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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos zZounds I do refer zZounds, Great products, great customer service and pay as you go is awesome! It just comes out of my bank account." Customer on November 30, 2016
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6-String Acoustic Guitars

Whether you need it for world tours, your dorm room or a series of campfires, we've got the 6-string acoustic guitar that's right for you. Call our Gear Experts now for help with your purchase: 800-460-8089.
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Epiphone DR100 Acoustic Guitar
Epiphone DR100 Acoustic Guitar
New from $119.00 SAVE 39%
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of $29.75
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A nicely put together acoustic that has a select Spruce top and Mahogany body and neck, this instrument epitomizes Epiphone's focus on making affordable instruments ... Learn more...
Martin 000-15M Acoustic Guitar (with Case)
Martin 000-15M Acoustic Guitar (with Case)
New from $1,459.00 SAVE 18%
or 12 payments
of $121.59
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The Martin 00015M acoustic guitar has the long recognized the excellent tonal qualities of mahogany - bright, clear trebles and a warm mid-range. Among Martin's most... Learn more...
Martin D15M Dreadnought Acoustic Guitar (with Case)
Martin D15M Dreadnought Acoustic Guitar (with Case)
New from $1,459.00 SAVE 18%
Like New $1,029.00 SAVE 42%
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The Martin D15M acoustic guitar is the most affordable solid wood guitar of the D15 series plus it is the most visually distinctive and innovative. Martin has the lo... Learn more...
Martin D28 Dreadnought Acoustic Guitar (with Case)
Martin D28 Dreadnought Acoustic Guitar (with Case)
New from $2,629.00 SAVE 20%
Like New $2,144.00 SAVE 35%
or 12 payments
of $219.09
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The D28 has an Ebony fingerboard, solid Spruce top, solid Indian Rosewood back (2-piece) and sides, white binding, and a black and white rosette. Other features incl... Learn more...
Martin HD28 Dreadnought Acoustic Guitar (with Case)
Martin HD28 Dreadnought Acoustic Guitar (with Case)
New from $3,059.00 SAVE 21%
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The HD28 is a like a version of the D28 with a few slightly different features, such as scalloped bracing and a Zig Zag back inlay strip. Just like the D28, the HD28... Learn more...
Ibanez AW54 Artwood Acoustic Guitar
Ibanez AW54 Artwood Acoustic Guitar
(4)
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The dreadnought body shape of the Ibanez AW54OPN Artwood acoustic guitar, and solid Mahogany top offers full-bodied, well-rounded bigger-than-expected sonic response... Learn more...
Alvarez Masterworks MPA70 Parlor Acoustic Guitar (with Case)
Alvarez Masterworks MPA70 Parlor Acoustic Guitar (with Case)
(8)
New from $769.95 SAVE 32%
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The Alvarez MPA70 parlor is made from a hand selected, solid AA Sitka Spruce top, and solid, fully-cured East Indian Rosewood back and sides. Each component is made ... Learn more...
Alvarez MFA66SHB Masterworks Folk Acoustic Guitar
Alvarez MFA66SHB Masterworks Folk Acoustic Guitar
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of $100.00
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The Alvarez MFA66SHB is made from a hand selected, solid African mahogany top, and solid, fully-cured African mahogany back and sides. Each component is made of natu... Learn more...
Yamaha FG820 Folk Acoustic Guitar
Yamaha FG820 Folk Acoustic Guitar
New from $259.99 SAVE 38%
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of $43.34
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The FG has louder and stronger sound in the low- to mid-ranges, thanks to cutting-edge acoustic analysis technology developed by the Yamaha R&D Division. Yamaha's en... Learn more...
Martin OM-28 Acoustic Guitar (with Case)
Martin OM-28 Acoustic Guitar (with Case)
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of $254.92
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Carrying a distinct vintage-inspired design and updated like the D-18 a few years ago, the Martin OM-28 offers many of the features found in the pre-WWII era guitars... Learn more...
Arcadia TML36 Deluxe Parlor Acoustic Guitar
Arcadia TML36 Deluxe Parlor Acoustic Guitar
New from $119.95 SAVE 40%
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of $29.99
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Arcadia's design goal for the new TML Series Acoustics was to create exceptionally playable, "Parlor" style guitars with full range sound that would be a great choic... Learn more...
Martin 000-15M Burst Acoustic Guitar (with Case)
Martin 000-15M Burst Acoustic Guitar (with Case)
(2)
New from $1,659.00 SAVE 19%
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of $138.25
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The Martin 000-15M model continues the Martin tradition with a 000-14 fret body size, solid mahogany construction and a rich satin finish with an added burst to the ... Learn more...
Martin D42 Acoustic Guitar (with Case)
Martin D42 Acoustic Guitar (with Case)
New from $5,599.00 SAVE 21%
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With back and sides in premium solid East Indian rosewood and a Sitka spruce top, this instrument is enhanced with vintage appointments found on many Martin pre-war ... Learn more...
Alvarez ABT60 Baritone Acoustic Guitar
Alvarez ABT60 Baritone Acoustic Guitar
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In terms of value, the Alvarez ABT60 Baritone Acoustic Guitar is one of the best guitars Alvarez has ever made. Alvarez was very careful to get the construction just... Learn more...
Gretsch G9500 Jim Dandy Parlor Flat Top Acoustic Guitar
Gretsch G9500 Jim Dandy Parlor Flat Top Acoustic Guitar
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Get cracker-jack quality at a sober price with the Gretsch G9500 Jim Dandy Parlor Flat Top acoustic guitar! Faithful to the Gretsch "Rex" parlor guitars of the 1930s... Learn more...
Gibson 2016 Hummingbird Vintage Acoustic Guitar (with Case)
Gibson 2016 Hummingbird Vintage Acoustic Guitar (with Case)
(1)
New from $3,999.00 SAVE 27%
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The groundbreaking look and sound of the 1960's. Introduced in 1960 as Gibson's first square-shouldered dreadnought, the Hummingbird arrived at the dawn of an era in... Learn more...
Gibson Limited Edition 1950s J-45 Acoustic Guitar (with Case)
Gibson Limited Edition 1950s J-45 Acoustic Guitar (with Case)
New from $2,799.00 SAVE 23%
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The J-45 is one of Gibson's best-selling acoustics of all time. Nicknamed "The Workhorse" and first introduced in 1942, this popular acoustic is now the icon of its ... Learn more...
Seagull S6 Cedar Original Dreadnought Acoustic Guitar
Seagull S6 Cedar Original Dreadnought Acoustic Guitar
New from $439.00 SAVE 18%
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Winner of several awards, the Seagull S6 is perhaps the instrument that best represents the Seagull philosophy. The Seagull S6 offers entry level players the opportu... Learn more...
Martin GPC Aura GT Acoustic Guitar (with Case)
Martin GPC Aura GT Acoustic Guitar (with Case)
(2)
New from $2,299.00 SAVE 20%
Like New $1,694.00 SAVE 41%
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The Martin GPC-Aura GT comes equipped with Fishman F1 Aura Plus electronics and consists of an East Indian rosewood body with a satin finish and a polished gloss Sit... Learn more...
Martin D Jr Dreadnought Junior Acoustic Guitar (with Gig Bag)
Martin D Jr Dreadnought Junior Acoustic Guitar (with Gig Bag)
(2)
New from $609.00 SAVE 23%
Like New $469.95 SAVE 41%
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The solid wood Dreadnought Junior is fashioned for player comfort, clear powerful tone and easy action. The affordably-priced Dreadnought Junior is ideal for smaller... Learn more...
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

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It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

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We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!