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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is an incredible company with the most polite and courteous staff I have ever had the chance to talk to. They are always willing to help and genuinely care about your concerns." - Customer on October 2, 2018
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QSC K12.2 Powered Loudspeaker (2000 Watts, 1x12")
New from $799.99 SAVE 21%
or 12 payments
of $66.67
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The QSC K12.2 model is quite simply the next standard in powered loudspeakers. Each model is equipped with a 2000-watt amplifier module that combines with elegant de... Learn more...
Mackie Thump15A Powered Speaker (1300 Watts, 1x15")
Mackie Thump15A Powered Speaker (1300 Watts, 1x15")
(7)
New from $349.99 SAVE 28%
Like New $304.95 SAVE 37%
or 8 payments
of $43.75
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In Stock
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Delivering proven, chest-thumping low-end in an extremely affordable package, the 1300W Mackie Thump15A 15" powered poudspeaker has been redesigned from the ground u... Learn more...
JBL EON615 Powered 2-Way Speaker with Bluetooth Control (1000 Watts, 1x15")
New from $399.00 SAVE 34%
USED $394.95 SAVE 34%
or 8 payments
of $49.88
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More than just another great JBL sound system, the JBL EON615 is a true step forward in technology developed specifically to deliver the best sound possible regardle... Learn more...
Electro-Voice ZLX-12P Powered Loudspeaker (1000 Watts, 1x12")
Electro-Voice ZLX-12P Powered Loudspeaker (1000 Watts, 1x12")
New from $399.00 SAVE 42%
Like New $344.95 SAVE 51%
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of $49.88
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Designed to give you power and performance beyond the scope of other small-format loudspeakers, Electro Voice ZLX-12P Powered Loudspeakers are the standout among spe... Learn more...
Shure BLX288/PG58 Dual Handheld Wireless PG58 Microphone System
New from $549.00 SAVE 19%
Like New $494.95 SAVE 27%
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of $68.63
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The BLX288/PG58 Dual Handheld PG58 wireless microphone system from Shure joins world-class design and construction with simple and easy setup and operation, featurin... Learn more...
Electro-Voice ZLX-15P Powered Loudspeaker (1000 Watts, 1x15")
Electro-Voice ZLX-15P Powered Loudspeaker (1000 Watts, 1x15")
New from $499.00 SAVE 42%
Like New $429.95 SAVE 52%
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of $62.38
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The Electro-Voice ZLX15P Powered Loudspeaker allows you to extend your low-end when used alone, but when paired with a Live X Sub, the ZLX15P provides crisp, clean h... Learn more...
VocoPro UHF-8800 Plus 8-Channel Wireless Microphone System (with Gig Bag)
VocoPro UHF-8800 Plus 8-Channel Wireless Microphone System (with Gig Bag)
(7)
New from $499.00 SAVE 52%
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of $62.38
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Get 8 handheld mics on 8 channels with the VocoPro UHF8800 Plus Wireless Microphone System. Building on VocoPro's proven UHF5800 series, the UHF 8800 doubles that mi... Learn more...
VocoPro UHF-5800 Plus UHF Wireless Microphone System, 4 Microphones (with Gig Bag)
VocoPro UHF-5800 Plus UHF Wireless Microphone System, 4 Microphones (with Gig Bag)
(9)
New from $299.00 SAVE 52%
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of $37.38
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The VocoPro UHF5800 features 4 handheld mics, each using an independent UHF channel, and offering incredible vocal options without worrying about the pains of dealin... Learn more...
Bose S1 Pro Multi-Position Portable PA System
(8)
New from $599.00
or 12 payments
of $49.92
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Sound great anywhere with the Bose S1 Pro Multi-position PA system. Designed for musicians, DJs and general PA use, the S1 Pro is the ultimate all-in-one PA, floor m... Learn more...
QSC KW181 Powered Subwoofer (1000 Watts, 1x18")
New from $1,399.99 SAVE 19%
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of $116.67
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Building on the success of QSC's K Series, the KW181 represents the next evolutionary step in wood enclosure loudspeakers. QSC system engineers have created the KW18... Learn more...
QSC CP12 Compact Powered Loudspeaker
QSC CP12 Compact Powered Loudspeaker
(1)
New from $499.99 SAVE 20%
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of $62.50
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High performance, superior quality and lasting reliability. These are the hallmarks of the QSC brand and the reason why millions of professionals the world-over have... Learn more...
Mackie Thump12A Powered Speaker (1300 Watts)
Mackie Thump12A Powered Speaker (1300 Watts)
New from $299.99 SAVE 28%
Like New $259.95 SAVE 38%
or 8 payments
of $37.50
details
In Stock
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Delivering proven, chest-thumping low-end in an extremely affordable package; the 1300W Mackie Thump12A 12" powered loudspeaker has been redesigned from the ground u... Learn more...
Electro-Voice ELX200-18SP Powered Subwoofer Speaker (1200 Watts)
(2)
New from $799.00 SAVE 42%
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of $66.59
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Part of the ELX200 series, the Electro-Voice ELX200-18SP powered PA subwoofer speaker offers professional Electro-Voice audio quality, precision control, and robust... Learn more...
Mackie Thump18S Powered Subwoofer Speaker
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Mackie's Thump18S 1200W 18 Powered Subwoofer features a professional band-pass design that delivers class-leading output and deep, punchy lows. Designed by the world... Learn more...
Xvive U2 Digital Wireless Guitar System
Xvive U2 Digital Wireless Guitar System
New from $149.00
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The Xvive U2 Wireless Guitar System features digital wireless technology that delivers incredible audio quality, with a simple-to-use design, and a long battery life... Learn more...
JBL PRX815 Powered Speaker (1500 Watts)
(2)
New from $749.00 SAVE 31%
USED $659.95 SAVE 39%
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of $62.42
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The JBL PRX815 two-way, 15" portable powered PA speaker is a member of the most advanced loudspeaker family in its class. Wi-Fi technology and sophisticated DSP give... Learn more...
Electro-Voice EKX-18SP Powered Subwoofer Speaker
New from $999.00 SAVE 42%
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of $83.25
details
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The Electro-Voice EKX-18SP powered subwoofer is part of EV's EKX series, which combines legendary EV sound quality and reliability -- all in a compact package suitab... Learn more...
QSC CP8 Compact Powered Loudspeaker
QSC CP8 Compact Powered Loudspeaker
New from $399.99 SAVE 20%
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of $50.00
details
In Stock
Free 2-Day Shipping
High performance, superior quality and lasting reliability. These are the hallmarks of the QSC brand and the reason why millions of professionals the world-over have... Learn more...
Gemini ES-210MXBLU-ST Portable PA System
Gemini ES-210MXBLU-ST Portable PA System
(8)
New from $349.95 SAVE 36%
Like New $294.95 SAVE 46%
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of $43.75
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The Gemini ES-210MXBLU-ST is filled with innovative technology in one complete, lightweight package. With features including an eight channel mixer, integrated USB, ... Learn more...
TC-Helicon VoiceTone Harmony-G XT Guitar and Vocal Effects Pedal
TC-Helicon VoiceTone Harmony-G XT Guitar and Vocal Effects Pedal
New from $179.95 SAVE 47%
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Kick your vocals into high gear with VoiceTone Harmony-G XT. With improved harmony technology and reverb from its big brother VoiceLive 2, Harmony-G XT will improve ... Learn more...
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800-zZounds (800-996-8637)
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!