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When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds has treated me well for years. If they have the product I want, and the price is reasonably close to other retailers, they get my business." - Customer on August 25, 2018
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Ibanez LGB30 George Benson Electric Guitar
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For over 30 years the relationship between George Benson and Ibanez has resulted in some truly elite hollow body guitars. Now, as the first Signature Model of the ne... Learn more...
Gibson 2017 SG Standard Traditional Electric Guitar (with Case)
New from $1,459.99 SAVE 43%
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Raising the Standards. When the double-cutaway Gibson SG was unveiled as the (temporary) replacement for the original single-cutaway Les Paul in 1961 it quickly prov... Learn more...
Fender American Special Telecaster Electric Guitar (with Rosewood Fretboard and Gig Bag)
(4)
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The American Special Telecaster puts US-made Fender quality into the hands of players at any level. For the guitarist who wants a combination of timeless Fender styl... Learn more...
Gibson Limited Edition Vintage Copper Firebird Non-Reverse Electric Guitar (with Gig Bag)
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The Classic design of the Firebird Non-Reverse guitar with its timeless appeal is now available for today's guitarists. Featuring a vintage feel with simple controls... Learn more...
Fender '68 Custom Twin Reverb Guitar Combo Amplifier
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The Fender '68 Custom Twin Reverb Amp pays tribute to the classic look, sound and performance of Fender's late-'60s "silver- face" amps. In a special twist, both cha... Learn more...
Fender American Elite Stratocaster HSS Shawbucker Electric Guitar (with Case)
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Mixing modern sound and a plethora of innovative features with traditional visual style, the American Elite Stratocaster HSS Shawbucker doesn't just push the envelop... Learn more...
Dean Stealth Floyd FM Electric Guitar (with Case)
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With a classic Dean body shape, distinct finish and Seymour Duncan Dimebucker and USA DMT DimeTime humbuckers, the Stealth Floyd DS guitar is a truly unique axe.... Learn more...
Boss MS-3 Multi-Effects Pedal Switcher
Boss MS-3 Multi-Effects Pedal Switcher
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The Boss MS-3 Multi Effects Switcher is a new-concept pedalboard solution that maximizes your creative options by combining a world-class multi-effects engine and mu... Learn more...
Ernie Ball Paradigm Slinky Electric Guitar Strings
Ernie Ball Paradigm Slinky Electric Guitar Strings
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Ernie Ball Paradigm Slinky Electric Guitar Strings. The Paradigm strings feature superior break-resistance and unparalleled durability while delivering iconic electr... Learn more...
DOD Rubberneck Analog Delay Pedal
DOD Rubberneck Analog Delay Pedal
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The DOD Rubberneck Analog Delay has double the features with the cool double-wide chassis. The Rubberneck boasts over a second of warm and musical 100% analog repeat... Learn more...
Gibson 2017 Firebird Studio T Electric Guitar (with Gig Bag)
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This hard-working rendition of Gibson's original Firebird focuses on what matters most to the working guitarist: tone and playability. It is light, nimble, fast and ... Learn more...
Line 6 Firehawk 1500 Guitar Stereo Combo Amplifier
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Featuring award-winning tone, advanced editing control, and unmatched volume flexibility on stage, the Line 6 Firehawk 1500 is a 1500W/132dB SPL 6-speaker stage amp ... Learn more...
Fender Jim Root Telecaster Electric Guitar (with Case)
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Plenty of modern features for big sounds. The Jim Root Telecaster (designed for the Slipknot/Stone Sour guitarist) will go to 11! Special features include a mahogany... Learn more...
Gibson Custom Shop Les Paul Standard Electric Guitar (with Case)
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The 2017 Gibson Custom Shop Les Paul has it all! It’s vintage construction and premium wood selection makes this instrument look, feel and sound like a true vintag... Learn more...
Quilter Steelaire Guitar Combo Amplifier (200 Watts, 1x15")
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The Quilter Steelaire Combo provides maximum portability with a slimline cabinet housing a front loaded 15" neodymium speaker. 200 clean watts and a rich feature set... Learn more...
EVH Eddie Van Halen 5150 III Guitar Amplifier Head
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The EVH 5150 III is the brainchild of Rock and Roll hall of fame inductee Edward Van Halen and the legendary tone masters of Fender. Combining all the features, qual... Learn more...
Boss MT-2 Metal Zone Distortion Pedal
Boss MT-2 Metal Zone Distortion Pedal
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Equipped with a dual gain circuit, the MT2 provides super-long sustain and heavy mids and lows like a stack of overdriven amps. With 3-band EQ, a wide range of disto... Learn more...
World Tour Deluxe 20mm Acoustic Guitar Gig Bag
World Tour Deluxe 20mm Acoustic Guitar Gig Bag
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World Tour Deluxe 20mm Acoustic Guitar Gig Bags are perfect for transporting your precious Acoustic guitars from show to show. These high quality bags are top-of-the... Learn more...
Cordoba GK Studio Negra Classical Acoustic-Electric Guitar
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Based off its sister model, the GK Studio, the Cordoba GK Studio Negra features Indian rosewood back and sides to bring out an even bassier and robust tone to comple... Learn more...
Epiphone AJ-45ME Masterbilt Acoustic-Electric Guitar
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Epiphone continues its historic Masterbilt series with the Epiphone Masterbilt 2015 AJ-45ME Acoustic/Electric. The legendary J-45 round shoulder dreadnought has been... Learn more...
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With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

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2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

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3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

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Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!