We typically respond to emails within 2 hours during business hours (our hours are listed to the right).
* RequiredGet answers quickly:
By Phone:
Call Toll Free 800-zZounds (800-996-8637)
Mention priority code L16PW18 when you call.
Musicians answer the phone at zZounds.
They do not get paid commission; they get paid to help you out.
FAX:
312.276.0186
Mailing Address:
zZounds Music
8 Thornton Road
Oakland, NJ 07436
Does zZounds ship internationally?
Yes, we ship to Canada and most U.S. territories. Details
Does zZounds offer any payment plans?
Yes! The Play as you Pay plan is available on most orders of $249.00 or more. Details
Does zZounds match prices? How does it work?
We do, and it's easy. Details
What is your return policy?
We give you 30 days to return your purchase regardless of whether it has a problem or you're just not in love with it. Details
What do Blemished, B-Stock, Factory Resealed, and Warehouse Resealed mean?
These bargain-priced product condition categories are where some of the best deals are! Details
When will my order ship?
Our most popular items ship the same business day you order as long as you place a valid order before the shipping deadline. Details
Can I ship to an address other than my billing address?
Of course! We will ship your package where you want it to go. Details
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!
We'll wait on your money so you don't have to wait for your gear!
When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.


Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

A guarantee so solid, you never have to worry about price when shopping at zZounds
You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!
