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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds has proven over the 5 years I've been doing business with them, to be genuinely concerned about my needs, my concerns, and helping me meet my needs and the needs of my band." - Customer on February 11
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Audio-Technica AT-LP120XUSB Direct-Drive Turntable
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A DC servo direct-drive motor, dynamic anti-skate control, selectable phono preamplifier and USB capabilities make the AT-LP120XUSB one powerful turntable. Learn more...
Reloop RP-8000 MK2 Direct-Drive High-Torque Turntable
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A high-performance, pro turntable, the direct-drive Reloop RP-8000 MK2 features Platter Play, tight integration with Serato DJ Pro, and streamlined controls. Learn more...
Pioneer PLX-500 Direct-Drive Turntable with USB
Pioneer PLX-500 Direct-Drive Turntable with USB
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The little brother to Pioneer's PLX-1000 DJ turntable, the Pioneer PLX-500 brings hi-fi quality vinyl audio to your sound system, and can be used to DJ also. Learn more...
Stanton T.92 M2 USB Direct-Drive Turntable with 300 Cartridge
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Great for enjoying your records or transferring them to your computer, the T.92 M2 USB turntable includes a Stanton 300 cartridge and Deckadance software. Learn more...
Audio-Technica AT-LP5 Direct-Drive Turntable
Audio-Technica AT-LP5 Direct-Drive Turntable
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Great for spinning vinyl at home, the Audio-Technica AT-LP5 turntable features an AT95Ex stereo cartridge and a J-shape tonearm for excellent sound quality. Learn more...
Audio-Technica AT-LP1240-USB XP Direct-Drive Turntable
Audio-Technica AT-LP1240-USB XP Direct-Drive Turntable
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Listen to your vinyl records or convert them to digital files easily with the Audio-Technica AT-LP1240-USB XP -- a DJ-friendly, high-performance turntable. Learn more...
Audio-Technica AT-LP1240-USB Direct-Drive DJ Turntable
Audio-Technica AT-LP1240-USB Direct-Drive DJ Turntable
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Built for professional DJs, this Audio-Technica turntable has a powerful, stable motor -- plus a USB output for converting your vinyl to digital audio files. Learn more...
Audio-Technica AT-LP60-USB Belt-Drive Turntable with USB
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The AT-LP60-USB turntable has RCA outputs with a built-in phono preamp, so you can plug in your powered speakers directly -- or convert LPs to MP3s over USB. Learn more...
Reloop TURN3 Belt-Drive USB Turntable
Reloop TURN3 Belt-Drive USB Turntable
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Get a versatile, great-sounding, and USB-compatible record player with the Reloop TURN3 belt-drive turntable. Includes Ortofon 2M Red cartridge pre-mounted. Learn more...
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

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2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

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3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

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close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!

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