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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "I’ve purchased many guitar through zZounds using their payment plans. Hands down the best!" - Customer on December 3, 2018
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PreSonus Studio One Recording Package
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New from $299.95 SAVE 31%
Like New $264.95 SAVE 39%
or 8 payments
of $37.50
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This bundle gives you an AudioBox iTwo, Eris monitors, Studio One Artist DAW, a condenser mic, and more. Just add a computer, XLR and two speaker cables!... Learn more...
Spectrasonics Omnisphere 2.5 Software Synthesizer
Spectrasonics Omnisphere 2.5 Software Synthesizer
New from $479.00
or 8 payments
of $59.88
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THE must-have software synth. Import any audio source, or choose from hundreds of waveforms and thousands of presets -- and even control via hardware synths.... Learn more...
Avid Pro Tools 2018 Music Production Software (Perpetual License) with 1 Year of Upgrades
New from $599.00
or 12 payments
of $49.92
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The industry-standard DAW! Own the full boxed version of Pro Tools 2018 in perpetuity -- plus a year of free Avid upgrades, with access to bonus plug-ins.... Learn more...
PreSonus Studio One Pro 4.0 Recording Software
PreSonus Studio One Pro 4.0 Recording Software
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With tools like the Chord Track, Harmonic Editing, Sample One XT live sampler, AAF import, Melodyne and more, Studio One Pro is what a modern DAW should be.... Learn more...
Image Line FL Studio 20 Signature Bundle Software
Image Line FL Studio 20 Signature Bundle Software
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of $37.38
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Need a serious DAW? The FL Studio 20 Signature bundle is loaded with instruments, loops, effects, and advanced audio editing, including pitch and time shift.... Learn more...
Ableton Live Suite 10 Music Production Software
New from $799.00
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of $66.59
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Go big! Step up to this Suite edition of Ableton Live 10 to get 5000+ sounds, 70+ GB of loops & samples, 57 audio & MIDI effects and 10 software instruments.... Learn more...
Yamaha PSR-E363 Portable Keyboard
Yamaha PSR-E363 Portable Keyboard
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With over 500 voices, built-in USB, and the Yamaha Education Suite included, the PSR-E363 is a great way to get started with keyboard and/or home recording.... Learn more...
Spectrasonics Keyscape Keyboard Instrument Plug-In Software
Spectrasonics Keyscape Keyboard Instrument Plug-In Software
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From the makers of Omnisphere comes Keyscape, a software instrument loaded with 77 GB of meticulously multi-sampled pianos, organs and collector keyboards.... Learn more...
Propellerhead Reason 10 Music Production Software
Propellerhead Reason 10 Music Production Software
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Need a good Reason to switch DAWs? With 6 new instruments, VST support, powerful MIDI/audio recording and a mixer modeled on an SSL console, Reason 10 is it!... Learn more...
Native Instruments Komplete 12 Ultimate CE Upgrade (v8 thru v12)
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Already own Komplete Ultimate? Round out your collection with this upgrade to the Komplete Ultimate 12 Collector's Edition, including the Symphony Series.... Learn more...
Native Instruments Komplete 12 Software Suite
(1)
New from $599.00
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Get your creative juices flowing with over 50 of NI's best software instruments and effects -- including Kontakt 6, TRK-01, Massive, Absynth, and tons more.... Learn more...
Image Line FL Studio 20 Producer Edition Software
Image Line FL Studio 20 Producer Edition Software
New from $199.00 SAVE 26%
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Need powerful software for production? FL Studio 20 Producer Edition is a slick DAW with multi-track recording and a suite of instruments, loops and effects.... Learn more...
iZotope Music Production Suite 2 Software
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Harness the mix-enhancing power of Nectar vocal processing, RX audio repair, Melodyne pitch adjustment, and more with iZotope Music Production Suite 2.... Learn more...
Ableton Live 10 Standard Music Production Software
Ableton Live 10 Standard Music Production Software
New from $499.00
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Nonlinear improvisation to tight arrangements, make music your way with Ableton Live! This do-everything DAW comes loaded with 10 GB of sounds, loops and FX.... Learn more...
Native Instruments Komplete 12 Ultimate Software
New from $1,199.00
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Let inspiration strike with Komplete 12 Ultimate. This giant 460+ GB collection gives you 100+ software instruments and effects, and more than 45,000 sounds.... Learn more...
Steinberg Cubase Pro 10 Music Production Software
Steinberg Cubase Pro 10 Music Production Software
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Loaded with tools like VariAudio 3, Audio Alignment, MixConsole Snapshots and the Distroyer processor, Steinberg's Cubase Pro 10 is powerhouse DAW software!... Learn more...
PreSonus AudioBox iTwo Studio Bundle Recording Package
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Get everything you need to start recording: a 2-channel PreSonus interface, condenser mic, headphones, cables and software. Just add your Mac, PC or iPad!... Learn more...
Numark NDX500 USB/CD Media Player and Software Controller
Numark NDX500 USB/CD Media Player and Software Controller
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New from $249.00 SAVE 44%
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Spin and scratch tracks from CDs or USB thumb drives -- or control DJ software on your computer via USB MIDI -- with one (or two) or these Numark CD decks.... Learn more...
SoundSwitch DMX Controller and Software for Serato
SoundSwitch DMX Controller and Software for Serato
New from $399.00 SAVE 40%
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Unlock the potential of your lighting setup with SoundSwitch's DMX controller/software pack. Integrates with Serato for intricate, music-synced light shows.... Learn more...
Native Instruments Komplete 12: Upgrade from Select to Standard Software
Native Instruments Komplete 12: Upgrade from Select to Standard Software
(1)
New from $399.00
or 8 payments
of $49.88
details
In Stock
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Komplete Select 12 is just the beginning. Upgrade to Komplete 12 Standard to get more of NI's best virtual instruments, effects, and sounds -- over 170 GB!... Learn more...
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!