Contact Us

Get answers quickly:

By Phone: Call 800.ZZOUNDS (996.8637) right now.
- Mon, Tue, Wed, Thur, Fri 8AM - 10PM (EST)
- Sat 9AM - 6PM (EST)
- Sun 1PM - 7PM (EST)
Musicians answer the phone at zZounds. They do not get paid commission; they get paid to help you out.
By Live Chat
- Mon, Tue, Wed, Thur, Fri 9AM - 9PM (EST)
- Sat, Sun Closed
Institutional Customers - Place a purchase order
Request Return Authorization
Fax: 312.276.0186
Mailing Address:
- zZounds Music
- 65 Greenwood Avenue
- Midland Park, NJ 07432

FAQ

Does zZounds ship internationally?: No, we can only ship within the 50 United States. Details
Does zZounds offer any payment plans?: Yes! The Play as you Pay plan is available on most orders of $349.00 or more. Call us today for your plan! Details
Does zZounds match prices? How does it work?: We do, and it's easy. Details
What is your return policy?: We give you 30 days to return your purchase regardless of whether it has a problem or you're just not in love with it. Details
What do Blemished, B-Stock, Factory Resealed, and Warehouse Resealed mean?: These bargain-priced product condition categories are where some of the best deals are! Details
When will my order ship?: Our most popular items ship the same business day you order as long as you place a valid order before the shipping deadline. Details
Can I ship to an address other than my billing address?: Of course! We will ship your package where you want it to go. Details
Can I have a catalog?: Of course! Click here to request one.

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