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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "I've enjoyed years of great service from zZounds, my online dealer for any of my guitar and guitar related products. zZounds has proven their professionalism time and time again, and will continue to be the online dealer of choice for me." - Customer on May 16, 2015
1 MILLION+ Happy Customers Guitar · Bass · Keyboard · Recording · Computer Audio · Live Sound · Drums · DJ · Accessories

Guitar Care

Keep your guitar at peak performance with our guitar care products. We have what you need, from dehumidifiers and string lube to polish cloths and full kits. Call our Guitar Experts now for help with your purchase: 800-460-8089.
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Dunlop System 65 Guitar Maintenance Kit
New from $19.95 SAVE 52%
Play as You Pay
on orders $249.00+ details
In Stock
System 65 Guitar Maintenance Kit contains one each of every one of Dunlop's guitar care products, along with instructions, microfine fret polishing cloth, and two 10... Learn more...
Tone Finger Ease String Lubricant
New from $3.95 SAVE 15%
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on orders $249.00+ details
In Stock
Finger Ease lubricant is very popular and allows you to speed up your fingering while reducing finger soreness. Spray some on the back and/or top of your nylon, stee... Learn more...
Ernie Ball Polish Cloth
New from $2.75 SAVE 44%
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on orders $249.00+ details
In Stock
The Ernie Ball Polish Cloth measures 14-1/2-inch x 16-inch and is made of Microfiber material to reduce dust and prevent scratches.... Learn more...
GHS Fast Fret
New from $6.95 SAVE 15%
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on orders $249.00+ details
In Stock
Just glide this on with its applicator and wipe it off with the provided lint-free cloth. It keeps your strings extremely clean and allows you to play faster. It als... Learn more...
Gibson Guitar Polish Cloth
New from $3.99 SAVE 27%
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on orders $249.00+ details
In Stock
Keep your guitar looking fresh and clean with the Gibson Polish Cloth. Made from premium quality, double-happed brushed flannel, the Standard Polish Cloth will help ... Learn more...
Music Nomad F-ONE Fretboard Oil Cleaner and Conditioner
New from $7.49 SAVE 11%
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on orders $249.00+ details
Only 1 Left!
The Music Nomad F-ONE gives wood its life back. F-ONE is formulated using a complex mixture of the finest ultra refined tree and seed oils to clean, condition and pr... Learn more...
Gibson Guitar Pump Polish and Cloth Combo Pack
New from $5.99 SAVE 45%
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on orders $249.00+ details
In Stock
The combination of Gibson's Pump Polish, Peg Winder, and the Standard Polish Cloth will keep your favorite guitars, banjos and mandolins looking, feeling and playing... Learn more...
Herco Guitar Humidifier
New from $3.50 SAVE 24%
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on orders $249.00+ details
In Stock
This guitar humidifier is a clay-filled plastic container that is ideal for guitars, clarinets, violins, cellos, or any other wood instrument that needs help to prev... Learn more...
Planet Waves Humidipak Standard Refill Packet
New from $14.95 SAVE 43%
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on orders $249.00+ details
In Stock
One of the great features of the Planet Waves Humidipak is that it tells you when you need to replace the humidifier packettes by becoming firm to the touch. The Hum... Learn more...
Dunlop 5410 Micro Fret Guitar Cloth
New from $3.79 SAVE 33%
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on orders $249.00+ details
In Stock
The Dunlop 5410 Micro Fine Fret Polishing Cloth will polish your frets to remove tarnish, while gently restoring the luster to your frets. Each bag includes two clot... Learn more...
Planet Waves Humidipak Automatic Humidity Control System
New from $24.95 SAVE 39%
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on orders $249.00+ details
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The Planet Waves Humidipack Humidity Control System is the first two-way humidity control that maintains a constant 45% relative humidity level. The patented Planet ... Learn more...
Planet Waves Acoustic Guitar Humidifying System
New from $8.95 SAVE 46%
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The Planet Waves Guitar Humidifying System protects your guitars from damage even in the driest conditions.... Learn more...
Dunlop NC65 Form 65 Neck Cradle
New from $26.95 SAVE 44%
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on orders $249.00+ details
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The Maintenance Station Neck Cradle by Dunlop is a revolutionary guitar setup and repair aid that features a self-aligning cradle which rotates to provide full suppo... Learn more...
Gibson Guitar Care Kit
New from $34.99 SAVE 30%
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on orders $249.00+ details
In Stock
Free Ground Shipping Free Ground Shipping
Gibson has built a name not only with their guitars but also their fabulous instrument care products. This care kit is the perfect gift or self purchase for any play... Learn more...
Big Bends Lil Luber 1/2cc Nut Sauce Guitar Nut Groove Lubricant
New from $9.95 SAVE 20%
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on orders $249.00+ details
In Stock
Big Bends Nut Sauce is the Extreme Tuning Lubricant! Your guitar will remain in tune no matter how hard you bend your strings or yank your whammy bar. With the sauce... Learn more...
Fender Super Soft Microfiber Cloth
New from $4.95
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on orders $249.00+ details
In Stock
Free Ground Shipping Free Ground Shipping
The Fender Super Soft Microfiber Cloth's remarkable high-ratio polyester/nylon blend features microfibers approximately one twelfth the diameter of a strand of silk-... Learn more...
Martin 18AHG Guitar Humidifier
New from $11.95 SAVE 20%
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on orders $249.00+ details
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Martin humidifiers are made from the finest materials available. The tubes are extruded from the finest non-vinyl and non-allergenic resin, soft enough not to exert ... Learn more...
Gibson Guitar Pump Polish
New from $4.99 SAVE 37%
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on orders $249.00+ details
In Stock
Beautify and protect your guitar, banjo or mandolin with the World's finest Gibson Guitar pump polish. Gibson has formulated the Pump Polish to be used on all nitro ... Learn more...
Dunlop 6554 Ultimate Lemon Oil
New from $4.49 SAVE 29%
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on orders $249.00+ details
In Stock
Dunlop 6554 Ultimate Lemon Oil will remove grime and return your fretboard to its original luster quickly and easily. And once the dirt is gone, Fretboard 65 will ke... Learn more...
GHS Guitar Gloss
New from $6.95
Play as You Pay
on orders $249.00+ details
In Stock
GHS Guitar Gloss shines and protects all types of guitars. Try it once and you'll be convinced its one of the best guitar polishes on the market today. No waxy build... Learn more...
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Call our Guitar Experts now for help with your purchase: 800-460-8089.

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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 206-D17M. Llame Gratis en Español: 800-460-7976
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Shop with those who respect your privacy — we do. Copyright © 1996-2015, zZounds Music, LLC. Terms of use apply.
close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to see if your items qualify.

Note that FREE 2-Day Delivery is not guaranteed. If you absolutely must have your order by a specific date, upgrade to 1-Day Air or 2-Day Air for guaranteed delivery» Learn more about zZounds shipping.

close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!