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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds has all of the best products, the fastest shipping and oustanding customer service. Thank you for all your help, friends. I am a very happy and loyal zZounds customer!" - Customer on July 31, 2015

Discounted and Used Epiphone

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Epiphone Les Paul Tribute Plus Electric Guitar with Case
New from $749.00 SAVE 39%
Like New $559.95 SAVE 55%
or 8 payments
of $93.63
details
In Stock
Free Ground Shipping Free Ground Shipping
As Good As It Gets! The Epiphone Les Paul Tribute Plus electric guitar brings you the professional features of the Tribute series with the addition of a carved hard ... Learn more...
Epiphone Les Paul Custom PRO Electric Guitar
New from $569.00 SAVE 39%
Like New $419.95 SAVE 55%
or 8 payments
of $71.13
details
In Stock
Free Ground Shipping Free Ground Shipping
An Epiphone Les Paul Custom PRO that is dressed to kill. The Les Paul Custom made its debut in 1954 after the initial success of the Les Paul Goldtop. Les Paul himse... Learn more...
Epiphone Thunderbird Classic IV PRO Electric Bass
New from $499.00 SAVE 40%
Like New $379.95 SAVE 54%
or 8 payments
of $62.38
details
In Stock
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A rock classic returns with Gibson USA TB-Plus humbuckers with ceramic magnets! The Epiphone Thunderbird Classic IV PRO Electric Bass Guitar takes all the vintage mo... Learn more...
Epiphone Masterbilt DR-500MCE Acoustic-Electric Guitar
New from $599.00 SAVE 40%
Like New $424.95 SAVE 57%
or 8 payments
of $74.88
details
In Stock
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As with all Masterbilts, the DR-500MCE features a solid Sitka Spruce top, hand-scalloped Sitka Spruce braces, and mahogany kerfing along with a rosewood bridge. One ... Learn more...
Epiphone Limited Edition Les Paul Plustop PRO Electric Guitar
New from $499.00 SAVE 40%
Like New $369.95 SAVE 55%
or 8 payments
of $62.38
details
In Stock
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The Epiphone Limited Edition Les Paul Plustop Pro Electric Guitar features ProBucker Pickups with coil-tapping. Out of all of Les Paul's many achievements; inventor,... Learn more...
Epiphone Prophecy Les Paul Custom Plus EX Electric Guitar with Case
New from $699.00 SAVE 40%
Like New $514.95 SAVE 55%
or 8 payments
of $87.38
details
In Stock
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The Prophecy Les Paul Custom Plus EX Outfit brings back the axe loved by metal shredders around the world. And now, along with EMG humbuckers, the EX Outfit includes... Learn more...
Epiphone Les Paul Ultra III Electric Guitar
New from $749.00 SAVE 39%
Like New $549.95 SAVE 55%
or 8 payments
of $93.63
details
In Stock
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We all know that deep down, most guitarists are traditional. They love the classic designs and shapes dating back to 50 years ago. Well Epiphone knows the way you fe... Learn more...
Epiphone Casino Archtop Electric Guitar
New from $599.00 SAVE 30%
Like New $434.95 SAVE 56%
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of $74.88
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The Epiphone Casino Arch Top Guitar features two P-90 pickups and chrome hardware. The scale is 24.75 inches and the nut width is 1.68 inches. It has a set neck join... Learn more...
Epiphone Sheraton II Archtop Electric Guitar
New from $549.00 SAVE 44%
Like New $434.95 SAVE 56%
or 8 payments
of $68.63
details
In Stock
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The Sheraton II Archtop Guitar features 2 humbuckers, gold hardware, and a choice of 3 finishes. The scale is 24.75 in. and the nut width is 1.68 in. The neck joint ... Learn more...
Epiphone Limited Edition Gary Clark Jr Blak and Blu Casino Electric Guitar
New from $799.00 SAVE 40%
Like New $594.95 SAVE 55%
or 8 payments
of $99.88
details
In Stock
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Epiphone is proud to present the debut of GRAMMY winner Gary Clark Jr's premier signature model, the Epiphone Gary Clark Jr. "Blak & Blu" Casino, available with eith... Learn more...
Epiphone Les Paul Custom Black Beauty Electric Guitar
New from $729.00 SAVE 42%
Like New $534.95 SAVE 57%
or 8 payments
of $91.13
details
In Stock
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The classic "tuxedo" look and world famous features that has made the Les Paul Custom a hit since 1954, plus an additional 3rd humbucker, are now available in a grea... Learn more...
Epiphone Les Paul Standard Electric Guitar
New from $399.00 SAVE 40%
Like New $294.95 SAVE 55%
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on orders $499.00+
details
In Stock
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If you can handle everything about the Les Paul except the price, check this out. Engineers designed this modern classic with the arched top and fast neck of the bes... Learn more...
Epiphone Gothic Series Explorer Electric Guitar
New from $399.00 SAVE 40%
Like New $284.95 SAVE 57%
or 8 payments
on orders $499.00+
details
In Stock
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Epiphone announces the introduction of the Epiphone "Goth" Collection. Based upon Gibsons very successful "Gothic" line, the Epiphone Goth Collection features a Les ... Learn more...
Epiphone DR100 Acoustic Guitar Package
New from $129.99 SAVE 45%
Like New $79.95 SAVE 66%
Play as You Pay
on orders $249.00+ details
In Stock
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The Epiphone DR-100 has long been our best selling acoustic guitar with the look, sound, and build quality that first time players and professionals expect to find w... Learn more...
Epiphone Prophecy Les Paul Custom Plus GX Electric Guitar with Case
New from $699.00 SAVE 40%
Like New $509.95 SAVE 56%
or 8 payments
of $87.38
details
In Stock
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The Epiphone Prophecy Les Paul Custom Plus GX electric guitar is the supreme Les Paul for those who dare to break ground in speed, sound, and technique. And now, the... Learn more...
Epiphone FT-350SCE Acoustic-Electric Guitar
New from $499.95 SAVE 49%
Like New $419.95 SAVE 57%
or 8 payments
of $62.50
details
In Stock
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The Epiphone FT-350SCE acoustic/electric guitar features a fast and easy-to-use Min-ETune system that gets you in tune quickly and accurately at the touch of a butto... Learn more...
Epiphone Thunderbird Pro-IV Electric Bass
New from $499.00 SAVE 40%
Like New $364.95 SAVE 56%
or 8 payments
of $62.38
details
In Stock
Free Ground Shipping Free Ground Shipping
Epiphone brings you the Thunderbird Pro, building upon the long-term success of this expansive long running bass line. Played by countless artists, the Thunderbird B... Learn more...
Epiphone Casino Coupe Electric Guitar
New from $449.00 SAVE 39%
Like New $339.95 SAVE 54%
or 8 payments
on orders $499.00+
details
In Stock
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The Epiphone Casino Coupe is the legendary Casino reborn in an ES-339 body size. It's a racecar-sized, super slick coupe version of the legendary hollowbody that has... Learn more...
Epiphone Les Paul Custom PRO Left-Handed Electric Guitar
New from $564.00 SAVE 42%
Like New $444.95 SAVE 54%
or 8 payments
of $70.50
details
In Stock
Free Ground Shipping Free Ground Shipping
The Epiphone Les Paul Custom Pro left-handed electric guitar brings you the dressed up looks of the Les Paul Custom with additional features including Epiphone's sup... Learn more...
Epiphone Limited Edition Matt Heafy Les Paul Custom-7 Electric Guitar, 7-String
New from $799.00 SAVE 40%
Like New $589.95 SAVE 55%
or 8 payments
of $99.88
details
In Stock
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Epiphone and Trivium's Matt Heafy present the Limited Edition Matt Heafy Les Paul Custom and the Limited Edition Matt Heafy Les Paul Custom-7 seven-string, two total... Learn more...
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to see if your items qualify.

Note that FREE 2-Day Delivery is not guaranteed. If you absolutely must have your order by a specific date, upgrade to 1-Day Air or 2-Day Air for guaranteed delivery» Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. zZounds gets you your gear fast

At zZounds, you‘ll get your gear fast and, usually, with free delivery. Because we have warehouses in New Jersey, Nevada and Mississippi, nearly 95 percent of Americans reside within our two-day shipping zones. Combine this with the fact that many of our best-selling products qualify for free two-day delivery and you get expedited shipping without the additional cost.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $249+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
on most orders $29+

Just $1.99 on
smaller orders

Really heavy stuff might cost you a
little more

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!