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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Great equipment, and great payment plans. This is my third purchase from zZounds, and as soon as this guitar is paid off, or I come into some extra money, I am going to buy another guitar from them." Customer on June 19, 2016
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Dunlop Tortex Standard Picks (72-Pack)
Dunlop Tortex Standard Picks (72-Pack)
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The picks used by top musicians worldwide. Tortex picks are carefully designed and manufactured to give the characteristic maximum memory and minimum wear that made ... Learn more...
Off The Wall Standard Guitar Wall Hanger
Off The Wall Standard Guitar Wall Hanger
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Off The Wall Guitar Hangers are heavy duty, swiveling instrument hangers featuring a cushioned coating that's Safe for All Finishes Except Freshly Applied Nitro Lacq... Learn more...
Boss BD-2 Blues Driver Overdrive and Distortion Pedal
Boss BD-2 Blues Driver Overdrive and Distortion Pedal
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The BD-2 delivers the creamy, yet crunchy sound associated with great blues guitar. Instant access to the kind of warm overdrive and emotive distortion usually reser... Learn more...
TC Electronic PolyTune 2 Mini Pedal Tuner
TC Electronic PolyTune 2 Mini Pedal Tuner
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TC Electronic's mission since 2010, when they first introduced Polytune to the world, has been to simply make tuning better, faster and more awesome. With Polytune 2... Learn more...
Dunlop Tortex Standard Picks (12-Pack)
Dunlop Tortex Standard Picks (12-Pack)
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The picks used by top musicians worldwide. Tortex picks are carefully designed and manufactured to give the characteristic maximum memory and minimum wear that made ... Learn more...
Boss NS-2 Noise Suppressor Pedal
Boss NS-2 Noise Suppressor Pedal
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The NS2 effectively eliminates noise and hum of the input signal while preserving the original sound's tonality. The natural attack and envelope are unaffected thank... Learn more...
Elixir Nanoweb Electric Guitar Strings
Elixir Nanoweb Electric Guitar Strings
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Elixir Strings with ultra thin Nanoweb coating sound great 3 to 5 times longer than ordinary strings.... Learn more...
On-Stage GS8200 Hang-It ProGrip II Guitar Stand
On-Stage GS8200 Hang-It ProGrip II Guitar Stand
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The On-Stage GS8200 ProGrip guitar stand with locking yoke combines the security and convenience of an auto-locking yoke with the ease of the Hang-It design. Simply ... Learn more...
Hosa GST-437 Traditional-Style Guitar Stand
Hosa GST-437 Traditional-Style Guitar Stand
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The Traditional-Style Guitar Stand by Hosa Technology features lightweight tubular construction and adjustable height suitable for most any electric, acoustic and ba... Learn more...
Ovation Mid-Depth Guitar Case (Model 8158)
Ovation Mid-Depth Guitar Case (Model 8158)
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Deluxe mid-depth bowl case. Will fit Deep or Mid-Depth Ovation guitar bodies.... Learn more...
Line 6 FBV Express MKII Foot Pedal Controller
Line 6 FBV Express MKII Foot Pedal Controller
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Tough enough for arena stages yet small enough to fit in your backpack, FBV Express(TM) MkII delivers a crucial collection of hands-free functionality that will keep... Learn more...
CruzTOOLS GTGTR1 GrooveTech Guitar Player Tech Kit
CruzTOOLS GTGTR1 GrooveTech Guitar Player Tech Kit
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While similar in design and content, each kit is optimized for either a guitar or bass. Both include a precision 6-in-1 screwdriver that contains two each Phillips a... Learn more...
Arcadia DL41 Acoustic Guitar Package
Arcadia DL41 Acoustic Guitar Package
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All Arcadia Acoustic Guitar Packs come with a clip-on digital tuner for fast and easy string tuning, gig bag, strap, picks, an extra set of strings, chord chart, and... Learn more...
On-Stage GS7462B A-Style Folding Guitar Stand
On-Stage GS7462B A-Style Folding Guitar Stand
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An affordably priced A-Frame guitar stand for electric or acoustic guitars. This stand features a lightweight design, black velveteen rubber and On-Stage's patented ... Learn more...
Eminence Swamp Thang Guitar Speaker (150 Watts, 12")
Eminence Swamp Thang Guitar Speaker (150 Watts, 12")
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The Eminence Swamp Thang is perfect for that time where you gotta run through a jungle. Thick dirty bite or searing smooth tone are both things this speaker excels a... Learn more...
Martin Darco Electric Guitar Strings
Martin Darco Electric Guitar Strings
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Martin Darco electric guitar strings are made with value in mind, without compromising performance or tone. These sets are specifically designed for rock and jazz. T... Learn more...
D'Addario EXL110 XL Electric Guitar Strings (Regular Light, 10-46)
D'Addario EXL110 XL Electric Guitar Strings (Regular Light, 10-46)
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D'Addario EXL110 Nickel Wound Electric Guitar strings are world-renowned as "The Player's Choice" amongst players of all genres and styles. XL's are precision wound ... Learn more...
Dunlop 427PJP John Petrucci Jazz Guitar Picks
Dunlop 427PJP John Petrucci Jazz Guitar Picks
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Designed to the prog-rock legend's own specifications, the 1.5mm John Petrucci Jazz III is made from Ultex and features a raised JP logo grip and slick polished tip.... Learn more...
Eminence Cannabis Rex Guitar Speaker (50 Watts, 12")
Eminence Cannabis Rex Guitar Speaker (50 Watts, 12")
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Everything sounds better with hemp! That's speaking about guitar sounds of course. The Eminence Cannabis Rex speaker has a cone made from hemp. Hemp itself is extrem... Learn more...
Boss RC-1 Loop Station Pedal
Boss RC-1 Loop Station Pedal
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The BOSS RC-1 is the simplest and most user-friendly Loop Station ever, and it's a ton of fun! Since the RC-20 Loop Station was first released in 2001, BOSS has led ... Learn more...
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866-zZounds (866-996-8637)
When you call, mention priority code 1ZR-9688. Llame Gratis en Español: 800-460-7976
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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $249+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!