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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds has incredible selection, free shipping, and great support! Can't ask of anything better of a company." - Customer on November 4, 2017
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EVH Eddie Van Halen Wolfgang Special Electric Guitar
New from $979.99 SAVE 26%
Like New $844.95 SAVE 37%
or 12 payments
of $81.67
details
In Stock
Free 2-Day Shipping
A spellbinding EVH Eddie Van Halen Wolfgang Special model with a gorgeous arched top basswood body and flame maple top, crafted in EVH's Mexico facility with a re-im... Learn more...
ESP LTD EC401 Electric Guitar
New from $679.00 SAVE 30%
Like New $474.95 SAVE 51%
or 12 payments
of $56.59
details
In Stock
Free 2-Day Shipping
The ESP LTD EC-401 Electric Guitar features versatile, powerful tones, reliable hardware, and tidy, attractive looks. Loaded with an EMG 81 pickup in the bridge posi... Learn more...
Jackson Misha Mansoor Juggernaut HT6 Electric Guitar
New from $663.95 SAVE 26%
Like New $559.95 SAVE 49%
or 12 payments
of $55.33
details
In Stock
Free 2-Day Shipping
Jackson's Pro Series version of the Misha Mansoor Juggernaut HT6 offers many similar features as his U.S.A. model with a price tag that is easier on the wallet.... Learn more...
Sterling by Music Man MAJ100 John Petrucci Electric Guitar (with Gig Bag)
(1)
New from $949.99 SAVE 29%
Like New $674.95 SAVE 50%
or 12 payments
of $79.17
details
Only 2 Left!
Free 2-Day Shipping
The Sterling by Music Man MAJ100 Majesty is the result of John Petrucci's unwavering demand for performance, playability and race inspired design.... Learn more...
Dean ML79 Electric Guitar
Dean ML79 Electric Guitar
New from $529.00 SAVE 32%
Like New $339.95 SAVE 57%
or 8 payments
of $66.13
details
In Stock
Free 2-Day Shipping
The Dean ML79 brings back some of the best features of the early days of Dean.... Learn more...
Ibanez SIX6DFM Iron Label Electric Guitar
(1)
New from $999.99 SAVE 24%
Like New $689.95 SAVE 48%
or 12 payments
of $83.34
details
In Stock
Free 2-Day Shipping
As the legion of converts to the "made-for-metal" Iron Label series keeps growing, Ibanez continues to tap the seismic underworld for inspiration. Working their famo... Learn more...
Jackson X Series Kelly KEXT Electric Guitar
New from $599.99 SAVE 26%
Like New $419.95 SAVE 48%
or 12 payments
of $50.00
details
In Stock
Free 2-Day Shipping
Armed with a slab top, electrifying angular shape and lightning-fast neck, this Jackson X Series Kelly KEXT model exudes metal sophistication, while also delivering ... Learn more...
Taylor T3 Semi-Hollowbody Electric Guitar (with Case)
(1)
 
Like New $1,633.00
Only 1 Left!
Free 2-Day Shipping
The T3 continues Taylor's quest to expand the range of tones available to the electric player. Inspired by both the T5 and the SolidBody, they've taken the classic s... Learn more...
Supro White Holiday Electric Guitar
 
Like New $654.95
Only 1 Left!
Free 2-Day Shipping
The White Holiday is a reproduction of the piezo- and vibrato bar-equipped fiberglass Supro electric guitar that was first manufactured in the early 1960s. The White... Learn more...
Fret-King Esprit V Electric Guitar
 
Like New $589.95
Only 1 Left!
Free 2-Day Shipping
Familiar, but different to anything you will have seen, heard or played before, the Fret-King Esprit V's distinctive reversed six-a-side in-line peghead, striking as... Learn more...
ESP LTD M-1000HT Electric Guitar
(1)
New from $1,149.00 SAVE 29%
Like New $794.95 SAVE 51%
or 12 payments
of $95.75
details
In Stock
Free 2-Day Shipping
Guitars in the LTD Deluxe Series are designed to offer the tone, feel, looks, and quality that working professional musicians need in an instrument, and are used eve... Learn more...
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 201-BJ1S. Llame Gratis en Español: 844-432-7449
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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no minimum

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!