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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Factory Resealed

Like new, this product was purchase directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "I can't say enough good about this company. I have bought several items from them. Some of it outright, some on the payment plans. The terms are cool, but the people are what really separates this company from others. They know my name when I call and treat me like a friend." - Customer on April 16, 2018
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Epiphone Casino Archtop Electric Guitar
New from $649.00 SAVE 40%
Like New $551.95 SAVE 48%
or 12 payments
of $54.09
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The Epiphone Casino Arch Top Guitar features two P-90 pickups and chrome hardware. The scale is 24.75 inches and the nut width is 1.68 inches. It has a set neck join... Learn more...
Epiphone Bjorn Gelotte Les Paul Custom Electric Guitar (with Case)
(5)
New from $899.00 SAVE 40%
or 12 payments
of $74.92
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Epiphone welcomes one of the greatest metal guitarists of all time, Bjorn Gelotte of In Flames, to the Epiphone family of signature artists with the premier of the L... Learn more...
Epiphone Limited Edition Les Paul Custom PRO 100th Anniversary Electric Guitar (with Case)
New from $799.00 SAVE 40%
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of $66.59
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Celebrating the 100th birthday of Les Paul: With 24K Gold Plated Hardware, ProBucker pickups with Coil Splitting, and more!... Learn more...
Epiphone Thunderbird IV Hardshell Bass Guitar Case
Epiphone Thunderbird IV Hardshell Bass Guitar Case
New from $129.00 SAVE 40%
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of $32.25
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Each Epiphone case is designed to fit a specific Epiphone model while providing top-quality protection for your investment. This case fits Epiphone Thunderbird-shape... Learn more...
Epiphone Slash Appetite for Destruction Les Paul Performance Pack
Epiphone Slash Appetite for Destruction Les Paul Performance Pack
(5)
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of $43.63
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Do you have an Appetite for Destruction? This signature pack has quality and features never before seen in a pack! Endorsed and promoted by Slash himself, this pack ... Learn more...
Epiphone Sheraton-II PRO Electric Guitar
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The Epiphone Sheraton-II PRO honors Epiphone's most influential "thin-line" semi-hollowbody electric archtop now with a Wine Red finish plus critically acclaimed Pro... Learn more...
Epiphone Limited Edition Riviera Custom P93 Electric Guitar
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The Epiphone Riviera Custom P93 is modeled after one of Epiphone's most enduring classics, the Riviera.... Learn more...
Epiphone Les Paul Special VE Electric Guitar
Epiphone Les Paul Special VE Electric Guitar
(5)
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Epiphone introduces the Les Paul Special VE (Vintage Edition) electric guitar featuring the classic Les Paul profile with a lightweight Poplar body.... Learn more...
Epiphone Gothic Series Les Paul Electric Guitar
Epiphone Gothic Series Les Paul Electric Guitar
New from $399.00 SAVE 40%
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Epiphone announces the introduction of the Epiphone "Goth" Collection. Based upon Gibson's very successful "Gothic" line, the Epiphone Goth Collection features a Les... Learn more...
Epiphone ES-339 PRO Electric Guitar
Epiphone ES-339 PRO Electric Guitar
New from $499.00 SAVE 40%
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Epiphone introduces the much anticipated ES-339 -- an instrument with its roots planted firmly in the classic era that helped define the Epiphone and Gibson Kalamazo... Learn more...
Epiphone Limited Edition Union Jack Sheraton Electric Guitar (with Case)
(6)
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Epiphone celebrates the 50th anniversary of the British Invasion honoring Epiphone's long association with the royalty of British Rock and Roll with the Limited Edit... Learn more...
Epiphone Limited Edition Les Paul Standard Electric Guitar
Epiphone Limited Edition Les Paul Standard Electric Guitar
New from $469.00 SAVE 40%
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of $58.63
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The Les Paul Standard remains one of the most sought after guitars in the world 50 years since its first issue. Now, Epiphone's Les Paul Standard brings you the clas... Learn more...
Epiphone PR-4E Acoustic-Electric Guitar Player Package
Epiphone PR-4E Acoustic-Electric Guitar Player Package
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Epiphone introduces their first-ever acoustic-electric player package featuring everything you need to get started. At the heart of this all-in-one package is the PR... Learn more...
Epiphone AJ210CE Acoustic-Electric Guitar (with Case)
Epiphone AJ210CE Acoustic-Electric Guitar (with Case)
(4)
New from $299.00 SAVE 40%
Like New $254.95 SAVE 48%
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The Epiphone AJ210CE Acoustic-Electric Guitar is a superb professional dreadnaught guitar featuring a Select Spruce top with classic cutaway, state of the art Shadow... Learn more...
Epiphone EJUMBO Hardshell Case
Epiphone EJUMBO Hardshell Case
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Each Epiphone case is designed to fit a specific Epiphone model while providing top-quality protection for your investment. This vinyl/tolex case fits the Epiphone J... Learn more...
Epiphone Embassy Pro Electric Bass
Epiphone Embassy Pro Electric Bass
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Epiphone presents the Embassy Pro Bass, inspired by the rare 60s classic and commemorating the 60th anniversary of Epiphone joining the Gibson Family of Instruments.... Learn more...
Epiphone Les Paul Ultra III Electric Guitar
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We all know that deep down, most guitarists are traditional. They love the classic designs and shapes dating back to 50 years ago. Well Epiphone knows the way you fe... Learn more...
Epiphone Korina Explorer Electric Bass
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Epiphone proudly presents the new Ltd. Ed. Korina Explorer Bass, a modern remake of one of the most legendary instruments in rock featuring a solid Korina Body, Epip... Learn more...
Epiphone Thunderbird Vintage Pro Electric Bass
(1)
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The Epiphone Thunderbird Vintage PRO Bass is an incredibly accurate reproduction of the classic electric bass first introduced in 1963 that has since powered dozens ... Learn more...
Epiphone EDREAD Acoustic Hardshell Case for AJ, Dreadnought, and EJ160 Series Guitars
Epiphone EDREAD Acoustic Hardshell Case for AJ, Dreadnought, and EJ160 Series Guitars
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This Epiphone guitar case was designed specifically to fit the Epiphone John Lennon EJ160E Acoustic Guitar, the Dove, and other dreadnought instruments. It provides ... Learn more...
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844-zZounds (844-996-8637)
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 844-zZounds (844-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 844-zZounds (844-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
We don't collect sales tax. Bonus!
Only NJ residents pay tax during checkout.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 844-zZounds (844-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!