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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Excellent customer support and the most amazing shipping value." - Customer on October 26, 2017
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Fender Modern Player Telecaster Plus Electric Guitar with Maple Neck
Fender Modern Player Telecaster Plus Electric Guitar with Maple Neck
New from $499.99
or 8 payments
of $62.50
details
In Stock
Free 2-Day Shipping
The Fender Modern Player Telecaster Plus HSS is that rare bird among Telecasters -- a triple-pickup model -- further distinguished by a pine body and mini-toggle coi... Learn more...
Steinberger GT-PRO Quilt Deluxe Electric Guitar (with Gig Bag)
Steinberger GT-PRO Quilt Deluxe Electric Guitar (with Gig Bag)
(1)
New from $449.00 SAVE 39%
Like New $379.95 SAVE 49%
or 8 payments
of $56.13
details
In Stock
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Nothing looks like a Steinberger and nothing performs like one either! The Spirit GT-Pro "Quilt Top" guitar features the same distinctive body-shape as the award-win... Learn more...
PRS Paul Reed Smith 2018 SE Standard 24 Electric Guitar
PRS Paul Reed Smith 2018 SE Standard 24 Electric Guitar
(6)
New from $499.00
or 8 payments
of $62.38
details
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The PRS Paul Reed Smith 2018 SE Standard 24 is a workhorse guitar that is ideal for the studio and the stage.... Learn more...
Epiphone Exclusive Limited Edition ES-335 PRO Electric Guitar
Epiphone Exclusive Limited Edition ES-335 PRO Electric Guitar
New from $499.00 SAVE 40%
or 8 payments
of $62.38
details
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The Epiphone Limited Edition ES-335 PRO brings a vintage workhorse into the future with Epiphone's Alnico Classic PRO humbuckers and coil-tapping. The original ES-33... Learn more...
Steinberger Spirit GT Pro Deluxe Electric Guitar (with Bag)
Steinberger Spirit GT Pro Deluxe Electric Guitar (with Bag)
(3)
New from $399.00 SAVE 39%
or 8 payments
of $49.88
details
In Stock
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Steinberger Spirit GT Pro Deluxe Electric Guitar collection features many of the same advantages and revolutionary designs as found in our more expensive models... Learn more...
Epiphone G-400 Exclusive Deluxe PRO Electric Guitar
Epiphone G-400 Exclusive Deluxe PRO Electric Guitar
(1)
New from $429.00 SAVE 40%
or 8 payments
of $53.63
details
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The Epiphone G-400 Exclusive Deluxe PRO Electric Guitar is modeled after the original 1960s classic "SG" (Solid Guitar) and features a AAA Flame Maple Veneer top, Al... Learn more...
Gretsch G5220 Electromatic Jet BT Electric Guitar
Gretsch G5220 Electromatic Jet BT Electric Guitar
(4)
New from $449.99 SAVE 25%
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of $56.25
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The G5220 Electromatic Jet BT Single-Cut with "V" Stoptail delivers Broad'Tron(TM) power with classic Jet clarity.... Learn more...
Squier John 5 J5 Telecaster Electric Guitar
Squier John 5 J5 Telecaster Electric Guitar
(1)
New from $449.99 SAVE 30%
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of $56.25
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In Stock
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The Squier signature model, the J5 Telecaster, is a double-bound beauty based on his oft-modded workhorse Telecaster.... Learn more...
Epiphone G400 PRO Electric Guitar
Epiphone G400 PRO Electric Guitar
New from $399.00 SAVE 40%
or 8 payments
of $49.88
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In Stock
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Epiphone honors the historic SG with the G-400 PRO, which now features Alnico Classic PRO pickups and push/pull coil-tapping.... Learn more...
Epiphone ES-339 PRO Electric Guitar
Epiphone ES-339 PRO Electric Guitar
New from $499.00 SAVE 40%
or 8 payments
of $62.38
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Epiphone introduces the much anticipated ES-339 -- an instrument with its roots planted firmly in the classic era that helped define the Epiphone and Gibson Kalamazo... Learn more...
Fender Modern Player Telecaster Thinline Deluxe Electric Guitar
Fender Modern Player Telecaster Thinline Deluxe Electric Guitar
New from $499.99
or 8 payments
of $62.50
details
In Stock
Free 2-Day Shipping
The Modern Player Telecaster Thinline Deluxe casts an already distinctive classic Telecaster model in a whole new light with a full-throated pair of single-coil Mode... Learn more...
Squier J Mascis Jazzmaster Electric Guitar
Squier J Mascis Jazzmaster Electric Guitar
New from $449.99 SAVE 30%
or 8 payments
of $56.25
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In Stock
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Squier honors alt-rock godfather and Dinosaur Jr. leader J Mascis with a striking Jazzmaster guitar model that delivers as much massive sound and performance as its ... Learn more...
ESP LTD EC256FM Electric Guitar
ESP LTD EC256FM Electric Guitar
(1)
New from $429.00 SAVE 30%
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of $53.63
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Some of the most highly-regarded guitars in history have many similarities to the affordable and popular LTD EC-256FM. Mahogany body and 3 pc. neck? Check. Rosewood ... Learn more...
Gretsch G2420 Streamliner SC Electric Guitar
Gretsch G2420 Streamliner SC Electric Guitar
(2)
New from $449.99 SAVE 27%
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Big, bold and righteous, the Gretsch G2420 Streamliner Single Cutaway Hollow Body is designed for the modern guitarist who yearns for something beyond the norm. A co... Learn more...
Epiphone Casino Coupe Electric Guitar
Epiphone Casino Coupe Electric Guitar
(6)
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The Epiphone Casino Coupe is the legendary Casino reborn in an ES-339 body size. It's a racecar-sized, super slick coupe version of the legendary hollowbody that has... Learn more...
Epiphone Les Paul Standard Electric Guitar
Epiphone Les Paul Standard Electric Guitar
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of $62.38
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If you can handle everything about the Les Paul except the price, check this out. Engineers designed this modern classic with the arched top and fast neck of the bes... Learn more...
Gretsch G5230T Electromatic Jet FT Electric Guitar
Gretsch G5230T Electromatic Jet FT Electric Guitar
(3)
New from $549.99 SAVE 25%
or 8 payments
of $68.75
details
In Stock
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In its 65-year existence the Gretsch Jet has been the hallmark sound for iconic players. The all-new G5230T Electromatic Jet FT Single-Cut with Bigsby(R) captures th... Learn more...
Epiphone Limited Edition Wildkat Koa Electric Guitar
Epiphone Limited Edition Wildkat Koa Electric Guitar
(2)
New from $499.00 SAVE 45%
or 8 payments
of $62.38
details
In Stock
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The Epiphone Limited Edition Wildkat Koa's innovative design has a similar profile to renowned Epiphone archtops but is made smaller for easier travel. The Wildkat K... Learn more...
ESP LTD EC401 Electric Guitar
New from $679.00 SAVE 30%
Like New $474.95 SAVE 51%
or 12 payments
of $56.59
details
In Stock
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The ESP LTD EC-401 Electric Guitar features versatile, powerful tones, reliable hardware, and tidy, attractive looks. Loaded with an EMG 81 pickup in the bridge posi... Learn more...
Epiphone Dot Deluxe Electric Guitar
Epiphone Dot Deluxe Electric Guitar
(2)
New from $499.00 SAVE 40%
or 8 payments
of $62.38
details
In Stock
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The Epiphone Limited Edition Dot Deluxe honors the immortal ES-335, the thin semi-hollow body archtop with "Dot" inlays that brought archtop style and sound to the r... Learn more...
1 - 20 of 76
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

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No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

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With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!