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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "The staff at zZounds was professional and courteous from the start. They made sure I was taken care of and happy. I asked for the pictures of the guitar that they posted from the website for my files. They immediately got those to me in less that two hours! It's hard to find that kind of customer service these days! I'm very happy with the whole experience!" - customer on December 27

Discounted and Used Recording

Outfit your studio the smart way by stocking up and saving big on mics, mixers, monitors, processors and plenty more from our Recording Blowouts section!
Blowouts Available in Limited Quantities - Act Now! Details »
Full 45-day Money Back Guarantee · Super Low Blowout Prices
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Zoom R8 Multitrack SD Recorder Interface and Controller
New from $299.99 SAVE 20%
Like New $254.95 SAVE 32%
or 4 payments
of $75.00
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The Zoom R8 Multitrack SD Recorder Controller and Interface is everything you need to start recording today! Zoom takes the turbocharged design of the R24 and reduce... Learn more...
PreSonus StudioLive RM32 AI Rack-Mounted Digital Mixer, 32-Channel
New from $1,799.95 SAVE 28%
Like New $1,639.00 SAVE 34%
or 12 payments
of $150.00
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The PreSonus StudioLive RM32AI rack-mount digital mixer provides 32 inputs with recallable XMAX Class A preamps, 16 line outs, and 3 main outs (left, right, and mono... Learn more...
Mackie ProFX12 v2 USB Mixer with FX, 12-Channel
New from $279.99 SAVE 22%
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Mackie ProFXv2 Series mixers provide a comprehensive live sound solution, with models from 4- to 30-channels, covering a huge range of applications. Delivering unmat... Learn more...
Yamaha HS5 Active Studio Monitor
New from $199.99 SAVE 20%
Like New $129.95 SAVE 48%
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The Yamaha HS5 is a 2-way bass-reflex bi-amplified near field studio monitor with 5" cone woofer and 1" dome tweeter. Yamaha HS Series cabinets are designed to elimi... Learn more...
KRK VXT8 Active Studio Monitor
New from $599.00 SAVE 39%
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of $74.88
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Drawing upon the design characteristics of their Expose E8B, the VXT Series of monitors consists of 3 models -- the VXT4, VXT6, and VXT8. With a visually striking en... Learn more...
KRK R6 G3 Generation 3 Passive Studio Monitor
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Passive but Bold, the KRK R6 Generation 3 Passive Studio Monitor is the passive version of the industry-standard Generation 2 RoKit Studio Monitor Series from KRK Sy... Learn more...
Neumann TLM 67 Set Z Large-Diaphragm Microphone
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The TLM67 is a large-diaphragm condenser microphone in the classic Neumann style, with a unique dual-color design. The stylish pearl-gray of the microphone body comb... Learn more...
Mackie DL32R Wireless Digital Live Sound Mixer
New from $1,799.99 SAVE 28%
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The Mackie DL32R delivers 32-channels of powerful digital mixing that's completely controlled wirelessly from your iPad, freeing you to get in the mix like never bef... Learn more...
Focusrite ISA One Analogue Microphone Preamp
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The ISA Range from Focusrite, based on Rupert Neve's original designs for Sir George Martin's AIR Studios back in 1985, puts the renowned Heritage Sound of Focusrite... Learn more...
Audio-Technica AT2020 Studio Microphone
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Audio-Technica's stringent consistency, reliability and quality standards bring professional performance to an extremely affordable price point in home/project studi... Learn more...
Behringer SX3242FX Eurodesk 32-Channel Mixer
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The Behringer SX3242FX is designed to meet the needs of studio and live mixing applications with a comprehensive set of features & sound modification tools. The SX32... Learn more...
QSC TouchMix-8 Compact Digital Mixer
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The QSC TouchMix Series offers musicians, production professionals and live performance venues the power and capability of a large format console in a highly portabl... Learn more...
Adam A7X Powered Studio Monitor
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The predecessor to the A7X, the A7, became the most famous of all ADAM monitors in a very short time. Not only has it been reviewed over three dozen times with outst... Learn more...
Behringer X32 COMPACT Digital Mixer, 32-Channel
New from $1,799.99 SAVE 40%
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The Behringer X32 COMPACT is a 40-Input Channel, 25-Bus Digital Mixing Console with 16 Programmable MIDAS Preamps, 17 Motorized Faders, Channel LCD's, FireWire/USB A... Learn more...
Yamaha MGP32X Mixer, 32-Channel
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From the preamps, EQ and effects to the Hybrid Channel functions and iPod/iPhone connectivity -- every aspect, every feature, every sound, establishes the 32-channel... Learn more...
KRK K10S Active Subwoofer
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The KRK K10S powered subwoofer is designed to extend the low frequency portion so your mix can be properly engineered. The K10S cabinet has radically curved surfaces... Learn more...
Mackie Onyx 1640i 16-Channel Premium Analog Mixer with FireWire Interface
New from $1,139.00 SAVE 43%
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The 16-channel Mackie Onyx 1640i FireWire Recording Mixer combines the benefits of a powerful 16X16 FireWire interface with the hands-on control of premium analog fe... Learn more...
Shure Super 55 Deluxe Vocal Microphone
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The combination of updates make the Super 55 the ideal choice when looking for a dramatic - yet affordable - improvement in sound quality with an unmistakable vintag... Learn more...
Yamaha HS8S Active Studio Subwoofer
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Like New $389.95 SAVE 44%
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The Yamaha HS8S is a 8" bass-reflex powered subwoofer that delivers low frequencies down to 22Hz. The HS Series features transducers that achieve astonishingly smoot... Learn more...
Universal Audio LA-610 MkII Classic Tube Microphone Preamplifier
New from $1,599.00 SAVE 20%
Like New $1,359.00 SAVE 32%
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The LA-610 defined the affordable, ultimate vintage tone channel strip. So how can UA improve on tonal perfection in what was already a hit product? Enter the sequel... Learn more...
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 207-QKNN. Llame Gratis en Español: 800-460-7976
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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $249+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to see if your items qualify.

Note that FREE 2-Day Delivery is not guaranteed. If you absolutely must have your order by a specific date, upgrade to 1-Day Air or 2-Day Air for guaranteed delivery» Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!