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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "The Play as you Pay offer was very straightforward and did not try and hide anything from me, the smaller payments were much easier on my budget, and the guitar was in great shape!" - Customer on February 4, 2018
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Martin D16GT Dreadnought Acoustic Guitar (with Case)
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Featuring solid woods throughout, the D16GT is a superb dreadnought acoustic at an affordable price. With details like herringbone inlays, 2-piece back construction,... Learn more...
Martin DX1RAE X Series Dreadnought Acoustic-Electric Guitar
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The Martin DX1KAE is a D-14 style guitar with attractive looks, playability and a solid top at a great price! The DX1KAE features professional grade Fishman Sonitone... Learn more...
Martin SP Lifespan Phosphor Bronze Acoustic Guitar Strings
Martin SP Lifespan Phosphor Bronze Acoustic Guitar Strings
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The Martin SP Lifespan acoustic guitar strings are treated with Cleartone proprietary technology to bring you the longest possible string life without sacrificing to... Learn more...
Martin OMJM John Mayer Special Edition Acoustic-Electric Guitar (with Case)
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Like its predecessor, the OMJM John Mayer Special Edition features a top of Engelmann spruce and back and sides of East Indian rosewood for warm, rich tone. Scallope... Learn more...
Martin D-35E Retro Acoustic-Electric Guitar (with Case)
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With electronic imaging contributed from a 1967 vintage D-35 "donor" guitar, the D-35E Retro's resulting acoustic as well as amplified tone is projective, balanced a... Learn more...
Martin 000-17 Acoustic Guitar (with Case)
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The Martin 000-17 Acoustic Guitar has a satin black smoke finish offset with grained ivoroid binding and pickguard show off the understated beauty of this guitar. It... Learn more...
Martin D-21 Limited Edition Dreadnought Acoustic Guitar (with Case)
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This Martin D-21 Dreadnought Acoustic Guitar is a Limited Edition model with only 300 guitars in production. The D-21 Special is rich with East Indian Rosewood which... Learn more...
Martin OME Cherry FSC Acoustic-Electric Guitar (with Case)
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Crafted entirely from FSC-certified woods, including a Sitka spruce top, cherry back and sides, a mahogany high performance neck, ebony fingerboard and bridge, and a... Learn more...
Martin 2018 M-36 Redesign Acoustic Guitar (with Case)
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The Martin M-36 features East Indian rosewood back & sides, Sitka top with aging toner, forward shifted scalloped bracing, chrome enclosed tuners, old style headstoc... Learn more...
Martin 00-28 Grand Concert Acoustic Guitar (with Case)
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A 14-fret Grand Concert sized guitar that packs a big sound. The 00-28 features a Sitka spruce top, East Indian rosewood back and sides, dovetail neck joint, a modif... Learn more...
Martin 000-15M Burst Acoustic Guitar (with Case)
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The Martin 000-15M model continues the Martin tradition with a 000-14 fret body size, solid mahogany construction and a rich satin finish with an added burst to the ... Learn more...
Martin CEO7 Sloped Shoulder 00 14-Fret Acoustic Guitar (with Case)
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CEO-7: Inspired by Martin's successful "Golden Era" 00 models that sparked guitar manufacturers to introduce their own models made popular by this body style, the CE... Learn more...
Martin Darco Electric Guitar Strings
Martin Darco Electric Guitar Strings
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Martin Darco electric guitar strings are made with value in mind, without compromising performance or tone. These sets are specifically designed for rock and jazz. T... Learn more...
Martin 00-15M Acoustic Guitar (with Case)
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The 00-15M model continues the Martin tradition with a 00-14 fret body size, solid mahogany construction and a rich satin finish. Satisfy your desire with an afforda... Learn more...
Martin 015 12-Fret Custom Shop Acoustic Guitar (with Case)
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This Martin 015 12-Fret Custom Shop Acoustic Guitar is a nod to the late 1800s Martins and early 1900s.... Learn more...
Martin OMCPA4 Performing Artist Series Acoustic-Electric Guitar (with Case)
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Play the Martin OMCPA4 Performing Artist Series acoustic-electric and you'll experience the unique combination of legendary Martin tone and revolutionary onboard int... Learn more...
Martin 80/20 Bronze Acoustic Guitar Strings
Martin 80/20 Bronze Acoustic Guitar Strings
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Martin Strings are high-quality strings for daily use. Core and wrap wires must meet strict requirements in order to make the grade. Martin Strings are wound to prec... Learn more...
Martin Marquis 80/20 Bronze Acoustic Guitar Strings
Martin Marquis 80/20 Bronze Acoustic Guitar Strings
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Martin Marquis Strings are specifically designed to give you excellent tone, clarity, and response. The Marquis silk-wrapped ball end helps reduce wear on the bridge... Learn more...
Martin DC-15ME Dreadnought Acoustic-Electric Guitar (with Case)
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With an all mahogany body, the DC-15ME produces a warm, rich, full tone. This Dreadnought acoustic-electric cutaway model is complete with an East Indian rosewood fi... Learn more...
Martin LXBlack Little Martin Acoustic Guitar (with Gig Bag)
Martin LXBlack Little Martin Acoustic Guitar (with Gig Bag)
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Martin is proud to introduce the Little Martin. Like its predecessors, this addition to the Martin line is built with the same Martin quality craftsmanship, with an ... Learn more...
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844-zZounds (844-996-8637)
When you call, mention priority code 20X-V9V5. Llame Gratis en Español: 844-432-7449
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

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no minimum

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as You Pay installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as You Pay plans.

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2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 844-zZounds (844-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 844-zZounds (844-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 844-zZounds (844-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!