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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds has allowed my musical dreams to come to fruition with their first on the scene interest-free financing options. I would have never been able to get to where I am today without them." Customer on September 27, 2016
1 MILLION+ Happy Customers Guitar · Bass · Keyboard · Recording · Computer Audio · Live Sound · Drums · DJ · Accessories

Epiphone Signature Models

Get a head start on your tone quest with a signature Epiphone guitar. Featuring handy upgrades and variations that the pros request, these guitars are ready to rock. Call our Gear Experts now for help with your purchase: 800-460-8089.
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Epiphone Joe Bonamassa Limited Edition Les Paul Electric Guitar (with Case)
Epiphone Joe Bonamassa Limited Edition Les Paul Electric Guitar (with Case)
New from $799.00 SAVE 40%
or 8 payments
of $99.88
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Modern blues legend and GRAMMY nominee Joe Bonamassa returns with his third Epiphone Signature Model, the new Epiphone Ltd. Ed. "2015" Joe Bonamassa Les Paul Standar... Learn more...
Epiphone Tom DeLonge Signature ES333 Electric Guitar
Epiphone Tom DeLonge Signature ES333 Electric Guitar
New from $549.00 SAVE 40%
or 8 payments
of $68.63
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The Epiphone Tom DeLonge Signature ES333 Semi-Hollow Electric Guitar is the signature model of Tom DeLonge of Blink 182 and Angels & Airwaves fame, making this axe t... Learn more...
Epiphone B.B. King Lucille Electric Guitar
Epiphone B.B. King Lucille Electric Guitar
New from $729.00 SAVE 40%
or 8 payments
of $91.13
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The Epiphone B.B. King Archtop Guitar brings Style and Performance to a higher level. The Humbucker Pickups will let you comp chords or play that soaring Blues solo... Learn more...
Epiphone Limited Edition Matt Heafy Les Paul Custom Electric Guitar
Epiphone Limited Edition Matt Heafy Les Paul Custom Electric Guitar
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New from $749.00 SAVE 39%
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of $93.63
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Epiphone and Trivium's Matt Heafy present the Limited Edition Matt Heafy Les Paul Custom a totally killer take on the world famous Les Paul.... Learn more...
Epiphone Slash Appetite for Destruction Les Paul Electric Guitar (with Gig Bag)
Epiphone Slash Appetite for Destruction Les Paul Electric Guitar (with Gig Bag)
(1)
New from $229.00 SAVE 40%
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Get everything in the Epiphone "AFD" Appetite for Destruction Les Paul Performance Pack except the amplifier.... Learn more...
Epiphone Limited Edition Lee Malia Les Paul Custom Artisan Electric Guitar
Epiphone Limited Edition Lee Malia Les Paul Custom Artisan Electric Guitar
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Epiphone is proud to announce the Ltd. Ed. Lee Malia Signature Les Paul Custom. Inspired by the '70s era vintage classic Les Paul Artisan, the new Lee Malia Signatur... Learn more...
Epiphone Limited Edition Matt Heafy Les Paul Custom-7 Electric Guitar, 7-String
Epiphone Limited Edition Matt Heafy Les Paul Custom-7 Electric Guitar, 7-String
(4)
New from $799.00 SAVE 40%
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Epiphone and Trivium's Matt Heafy present the Limited Edition Matt Heafy Les Paul Custom and the Limited Edition Matt Heafy Les Paul Custom-7 seven-string, two total... Learn more...
Epiphone Bjorn Gelotte Les Paul Custom Electric Guitar (with Case)
Epiphone Bjorn Gelotte Les Paul Custom Electric Guitar (with Case)
(3)
New from $799.00 SAVE 40%
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Epiphone welcomes one of the greatest metal guitarists of all time, Bjorn Gelotte of In Flames, to the Epiphone family of signature artists with the premier of the L... Learn more...
Epiphone Joe Pass Emperor-II PRO Electric Guitar
Epiphone Joe Pass Emperor-II PRO Electric Guitar
New from $699.00 SAVE 40%
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of $87.38
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The Epiphone Joe Pass Emperor-II PRO honors the "President of Bebop Guitar" and one of the most prolific and groundbreaking electric guitarists in the history of jaz... Learn more...
Epiphone Tony Iommi SG Custom Electric Guitar, Left-Handed
Epiphone Tony Iommi SG Custom Electric Guitar, Left-Handed
New from $849.00 SAVE 40%
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of $106.13
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Epiphone proudly announces the Epiphone Ltd. Ed. Tony Iommi Signature SG Custom, designed by the "Godfather of Heavy Metal" himself and featuring Gibson USA Tony Iom... Learn more...
Epiphone Wilshire Phant-O-Matic Electric Guitar with Gig Bag
Epiphone Wilshire Phant-O-Matic Electric Guitar with Gig Bag
(4)
New from $549.00 SAVE 40%
Like New $404.95 SAVE 55%
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Designed in collaboration with Frank Iero, guitarist for multi-platinum band My Chemical Romance, the Epiphone Wilshire "Phant-o-matic" combines an incredible array ... Learn more...
Epiphone Dave Navarro "Jane" Signature Acoustic-Electric Guitar
Epiphone Dave Navarro "Jane" Signature Acoustic-Electric Guitar
New from $659.00 SAVE 40%
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With his six-string skills best described as a merger between heavy metal, psychedelia, and modern rock, Dave Navarro became one of alternative rock's first true gui... Learn more...
Epiphone Limited Edition Jeff Waters Annihilation Flying V II Electric Guitar (with Gigbag)
Epiphone Limited Edition Jeff Waters Annihilation Flying V II Electric Guitar (with Gigbag)
New from $499.00 SAVE 40%
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Epiphone Jeff Waters "Annihilation-II" Flying-V Outfit: Now with ProBucker Humbuckers and KillPot switch! Longtime Epi fan and signature artist Jeff Waters is back w... Learn more...
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Questions? Our gear experts can help!
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When you call, mention priority code 1ZT-PL8D. Llame Gratis en Español: 800-460-7976
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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $59+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!