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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Easy to do business with -- the support department has an endless knowledge of musical equipment." - Customer on May 8, 2015
1 MILLION+ Happy Customers Guitar · Bass · Keyboard · Recording · Computer Audio · Live Sound · Drums · DJ · Accessories

Gretsch

A truly classic electric guitar maker, Gretsch guitars have been used by masters like Chet Atkins and George Harrison. Gretsch drums are renowned for stellar tone.
Gretsch Electric Guitars
Gretsch G5420T Electromatic Hollowbody Electric Guitar
 
New from $799.99 In Stock
Play as you pay or 8 payments of $100
Free Ground Shipping Free Ground Shipping
Gretsch G5422TDCG Electromatic Hollowbody Electric Guitar
 
New from $949.99 In Stock
Play as you pay or 12 payments of $79.17
Free Ground Shipping Free Ground Shipping
Gretsch G6136T Falcon Electric Guitar with Bigsby (with Case)
 
New from $3,250.00 Only 1 Left!
Play as you pay or 12 payments of $270.84
Free Ground Shipping Free Ground Shipping
Gretsch G5422DC-12 Electromatic Electric Guitar (12-String)
 
New from $799.99 In Stock
Play as you pay or 8 payments of $100
Free Ground Shipping Free Ground Shipping
See All Gretsch Electric Guitars
Gretsch Basses
Gretsch G2220 Electromatic Junior Jet II Electric Bass
 
New from $299.99 Coming Soon
Play as you pay or 4 payments of $75
Free Ground Shipping Free Ground Shipping
See All Gretsch Basses
Gretsch Acoustic Guitars
Gretsch G9500 Jim Dandy Parlor Flat Top Acoustic Guitar
 
New from $169.00 In Stock
Play as you pay
Play as You Pay
on orders of $249+ details
Free Ground Shipping Free Ground Shipping
See All Gretsch Acoustic Guitars
Gretsch Acoustic-Electric Guitars
Gretsch G100CE Synchromatic Archtop Acoustic-Electric Guitar
 
New from $749.99 Only 2 Left!
Play as you pay or 8 payments of $93.75
Free Ground Shipping Free Ground Shipping
Gretsch G5022CE Rancher Jumbo Cutaway Acoustic-Electric Guitar
 
New from $489.99 Coming Soon
Play as you pay or 4 payments of $122.50
Free Ground Shipping Free Ground Shipping
Gretsch G9555 New Yorker Archtop Acoustic-Electric Guitar
 
New from $599.00 Preorder Today
Play as you pay or 4 payments of $149.75
Free Ground Shipping Free Ground Shipping
See All Gretsch Acoustic-Electric Guitars
Gretsch Lap Steel Guitars
Gretsch G5715 Lap Steel Guitar
 
New from $349.99 Only 1 Left!
Play as you pay or 4 payments of $87.50
Free Ground Shipping Free Ground Shipping
See All Gretsch Lap Steel Guitars
Gretsch Ukuleles
Gretsch G9126 Guitar-Ukulele (with Gig Bag)
 
New from $159.00 In Stock
Play as you pay
Play as You Pay
on orders of $249+ details
Free Ground Shipping Free Ground Shipping
Gretsch G9112 Biscuit Resonator Concert Ukulele (with Gig Bag)
 
New from $249.00 Only 2 Left!
Play as you pay or 4 payments of $62.25
Free Ground Shipping Free Ground Shipping
Gretsch G9121 Tenor ACE Ukulele (with Gig Bag)
 
New from $219.00 In Stock
Play as you pay
Play as You Pay
on orders of $249+ details
Free Ground Shipping Free Ground Shipping
Gretsch G9101 NYC Camp Ukulele
 
New from $127.95 In Stock
Play as you pay
Play as You Pay
on orders of $249+ details
Free Ground Shipping Free Ground Shipping
See All Gretsch Ukuleles
Gretsch Amps
Gretsch G5222 Electromatic Guitar Combo Amplifier (5 Watts)
 
New from $191.95 Only 2 Left!
Play as you pay
Play as You Pay
on orders of $249+ details
Free Ground Shipping Free Ground Shipping
See All Gretsch Amps
Gretsch Cases and Gig Bags
Gretsch G6241FT Economy Flat Top Hollowbody Electric Guitar Case
 
New from $108.95 In Stock
Play as you pay
Play as You Pay
on orders of $249+ details
Free Ground Shipping Free Ground Shipping
Gretsch G6238FT Standard Solid Body Guitar Case
 
New from $118.95 In Stock
Play as you pay
Play as You Pay
on orders of $249+ details
Free Ground Shipping Free Ground Shipping
Gretsch G2165 Padded Lap Steel Guitar Gig Bag
 
New from $27.95 In Stock
Play as you pay
Play as You Pay
on orders of $249+ details
Free Ground Shipping Free Ground Shipping
Gretsch Hollowbody Electromatic Electric Guitar Gig Bag
 
New from $70.95 In Stock
Play as you pay
Play as You Pay
on orders of $249+ details
Free Ground Shipping Free Ground Shipping
See All Gretsch Cases and Gig Bags
Gretsch Drum Sets
Gretsch CM1E826 Catalina Maple Drum Shell Kit, 6-Piece (with Free Tom)
 
New from $999.99 In Stock
Play as you pay or 8 payments of $125
Free Ground Shipping Free Ground Shipping
Gretsch GEXE825P Energy Drum Set, 5-Piece
 
New from $699.99 In Stock
Play as you pay or 8 payments of $87.50
See All Gretsch Drum Sets
Gretsch Snare Drums
Gretsch Taylor Hawkins Steel Snare Drum
 
New from $197.95 Only 2 Left!
Play as you pay
Play as You Pay
on orders of $249+ details
Free Ground Shipping Free Ground Shipping
See All Gretsch Snare Drums
Gretsch Products
Gretsch G Brand Guitar Strap
 
New from $19.95 In Stock
Play as you pay
Play as You Pay
on orders of $249+ details
Free Ground Shipping Free Ground Shipping
Gretsch G Brand Mandolin Strap
 
New from $19.95 In Stock
Play as you pay
Play as You Pay
on orders of $249+ details
Free Ground Shipping Free Ground Shipping
Gretsch Great Gretsch Sound T-Shirt
 
New from $19.95 In Stock
Play as you pay
Play as You Pay
on orders of $249+ details
Free Ground Shipping Free Ground Shipping
See All Gretsch Products
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 20F-Y2CW. Llame Gratis en Español: 800-460-7976
Lunes-Viernes de 9AM a 5PM EST
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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to see if your items qualify.

Note that FREE 2-Day Delivery is not guaranteed. If you absolutely must have your order by a specific date, upgrade to 1-Day Air or 2-Day Air for guaranteed delivery» Learn more about zZounds shipping.

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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!