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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds always delivers. I've done and completed at least 5 installment plans and have gotten the gear that I never thought that I would own." - Customer on November 14, 2018
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Epiphone Limited Edition Tommy Thayer "White Lightning" Explorer Electric Guitar (with Case)
New from $759.00 SAVE 46%
or 12 payments
of $63.25
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Epiphone presents the Limited Edition Tommy Thayer "White Lightning" Explorer Electric Guitar, the third signature model designed with legend Tommy "Spaceman" Thayer... Learn more...
Epiphone EDREAD Acoustic Hardshell Case for AJ, Dreadnought, and EJ160 Series Guitars
Epiphone EDREAD Acoustic Hardshell Case for AJ, Dreadnought, and EJ160 Series Guitars
New from $129.00 SAVE 40%
or 6 payments
of $21.50
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This Epiphone guitar case was designed specifically to fit the Epiphone John Lennon EJ160E Acoustic Guitar, the Dove, and other dreadnought instruments. It provides ... Learn more...
Epiphone Limited Edition Richie Faulkner Flying-V Custom Outfit Electric Guitar (with Gig Bag)
Epiphone Limited Edition Richie Faulkner Flying-V Custom Outfit Electric Guitar (with Gig Bag)
New from $999.00 SAVE 40%
or 18 payments
of $55.50
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The Epiphone Limited Edition Richie Faulkner Flying V Custom Outfit is the premier signature model from the legendary lead guitarist for Judas Priest.... Learn more...
Epiphone EGCS Hardshell Case for SG-Style Guitars
Epiphone EGCS Hardshell Case for SG-Style Guitars
New from $119.00 SAVE 40%
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of $19.84
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Each Epiphone case is designed to fit a specific Epiphone model while providing top-quality protection for your investment. This case fits the Epiphone SG-style guit... Learn more...
Epiphone 1958 Korina Flying V Electric Guitar
New from $599.00 SAVE 40%
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Rock's rare bid returns with a Korina body and Alnico Classic Humbuckers. Epiphone proudly presents the historic Limited Edition Korina Flying-V in a solid Korina bo... Learn more...
Epiphone Dot Deluxe Electric Guitar
Epiphone Dot Deluxe Electric Guitar
(2)
New from $499.00 SAVE 40%
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of $62.38
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The Epiphone Limited Edition Dot Deluxe honors the immortal ES-335, the thin semi-hollow body archtop with "Dot" inlays that brought archtop style and sound to the r... Learn more...
Epiphone Joe Pass Emperor-II PRO Electric Guitar
(2)
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The Epiphone Joe Pass Emperor-II PRO honors the "President of Bebop Guitar" and one of the most prolific and groundbreaking electric guitarists in the history of jaz... Learn more...
Epiphone Sheraton-II PRO Electric Guitar
New from $699.00 SAVE 40%
Like New $589.95 SAVE 49%
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The Epiphone Sheraton-II PRO honors Epiphone's most influential "thin-line" semi-hollowbody electric archtop now with a Wine Red finish plus critically acclaimed Pro... Learn more...
Epiphone B.B. King Lucille Electric Guitar
New from $729.00 SAVE 40%
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of $60.75
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The Epiphone B.B. King Archtop Guitar brings Style and Performance to a higher level. The Humbucker Pickups will let you comp chords or play that soaring Blues solo... Learn more...
Epiphone Dot Archtop Electric Guitar
Epiphone Dot Archtop Electric Guitar
New from $449.00 SAVE 39%
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The Epiphone Dot archtop guitar features 2 humbuckers and chrome hardware. The scale is 24.75 inches and the nut width is 1.68 inches. It has a set neck joint and ma... Learn more...
Epiphone Tom DeLonge Signature ES333 Electric Guitar
New from $599.00 SAVE 40%
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The Epiphone Tom DeLonge Signature ES333 Semi-Hollow Electric Guitar is the signature model of Tom DeLonge of Blink 182 and Angels & Airwaves fame, making this axe t... Learn more...
Epiphone Limited Edition Matt Heafy Les Paul Custom-7 Electric Guitar, 7-String
(7)
New from $949.00 SAVE 40%
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Epiphone and Trivium's Matt Heafy present the Limited Edition Matt Heafy Les Paul Custom and the Limited Edition Matt Heafy Les Paul Custom-7 seven-string, two total... Learn more...
Epiphone Limited Edition Slash Firebird Electric Guitar
(1)
New from $899.00 SAVE 40%
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Epiphone presents the Limited Edition Slash Firebird, designed by Guns N' Roses legend and Rock and Roll Hall of Fame member Slash! Featuring a Slash-designed Firebi... Learn more...
Epiphone Deluxe ES-339 Electric Guitar Case
Epiphone Deluxe ES-339 Electric Guitar Case
New from $119.00 SAVE 40%
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of $19.84
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Designed specifically to fit Epiphone's ES-339 Semi-Hollow Electric Guitar, this Deluxe Hardshell case offers top quality protection.... Learn more...
Epiphone Les Paul Studio Electric Guitar
Epiphone Les Paul Studio Electric Guitar
New from $399.00 SAVE 40%
Like New $339.95 SAVE 48%
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In Stock
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The Epiphone Les Paul Studio has the sound and feel you've come to love at an incredibly low price. The set neck and dual humbuckers will have you craving more play ... Learn more...
Epiphone AJ-45ME Masterbilt Acoustic-Electric Guitar
New from $699.00 SAVE 40%
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Epiphone continues its historic Masterbilt series with the Epiphone Masterbilt 2015 AJ-45ME Acoustic/Electric. The legendary J-45 round shoulder dreadnought has been... Learn more...
Epiphone Thunderbird Vintage Pro Electric Bass
(2)
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The Epiphone Thunderbird Vintage PRO Bass is an incredibly accurate reproduction of the classic electric bass first introduced in 1963 that has since powered dozens ... Learn more...
Epiphone Les Paul Studio LT Electric Guitar
Epiphone Les Paul Studio LT Electric Guitar
(3)
New from $249.00 SAVE 40%
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With a classic Les Paul style, the Epiphone Les Paul Studio LT Electric Guitar has everything players need to get that one-of-a-kind Les Paul sound without breaking ... Learn more...
Epiphone Les Paul ES Pro Electric Guitar
New from $649.00 SAVE 40%
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of $54.09
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The Epiphone Les Paul ES Pro is a true ES-Style Archtop with Les Paul style ProBucker Pickups. Epiphone, whom has been a world leader in archtop design, presents the... Learn more...
Epiphone Broadway Hollowbody Electric Guitar
(1)
New from $799.00 SAVE 40%
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For over 70 years, the classic Epiphone Broadway has been considered the ultimate hollowbody jazz guitar. Now with Alnico Classic Humbuckers, a vintage styled Freque... Learn more...
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800-zZounds (800-996-8637)
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!