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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "I've had multiple orders with zZounds, and they all went flawlessly. Customer service has been nothing short of amazing thus far. Absolutely recommend at this point." - Customer on December 2, 2018
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Fender Pro Series Stratocaster and Telecaster Case
Fender Pro Series Stratocaster and Telecaster Case
New from $119.99
or 6 payments
of $20.00
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The Fender Pro Series Stratocaster and Telecaster Case captures the quintessential look and feel of classic Fender. Designed to be lightweight and durable, the case ... Learn more...
Epiphone Hardshell Case for Les Paul-Style Guitars
Epiphone Hardshell Case for Les Paul-Style Guitars
New from $129.00 SAVE 40%
or 6 payments
of $21.50
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Each Epiphone case is designed to fit a specific Epiphone model while providing top-quality protection for your investment. This case fits Epiphone Les Paul-shaped g... Learn more...
Epiphone Les Paul Special VE Electric Guitar
Epiphone Les Paul Special VE Electric Guitar
(5)
New from $149.00 SAVE 39%
or 6 payments
of $24.84
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Epiphone introduces the Les Paul Special VE (Vintage Edition) electric guitar featuring the classic Les Paul profile with a lightweight Poplar body.... Learn more...
Epiphone E519 Hardshell Case for 335-Style Guitars
Epiphone E519 Hardshell Case for 335-Style Guitars
New from $129.00 SAVE 40%
Like New $116.95 SAVE 45%
or 6 payments
of $21.50
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Each Epiphone case is designed to fit a specific Epiphone model while providing top-quality protection for your investment. This case fits Epiphone 335-shaped guitar... Learn more...
Schecter SGR1C C Series Hardshell Case
Schecter SGR1C C Series Hardshell Case
New from $129.00 SAVE 31%
or 6 payments
of $21.50
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Protect your Schecter axe when transporting it from gig to gig. A deluxe hardshell case that will protect your baby. Fits all Schecter C models, Damien, Omen, 006, S... Learn more...
ESP LTD Hardshell Case for EC-Style Guitars
ESP LTD Hardshell Case for EC-Style Guitars
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New from $149.00 SAVE 30%
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Protect your instrument with the ESP LTD hardshell case for EC-style guitars from ESP.... Learn more...
Epiphone SG Special VE Electric Guitar
Epiphone SG Special VE Electric Guitar
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Like New $149.95 SAVE 49%
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The Epiphone SG-Special VE Electric Guitar is a great way for players to discover a rock classic at a price anyone can afford. Featuring Epiphone open-coil humbucker... Learn more...
Kramer Focus VT-211S Electric Guitar
Kramer Focus VT-211S Electric Guitar
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The Kramer Focus VT-211S is a great beginner Electric Guitar for the young rocker! With a single humbucker in the bridge and dual single coil pickups in the mid and ... Learn more...
Gator GW-JM 335 Journeyman Semi-Hollowbody Deluxe Wood Electric Guitar Case
Gator GW-JM 335 Journeyman Semi-Hollowbody Deluxe Wood Electric Guitar Case
(3)
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Designed specifically for Semi-Hollow electric guitars, such as the Gibson 335, the Gator GW-JM 335 Journeyman Semi-Hollow Electric Deluxe Wood Case has a Journeyman... Learn more...
Seymour Duncan Hot Rodded Humbucker Pickup Set (SH2N and SH4)
Seymour Duncan Hot Rodded Humbucker Pickup Set (SH2N and SH4)
New from $145.00 SAVE 29%
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The Hot Rodded Humbucker Set matches an SH-2n Jazz Model for the neck position with and an SH-4 JB Model for the bridge position. This is Seymour's favorite humbucke... Learn more...
Jackson Molded Case for Dinky and Soloist Guitars
Jackson Molded Case for Dinky and Soloist Guitars
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Protect your valuable Jackson guitar with this great form-fitted case. Jackson's cases are rugged and designed to snugly fit the unique body style of your guitar.... Learn more...
Vorson S-Style Guitarlele Travel Electric Guitar (with Gig Bag)
Vorson S-Style Guitarlele Travel Electric Guitar (with Gig Bag)
(1)
New from $139.99 SAVE 39%
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The Vorson EGL-ST "Guitarlele" is a brilliantly designed and built small scale, 6 string electric guitar tuned to the upper range, like a mandolin or ukulele, but wi... Learn more...
Gretsch G6241FT Economy Flat Top Hollowbody Electric Guitar Case
Gretsch G6241FT Economy Flat Top Hollowbody Electric Guitar Case
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A comfortable fit for your Electromatic hollowbody, the Gretsch G6241FT flat top guitar case is a slimline hardshell case with excellent protection and a perfect fit... Learn more...
Silvertone SS11 Revolver Electric Guitar Package
Silvertone SS11 Revolver Electric Guitar Package
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Precision built by the world's most experienced guitar manufacturer, the SS11 offers similar features to some of the most popular guitars in the world. You'll also g... Learn more...
Epiphone Moderne Electric Guitar Hardshell Case
Epiphone Moderne Electric Guitar Hardshell Case
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The Epiphone Moderne Electric Guitar Hardshell Case is the best way to protect your instrument while traveling!... Learn more...
Epiphone EGCS Hardshell Case for SG-Style Guitars
Epiphone EGCS Hardshell Case for SG-Style Guitars
New from $119.00 SAVE 40%
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of $19.84
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Each Epiphone case is designed to fit a specific Epiphone model while providing top-quality protection for your investment. This case fits the Epiphone SG-style guit... Learn more...
Gretsch G6238FT Standard Solid Body Guitar Case
Gretsch G6238FT Standard Solid Body Guitar Case
(4)
New from $129.95 SAVE 18%
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The Gretsch G6238FT standard solid body guitar case is a flat top case that is perfect for all Gretsch solid body guitars. Lined with soft, gray faux-fur, the G6238F... Learn more...
Gator GC-ELEC Deluxe Molded Universal Electric Guitar Case
Gator GC-ELEC Deluxe Molded Universal Electric Guitar Case
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Gator Cases are designed to meet the needs of the most sophisticated buyer. Rugged ABS construction to handle the battle of the road, yet the interior is fitted with... Learn more...
Graph Tech Ratio Locking Guitar Tuners (6 In Line)
Graph Tech Ratio Locking Guitar Tuners (6 In Line)
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of $19.83
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Ratio Tuned Machine Heads are the first and only machine head to incorporate the different string gauges into the tuning equation. The gear ratios range from 12:1 to... Learn more...
Graph Tech Ratio Locking Guitar Tuners (3+3)
Graph Tech Ratio Locking Guitar Tuners (3+3)
New from $118.96 SAVE 14%
or 6 payments
of $19.83
details
In Stock
Free 2-Day Shipping
Ratio Tuned Machine Heads are the first and only machine head to incorporate the different string gauges into the tuning equation. The gear ratios range from 12:1 to... Learn more...
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800-zZounds (800-996-8637)
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!