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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds has proven itself to have the overall best selection and best prices compared to other online dealers. Add to that their payment plans, 45 day Satisfaction Guarantee Warranty and Price Match Guarantee... it's a NO BRAINER!" - Customer on May 19, 2015
1 MILLION+ Happy Customers Guitar · Bass · Keyboard · Recording · Computer Audio · Live Sound · Drums · DJ · Accessories

Steinberg

From USB and FireWire audio interfaces to the hugely popular Cubase recording software, Steinberg products are at the heart of the modern digital audio workstation.
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Steinberg Cubase Pro 8 Music Production Software
New from $549.99 SAVE 21%
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of $137.50
details
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Cubase Pro 8 unites technical innovation and artistic inspiration in one awesomely powerful yet instantly accessible music production environment. Sleeker, more effi... Learn more...
Steinberg CC121 Advanced Integration Controller
New from $429.00 SAVE 21%
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of $107.25
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The CC121 is engineered specifically for the thousands of production environments using Cubase worldwide, CC121 interfaces the creativity of musicians and producers ... Learn more...
Steinberg Cubase 7.5 Music Production Software
New from $499.99 SAVE 16%
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of $125.00
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With an array of Virtual Studio Technology (VST) instruments and effects plus production tools employed by producers around the world, Steinberg Cubase 7 and Cubase ... Learn more...
Steinberg UR44 USB and iOS Audio Interface
New from $299.99 SAVE 25%
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of $75.00
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Striking the perfect balance between I/O connectivity and portability while incorporating audio technologies, the Steinberg UR44 is a flexible yet powerfully feature... Learn more...
Steinberg UR22 Recording Pack
New from $249.99 SAVE 43%
Like New $214.95 SAVE 51%
or 4 payments
of $62.50
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In Stock
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The Steinberg UR22 Recording Pack features the UR22, an MXL1022 condenser microphone, an MXL-57 shock mount and a Mogami 10 foot XLR-XLR cable.... Learn more...
Steinberg UR22 USB Audio Interface
New from $149.99 SAVE 25%
Like New $134.95 SAVE 32%
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on orders $249.00+ details
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Highlighting two industry-acclaimed D-PRE microphone preamps, class-leading 24-bit/192 kHz converters and a rock- solid metal housing, the Steinberg UR22 audio and M... Learn more...
Steinberg Key USB-eLicenser License Control Device
New from $34.99
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The USB-eLicenser (formerly "Steinberg Key") is a copy protection unit (sometimes called "dongle") which is needed to use Steinberg's software range. With the host a... Learn more...
Steinberg UR12 USB Audio Interface
New from $99.99 SAVE 16%
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The Steinberg UR12 USB interface features an extremely compact design, extraordinary build and audio quality, full iPad connectivity and the outstanding D-PRE mic pr... Learn more...
Steinberg Cubase Elements 7 Music Production Software
New from $99.99 SAVE 23%
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Check out Steinberg's Cubase Elements 7 digital audio workstation software for a great way to record and make music, without spending a lot of money.... Learn more...
Steinberg Nuendo 7 Production Software
New from $1,800.00 SAVE 10%
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of $450.00
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Nuendo 7 leads innovation in every aspect of audio-to-picture work -- be it in game audio, TV or film post-production. Functions include industry-unique features suc... Learn more...
Steinberg UR824 USB Audio Interface
New from $799.99 SAVE 20%
Like New $724.95 SAVE 27%
or 4 payments
of $200.00
details
In Stock
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Providing the perfect choice for individual musicians and producers, the rack-mountable Steinberg UR824 interface with premium D-Pre mic preamps captures the artist'... Learn more...
Steinberg UR28M USB Audio Interface
New from $399.99 SAVE 20%
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of $100.00
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The Steinberg UR28M integrates high-speed USB 2.0 connectivity and DSP mixing with the REV-X reverb and Channel Strip effects to create latency-free monitor mixes th... Learn more...
Steinberg Wavelab Elements 8 Mastering and Audio Editing Software
New from $99.99 SAVE 23%
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Steinberg's WaveLab Elements 8 delivers the essential mastering tools you need to create a professional sounding project. With over 50 features and improvements, Wav... Learn more...
Steinberg Groove Agent 4 Virtual Drum Workstation Software
New from $179.99 SAVE 25%
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on orders $249.00+ details
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Groove Agent 4 is the ultimate drum studio and virtual drumming instrument for producers and songwriters working in any modern musical style. This unique instrument ... Learn more...
Steinberg UR242 USB and iOS Audio Interface
New from $199.99 SAVE 20%
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on orders $249.00+ details
In Stock
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Be ready to record music in studio quality on your notebook or iPad with the UR242. Engineered to offer outstanding audio and build quality in its price class, the U... Learn more...
Steinberg The Grand Virtual Grand Piano (Mac and Windows)
New from $169.95 SAVE 62%
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A first-rate collection of virtual pianos makes up the third version of The Grand, consisting foremost of three recorded models based on highly acclaimed grand piano... Learn more...
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 20G-5RJM. Llame Gratis en Español: 800-460-7976
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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $249+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to see if your items qualify.

Note that FREE 2-Day Delivery is not guaranteed. If you absolutely must have your order by a specific date, upgrade to 1-Day Air or 2-Day Air for guaranteed delivery» Learn more about zZounds shipping.

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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!