead-of-its-time electric guitar ever released, Gibson's Flying V was a true mind blower when it arrived way back in 1958. Adopted early on b... Learn more...
Gibson 2017 J-45 Cutaway Acoustic-Electric Guitar (with Case)
Gibson 2017 J-45 Cutaway Acoustic-Electric Guitar (with Case)
New from $2,549.00 SAVE 23%
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For the first time ever, Gibson introduces their iconic J-45 with a newly designed cutaway body shape! With classic J-45 Standard features, the J-45 Cutaway features... Learn more...
Gibson Les Paul Custom Electric Guitar (with Case)
Gibson Les Paul Custom Electric Guitar (with Case)
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The Les Paul Custom, introduced in 1954, has been affectionately nicknamed the Black Beauty and the Fretless Wonder. By any name, it has always represented the highe... Learn more...
Gibson Limited Edition Eric Church Hummingbird Acoustic-Electric Guitar (with Case)
Gibson Limited Edition Eric Church Hummingbird Acoustic-Electric Guitar (with Case)
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Hand-crafted in Gibson's acoustic facility in Bozeman, Montana, Eric Church's groundbreaking acoustic, Hummingbird Dark, is a result of Church's personal artistic vi... Learn more...
Gibson 2016 ES Les Paul Electric Bass (with Case)
Gibson 2016 ES Les Paul Electric Bass (with Case)
New from $3,349.00 SAVE 28%
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Gibson's ES-LP body construction brings its versatile, toneful semi-solid hybrid design to the bass world with the ES-LP Bass. This gutsy yet lightweight and easy-pl... Learn more...
Gibson 2016 SJ-200 Jumbo Acoustic-Electric Guitar (with Case)
Gibson 2016 SJ-200 Jumbo Acoustic-Electric Guitar (with Case)
New from $3,699.00 SAVE 22%
Like New $3,229.00 SAVE 39%
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The legacy of Gibson's "King of the Flat-tops" lives on in the 2016 SJ-200 Standard. From its inaugural appearance in 1937, Gibson's SJ-200 set an unmatched standard... Learn more...
Gibson 2016 Les Paul Standard T Electric Guitar (with Case)
Gibson 2016 Les Paul Standard T Electric Guitar (with Case)
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New from $2,799.00 SAVE 30%
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All the ingredients that made the Les Paul name legendary are in the Gibson Les Paul Standard 2016 T: a skillfully carved plain maple top on a mahogany back, perfect... Learn more...
Gibson Limited Edition Les Paul DC Carved Top Electric Guitar (with Case)
Gibson Limited Edition Les Paul DC Carved Top Electric Guitar (with Case)
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Featuring beautifully flamed maple tops, these Gibson Les Paul Standard Double Cutaways are instantly recognizable as true Gibson Les Pauls, while also immediately s... Learn more...
Gibson 2016 Flying V Pro T Electric Guitar (with Gig Bag)
Gibson 2016 Flying V Pro T Electric Guitar (with Gig Bag)
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The Gibson Flying V 2016 T is true to the original icon of heavy metal with traditional features and upgraded performance. A solid mahogany body with premium nitroce... Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!