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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Easy to do business with -- the support department has an endless knowledge of musical equipment." - Customer on May 8, 2015
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Elixir Phosphor Bronze Nanoweb Acoustic Guitar Strings
New from $13.95 SAVE 50%
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on orders $249.00+ details
In Stock
Introducing these acoustic phosphor bronze guitar strings with ultra-thin Nanoweb coating. They offer the bright tone and punch of non-coated strings and feel like t... Learn more...
HardWire TL-2 Metal Distortion Pedal
New from $49.95 SAVE 64%
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on orders $249.00+ details
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The TL-2 is an analog metal distortion pedal that produces many different metal tones with the use of the flexible three-band tone controls and Tight/Loose mode swit... Learn more...
Fender Super 250s Electric Guitar Strings
New from $3.49
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on orders $249.00+ details
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Fender Super 250's Nickel-Plated Steel (NPS) strings combine the high output and dynamic sound of steel with the smooth feel of nickel; perfect for rock and other st... Learn more...
D'Addario EXL140 XL Electric Guitar Strings (Light Top/Heavy Bottom, 10-52)
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D'Addario XL Electric Guitar strings are world-renowned as "The Player's Choice" amongst guitar players of all genres and styles. D'Addario EXL140 strings are wound ... Learn more...
TC Electronic Ditto Looper Pedal
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The TC Electronic Ditto Looper is the looper you try once and love for life. And you simply gotta try it. We've taken all that is good about loopers, trimmed away al... Learn more...
Martin Darco Electric Guitar Strings
New from $2.49 SAVE 73%
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Darco electric guitar strings are made with value in mind, without compromising performance or tone. These sets are specifically designed for rock and jazz. The nick... Learn more...
TC Electronic PolyTune 2 Polyphonic Tuner Pedal
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With PolyTune 2, you get an instant clear overview, no matter what the situation. And the ambient light sensor makes sure you get just the right amount of brightness... Learn more...
Epiphone EGCS Hardshell Case for SG-Style Guitars
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Each Epiphone case is designed to fit a specific Epiphone model while providing top-quality protection for your investment. This case fits the Epiphone SG-style guit... Learn more...
Epiphone Les Paul Acoustic-Electric Ukulele with Gig Bag
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Real Les Paul Styling in a Ukulele! Long known for it's history of making great Les Paul guitars, Epiphone expands upon that knowledge and experience with the Les Pa... Learn more...
Off The Wall Standard Guitar Wall Hanger
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Off The Wall Guitar Hangers are heavy duty, swiveling instrument hangers featuring a cushioned coating that's Safe for All Finishes Except Freshly Applied Nitro Lacq... Learn more...
Planet Waves Planet Lock Polypropylene Guitar Strap
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Planet Waves' patented design Planet Lock system fits virtually any guitar and stays locked in place until you release the side pin. Unlike ordinary strap lock syste... Learn more...
Epiphone DR100 Acoustic Guitar Package
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The Epiphone DR-100 has long been our best selling acoustic guitar with the look, sound, and build quality that first time players and professionals expect to find w... Learn more...
Dunlop 83C Trigger Acoustic Curved Guitar Capo
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Your sound shouldn't change when you put on a capo. With Dunlop, you'll come through loud, clear and in tune. The 83C is designed for acoustic guitars with a curved ... Learn more...
Vorson Leather Flame Guitar Strap
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The Vorson Leather Flame Guitar Strap features leather padding and is 2.5 inches wide...just right, for style and comfort. This strap also features an overlaid and s... Learn more...
HardWire SC-2 Valve Distortion Pedal
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From classic rock crunch to modern high-gain sounds, the SC-2 allows you to switch between both, capturing the full spectrum of both today and yesterday. Saturated/C... Learn more...
D'Addario NYXL Nickel Wound Electric Guitar Strings
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D'Addario NYXL guitar strings will bend further, sing louder, and stay in tune better than any string you've played before. Envisioned, perfected, and manufactured b... Learn more...
Svetlana Russian 12AX7 Preamp Tube
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This Russian-made 12AX7 preamp tube is brought to you by New Sensor, the company responsible for Sovtek. Svetlana offers a wide selection of tubes for both hi-end au... Learn more...
Ibanez TS9 Tube Screamer Overdrive Pedal
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There is no single stomp box more famous than the Ibanez Tube Screamer. Thanks to tubelike distortion, smooth sustain, fat tone, and acclaim by artists too numerous ... Learn more...
Silvertone SD3000 Acoustic Guitar Package
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This complete package includes the SD3000 dreadnought (full) size acoustic guitar with a natural top, mahogany stained back and sides, rosewood fingerboard and step-... Learn more...
Martin Tony Rice Signature Monel Acoustic Guitar Strings
New from $6.95 SAVE 67%
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C.F. Martin crafted these fine Monel strings to the exact specifications of legendary guitarist, Tony Rice. Made with a long lasting nickel-based alloy, these string... Learn more...
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 20L-5J3W. Llame Gratis en Español: 800-460-7976
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Shop with those who respect your privacy — we do. Copyright © 1996-2015, zZounds Music, LLC. Terms of use apply.
close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $249+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to see if your items qualify.

Note that FREE 2-Day Delivery is not guaranteed. If you absolutely must have your order by a specific date, upgrade to 1-Day Air or 2-Day Air for guaranteed delivery» Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!