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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds does it all! The customer service is friendly and knowledgable. The payment plans are unbeatable, and the delivery is always super fast. What else does a musician need?" - Customer on August 6, 2015
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Dunlop Herco Flat Guitar Thumbpicks
New from $3.49 SAVE 38%
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on orders $249.00+ details
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Dunlop Herco Flat Thumbpicks are a combination of the traditional flat pick with a thumbpick loop. Made of celluloid, these picks yield a very clear, dynamic and pow... Learn more...
Fender 351 Classic Celluloid Pick (Medium, 12 Pack)
New from $2.95
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on orders $249.00+ details
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Celluloid is the premier pick material. Celluloid picks give the traditional feel, with a smooth striking surface and a warm, round musical tone. Often called the Fe... Learn more...
HardWire CM-2 Tube Overdrive Pedal
New from $49.95 SAVE 64%
Like New $44.95 SAVE 67%
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on orders $249.00+ details
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The CM-2 is an analog overdrive pedal that features two modes: Classic and Modified. The Classic mode produces a tonally transparent and articulate overdrive perfect... Learn more...
Dunlop Ergo Pickholder
New from $1.95 SAVE 20%
Like New $1.50 SAVE 39%
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Finally, a pickholder worthy of being on your guitar. This sleek, ergonomically designed pickholder is made out of high impact plastic for years of gigging. Featurin... Learn more...
EVH Eddie Van Halen Premium Electric Guitar Strings
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Ever since Eddie Van Halen rocketed up the rock world everyone wondered...how'd he get that sound? Well, a big part comes from his fingers, and a very important part... Learn more...
World Tour Deluxe 20mm Electric Guitar Gig Bag
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World Tour Deluxe 20mm Electric Guitar Gig Bags are top-of-the-line, professional quality bags designed and built for the rigors of the road. These quality bags feat... Learn more...
DigiTech Metal Master X-Series Heavy Metal Distortion Pedal
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Head-bangers rejoice! DigiTech introduces the Metal Master Distortion pedal. This full-featured pedal delivers DigiTech's exclusive multi-distortion technology, offe... Learn more...
Dean Markley Blue Steel Electric Guitar Strings
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That's right, this is the one everyone's been talking about. It's simply amazing what a little -320 degrees liquid nitrogen can do to a guitar string. If I were you,... Learn more...
Vorson Leather Flame Guitar Strap
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The Vorson Leather Flame Guitar Strap features leather padding and is 2.5 inches wide...just right, for style and comfort. This strap also features an overlaid and s... Learn more...
Dunlop 9010TP 3 Fingerpicks and 1 Thumbpick Pack
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The Dunlop 9010TP package includes three plastic finger picks and one plastic thumb pick, giving players just what they need for fingerstyle plucking! Plastic finger... Learn more...
Epiphone DR100 Acoustic Guitar Package
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Like New $79.95 SAVE 66%
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The Epiphone DR-100 has long been our best selling acoustic guitar with the look, sound, and build quality that first time players and professionals expect to find w... Learn more...
TC Electronic PolyTune Polyphonic Clip-On Tuner
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It's no secret that clip-on tuners now equate to the most popular devices in the tuner market today. However most of them fall quite short in a number of areas -- fr... Learn more...
Planet Waves Planet Lock Polypropylene Guitar Strap
New from $12.95 SAVE 44%
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Planet Waves' patented design Planet Lock system fits virtually any guitar and stays locked in place until you release the side pin. Unlike ordinary strap lock syste... Learn more...
World Tour Electric Guitar Gig Bag
New from $19.95 SAVE 60%
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The World Tour Deluxe Electric Guitar Gig Bag is economically priced while offering protection not seen in bags at twice this price. This quality gig bag features hi... Learn more...
Martin FX 92/8 Phosphor Bronze Acoustic Guitar Strings
New from $3.95 SAVE 72%
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Martin FX 92/8 phosphor bronze acoustic guitar strings utilize an advanced thin wire core wire to increase flexibility and improve sustain without sacrificing tone, ... Learn more...
HardWire SC-2 Valve Distortion Pedal
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From classic rock crunch to modern high-gain sounds, the SC-2 allows you to switch between both, capturing the full spectrum of both today and yesterday. Saturated/C... Learn more...
Dunlop System 65 Guitar Maintenance Kit
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System 65 Guitar Maintenance Kit contains one each of every one of Dunlop's guitar care products, along with instructions, microfine fret polishing cloth, and two 10... Learn more...
TC Electronic PolyTune 2 Polyphonic Tuner Pedal
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With PolyTune 2, you get an instant clear overview, no matter what the situation. And the ambient light sensor makes sure you get just the right amount of brightness... Learn more...
DigiTech DigiVerb X-Series Digital Reverb Pedal
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The DigiVerb pedal gives you an incredible selection of reverb types to choose from. These include a Spring reverb that sounds so real that you can almost hear it ra... Learn more...
On-Stage RS7000 Amp/Monitor Stand
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Use this stand to protect your amp by getting it off the floor. A perfect choice for various stage and studio amplifier applications, the tiltback feature will rest ... Learn more...
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 201-T03W. Llame Gratis en Español: 800-460-7976
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Shop with those who respect your privacy — we do. Copyright © 1996-2015, zZounds Music, LLC. Terms of use apply.
close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to see if your items qualify.

Note that FREE 2-Day Delivery is not guaranteed. If you absolutely must have your order by a specific date, upgrade to 1-Day Air or 2-Day Air for guaranteed delivery» Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!