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  • Sat, Sun 9:00AM - 10:00PM
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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "I was researching online to get to know more about the guitar I was going to buy and I came across this web site. Bottom line: OUTSTANDING SERVICE, order my guitar and 2 days later I had in my hands." - Customer on February 4, 2019
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PreSonus Atom USB MIDI Pad Controller
PreSonus Atom USB MIDI Pad Controller
New from $149.95 SAVE 23%
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Add 16 full-size beat pads, four rotary encoders, and DAW control buttons to your setup easily and quickly with the PreSonus Atom USB MIDI pad controller.... Learn more...
Arturia KeyStep Keyboard Controller and Sequencer
Arturia KeyStep Keyboard Controller and Sequencer
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New from $119.00 SAVE 20%
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of $19.84
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The worlds of MIDI control and polyphonic step sequencing collide to form the Arturia KeyStep, capable of CV/gate control as well as MIDI over USB.... Learn more...
Alesis V49 USB MIDI Controller Keyboard, 49-Key
Alesis V49 USB MIDI Controller Keyboard, 49-Key
New from $129.00 SAVE 35%
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This sleek USB MIDI controller gives you 49 keys and 8 backlit drum pads. Start creating right away with Ableton Live Lite and the Xpand!2 sample instrument.... Learn more...
Novation Launchpad Grid Performance Controller
Novation Launchpad Grid Performance Controller
New from $149.99 SAVE 21%
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Powered by USB, with 64 RGB pads that light up to match your clips, Novation's standard Launchpad gives you tight, hands-on control over Ableton Live.... Learn more...
Nektar Impact GX61 USB MIDI Keyboard Controller, 61-Key
Nektar Impact GX61 USB MIDI Keyboard Controller, 61-Key
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or 4 payments
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The Impact GX61 MIDI controller integrates so tightly with most DAWs that you'll find yourself spending less time mousing and typing, and more time creating.... Learn more...
Akai APC Key 25 Ableton Live Keyboard Controller, 25-Key
Akai APC Key 25 Ableton Live Keyboard Controller, 25-Key
New from $129.99 SAVE 34%
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Launch clips on the Ableton Live pad grid; play chords and melodies on 25 mini keys. Akai's APC Key 25 is the ideal MIDI controller for the Ableton composer.... Learn more...
Novation Launchkey 25 MK2 USB MIDI Keyboard Controller, 25-Key
Novation Launchkey 25 MK2 USB MIDI Keyboard Controller, 25-Key
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Novation's next-gen Launchkey MIDI controller keyboard is back with 25 full-sized keys, 16 RGB pads for launching and stopping Ableton Live clips, and more.... Learn more...
Samson Carbon 61 USB MIDI Keyboard Controller, 61-Key
Samson Carbon 61 USB MIDI Keyboard Controller, 61-Key
New from $129.99 SAVE 27%
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Pop your iPad in the built-in stand, and rock out on 61 semi-weighted keys! With USB and MIDI out and Komplete Elements included, this controller is a steal.... Learn more...
M-Audio Oxygen 25 IV USB MIDI Keyboard Controller, 25-Key
M-Audio Oxygen 25 IV USB MIDI Keyboard Controller, 25-Key
New from $119.00 SAVE 16%
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Put 25 full-size keys, 8 pads, and DAW control on your desk! The M-Audio Oxygen MIDI controller's knobs and buttons automap to Ableton, Pro Tools and more.... Learn more...
ROLI Lightpad Block Bluetooth Wireless Controller
 
Like New $129.95
In Stock
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Pair the Lightpad Block to your Bluetooth device, then tap and swipe its pressure-responsive surface to trigger notes and shape sounds in the ROLI NOISE app.... Learn more...
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800-zZounds (800-996-8637)
When you call, mention priority code 20F-J6MN. Llame Gratis en Español: 844-432-7449
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!