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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Awesome company! Easy ordering process, and great shipping! Customer service is always awesome!" - Customer on March 11, 2019
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Cerwin-Vega SL-12 3-Way Home Audio Floor Speaker (Passive, Unpowered)
Cerwin-Vega SL-12 3-Way Home Audio Floor Speaker (Passive, Unpowered)
New from $349.00 SAVE 40%
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With three dedicated drivers for highs, mids and lows mounted in a wood cabinet, these 3-way speakers offer plenty of punch for your home theater or stereo.... Learn more...
Shure Beta 87A Supercardioid Condenser Microphone
Shure Beta 87A Supercardioid Condenser Microphone
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Step up from the SM-58 or Beta 58 and sound as good onstage as you do in-studio, with the time-tested Shure Beta 87A handheld condenser microphone on vocals.... Learn more...
PreSonus StudioLive 16 Series III Digital Mixer/Recorder, 16-Channel
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Mix and record with PreSonus Fat Channel FX, 16 XMAX recallable preamps, 17 motor faders, 34x34 USB and 55x55 AVB Ethernet I/O, and built-in SD Card capture.... Learn more...
PreSonus Studio Channel Tube Microphone Preamp
PreSonus Studio Channel Tube Microphone Preamp
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More than just a mic preamp, the Studio Channel lends warm tube character to your tracks and helps shape your sound with a VCA compressor and three-band EQ.... Learn more...
Rode VideoMic Pro Plus Compact Directional On-Camera Microphone
Rode VideoMic Pro Plus Compact Directional On-Camera Microphone
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The top dog of Rode's VideoMic family, the VideoMic Pro+ adds output level controls, switchable low cut, and an included rechargeable lithium-ion battery.... Learn more...
Genelec 8010A Compact Powered Studio Monitor
Genelec 8010A Compact Powered Studio Monitor
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Bring Genelec accuracy anywhere with the tiny-but-mighty 8010A active monitors, with 50 watts of bi-amplified power behind a 3" LF driver and 3/4" HF driver.... Learn more...
Electro-Voice RE320 Dynamic Microphone
Electro-Voice RE320 Dynamic Microphone
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The "little brother" to the famous EV RE-20 microphone, the RE-320 dynamic mic is perfect for capturing guitar or bass cabinets, bass drum, and even vocals.... Learn more...
ART ProChannel II Microphone Preamplifier and Compressor
ART ProChannel II Microphone Preamplifier and Compressor
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Need one awesome ART preamp/DI? Get tons of clean gain, a powerful optical compressor, fully parametric equalizer, and both analog VU and LED metering.... Learn more...
PreSonus StudioLive 32R Series III Digital Rack Mixer
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A flexible standalone digital mixer or AVB stagebox for StudioLive consoles, the StudioLive 32R offers 32 recallable mic pres, 16 outputs and FatChannel FX.... Learn more...
Yamaha MGP32X Mixer, 32-Channel
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New from $1,399.99 SAVE 17%
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An easy-to-use analog mixer with 24 Class A mic preamps, the MGP32X offers one-knob compression, Yamaha's X-Pressive EQ, two effects processors, and more.... Learn more...
Pioneer Bulit8 Powered Studio Monitor
Pioneer Bulit8 Powered Studio Monitor
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Hear everything on Pioneer Bulit8 powered studio monitors. Bi-amped with 160 watts, these speakers have XLR, 1/4" TRS and RCA inputs, and auto-standby mode.... Learn more...
Warm Audio WA273-EQ 1073-Style Two Channel Microphone Preamp and EQ
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A two-channel '73-style mic preamp/EQ in an affordable package? Yes, please! Warm Audio's take on the 1073 delivers 80 dB of gain and 3-band EQ -- times two.... Learn more...
Cerwin-Vega XLS-28 Dual 3-Way Home Audio Floor Tower Passive, Unpowered Speaker (200 Watts)
Cerwin-Vega XLS-28 Dual 3-Way Home Audio Floor Tower Passive, Unpowered Speaker (200 Watts)
New from $349.00 SAVE 40%
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Get better definition with a three-way speaker. With two 8" woofers and a dedicated 6.5" midrange driver, the passive XLS-28 delivers clarity and detail. Unpowere... Learn more...
Rode NTG2 Shotgun Condenser Microphone
Rode NTG2 Shotgun Condenser Microphone
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Enter the world of broadcast-quality sound capture with the Rode NTG2 -- a shotgun mic that offers professional sound on an indie-videographer budget.... Learn more...
Antelope Audio Edge Strip: Discrete MP Microphone Preamp + Edge Duo Mic Bundle
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Emulate classic large-diaphragm condenser microphones with Antelope's Edge Strip: the Antelope Edge Duo modeling mic plus Discrete MP 2-channel mic preamp.... Learn more...
Shure Beta 54 Headset Condenser Microphone
Shure Beta 54 Headset Condenser Microphone
(1)
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This headset microphone from Shure features snap-fit windscreens that stay in place during intensive movement.... Learn more...
dbx 166XS Dual Compressor Limiter Gate
dbx 166XS Dual Compressor Limiter Gate
(3)
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USED $229.95 SAVE 23%
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Polish your sound with the fully customizable settings of the dbx 166XS dual compressor/limiter gate.... Learn more...
Genelec 8050B Active Studio Monitor
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Outfit your control room with world-class monitors. Loaded with 8" drivers, Genelec 8050B powered monitors deliver exceptional accuracy and stereo imaging.... Learn more...
IK Multimedia iRig Pro Duo Studio Suite
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Get everything you need to record to Mac, PC, iOS or Android devices: a 2-channel USB audio/MIDI interface, condenser microphone, XLR cable, and headphones.... Learn more...
Allen and Heath ZEDi-10 FX Compact USB Mixer, 8-Channel
Allen and Heath ZEDi-10 FX Compact USB Mixer, 8-Channel
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Perform live with the ZEDi-10FX mixer's built-in effects. Record at home with its GSPre mic preamps, guitar DI channels and built-in 4x4 USB audio interface.... Learn more...
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 204-LL3N. Llame Gratis en Español: 844-432-7449
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Shop with those who respect your privacy — we do. Copyright © 1996-2019, zZounds Music, LLC. Terms of use apply.
close [x]What is this?
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!