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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Where else but zZounds are you going to get to Play As You Pay and get such a great price?" Customer on July 2, 2016

Discounted and Used Recording

Outfit your studio the smart way by stocking up and saving big on mics, mixers, monitors, processors and plenty more from our Recording Blowouts section!
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Yamaha HS8 Active Studio Monitor
Yamaha HS8 Active Studio Monitor
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New from $349.99 SAVE 29%
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The Yamaha HS8 is a 2-way bass-reflex bi-amplified near field studio monitor with 8" cone woofer and 1" dome tweeter. The HS Series features transducers that achieve... Learn more...
JBL LSR308 Powered Studio Monitor
JBL LSR308 Powered Studio Monitor
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The JBL LSR308 8" bi-amplified powered studio monitors are the first affordable studio monitors with JBL's patent-pending Image Control Waveguide, for remarkable per... Learn more...
PreSonus StudioLive 16.0.2 Digital Mixer, 16-Channel
PreSonus StudioLive 16.0.2 Digital Mixer, 16-Channel
New from $899.95 SAVE 43%
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The PreSonus StudioLive mixers changed the game, offering amazing performance and ease of use for a great price. They've packed the same audio quality, performance, ... Learn more...
KRK RP8G3 Rokit 8 Generation 3 Powered Studio Monitor
KRK RP8G3 Rokit 8 Generation 3 Powered Studio Monitor
New from $249.50 SAVE 40%
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A wide frequency range, ultra-low distortion at any level and supreme reference audio separates the KRK Rokit 8 Generation 3 Powered Studio Monitor from all the othe... Learn more...
KRK RP5G3 Rokit 5 Generation 3 Powered Studio Monitor
KRK RP5G3 Rokit 5 Generation 3 Powered Studio Monitor
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For a quarter of a century KRK has been the professional's choice for mixing and mastering hit records around the globe. And KRK's ROKIT studio monitors have been th... Learn more...
Shure SM58 Dynamic Handheld Microphone
Shure SM58 Dynamic Handheld Microphone
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Consistently the first choice of performers around the globe, the SM58 vocal microphone is a genuine world standard and a true audio legend. The Shure SM58 is a unid... Learn more...
Mackie ProFX12 v2 USB Mixer with FX, 12-Channel
Mackie ProFX12 v2 USB Mixer with FX, 12-Channel
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New from $249.99 SAVE 24%
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The Mackie ProFX12 v2 provides a comprehensive live sound solution with 12 channels. Delivering unmatched sound quality, ProFXv2 features all-new Mackie Vita preamps... Learn more...
PreSonus StudioLive 32.4.2AI Digital Mixer with FireWire Interface
PreSonus StudioLive 32.4.2AI Digital Mixer with FireWire Interface
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The PreSonus StudioLive 32.4.2AI is a great-sounding 32-channel digital mixer thats easy to use and compact, yet delivers extensive signal processing on every channe... Learn more...
QSC TouchMix-16 Compact Digital Mixer
QSC TouchMix-16 Compact Digital Mixer
New from $1,299.99 SAVE 20%
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The QSC TouchMix-16 digital mixer offers musicians, production professionals and live performance venues the power and capability of a large-format console in a high... Learn more...
Zoom Q8 Handy Video Recorder
Zoom Q8 Handy Video Recorder
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The Zoom Q8 marries high-definition video with high-resolution audio, making it the perfect camera for music and video creators everywhere. Its 160 degree wide-angle... Learn more...
Shure SM7B Dynamic Cardioid Studio Vocal Microphone
Shure SM7B Dynamic Cardioid Studio Vocal Microphone
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The SM7B dynamic microphone has a smooth, flat, wide-range frequency response appropriate for music and speech in all professional audio applications. It features ex... Learn more...
Behringer X18 XAIR Digital Mixer
Behringer X18 XAIR Digital Mixer
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The X18 is a powerhouse 18 input/12 bus digital mixer that also serves as the launch pad for your favorite computer tablet -- including iPad and Android tablets. It ... Learn more...
KRK RP6G3 Rokit 6 Generation 3 Powered Studio Monitor
KRK RP6G3 Rokit 6 Generation 3 Powered Studio Monitor
New from $199.50 SAVE 40%
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For a quarter of a century KRK has been the professional's choice for mixing and mastering hit records around the globe. And KRK's ROKIT studio monitors have been th... Learn more...
Yamaha HS7 Active Studio Monitor
Yamaha HS7 Active Studio Monitor
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New from $299.99 SAVE 24%
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The Yamaha HS7 is a 2-way bass-reflex bi-amplified near field studio monitor with 6.5" cone woofer and 1" dome tweeter. HS Series cabinets are designed to eliminate ... Learn more...
KRK Rokit 10-3 G3 Generation 3 Powered Studio Monitor
KRK Rokit 10-3 G3 Generation 3 Powered Studio Monitor
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New from $499.00
Like New $349.95
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KRK's ROKIT 10-3 G3 (Generation 3) powered studio monitor offers professional performance and accuracy for recording, mixing, mastering and playback. The system cons... Learn more...
Soundcraft Si Impact Digital Mixer, 32-Channel
Soundcraft Si Impact Digital Mixer, 32-Channel
New from $2,299.00 SAVE 34%
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The Soundcraft Si Impact is a 40-input digital mixing console with a 32-in/32-out USB digital interface and iPad control. Designed to be as simple as an analog mixer... Learn more...
PreSonus StudioLive 24.4.2AI Digital Mixer, 24-Channel
PreSonus StudioLive 24.4.2AI Digital Mixer, 24-Channel
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New from $1,899.95 SAVE 52%
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The PreSonus StudioLive 24.4.2AI introduces a paradigm for digital mixing and recording solutions.... Learn more...
KRK R6 G3 Generation 3 Passive Studio Monitor
KRK R6 G3 Generation 3 Passive Studio Monitor
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Passive but Bold, the KRK R6 Generation 3 Passive Studio Monitor is the passive version of the industry-standard Generation 2 RoKit Studio Monitor Series from KRK Sy... Learn more...
Rode NT1-A Studio Condenser Microphone
Rode NT1-A Studio Condenser Microphone
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The RODE NT1-A has become an industry standard; delivering the warmth, extended dynamic range, clarity and high SPL capability usually only featured by some of the m... Learn more...
Mackie ProFX16 v2 USB Mixer with FX, 16-Channel
Mackie ProFX16 v2 USB Mixer with FX, 16-Channel
New from $449.99 SAVE 21%
Like New $359.95 SAVE 36%
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The Mackie ProFX16 v2 provides a comprehensive live sound solution with 16 channels. Delivering unmatched sound quality, ProFXv2 features all-new Mackie Vita preamps... Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches most locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 866-zZounds (866-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 866-zZounds (866-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 866-zZounds (866-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!