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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds was great. Shipped my product immediately and was able to use the 0% financing for 12 months which is killer. I could have paid up front, but why not take advantage of free financing. 5 stars for zZounds!" - Customer on October 1, 2018
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Epiphone E519 Hardshell Case for 335-Style Guitars
Epiphone E519 Hardshell Case for 335-Style Guitars
New from $129.00 SAVE 40%
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Each Epiphone case is designed to fit a specific Epiphone model while providing top-quality protection for your investment. This case fits Epiphone 335-shaped guitar... Learn more...
Gator GC-ELEC Deluxe Molded Universal Electric Guitar Case
Gator GC-ELEC Deluxe Molded Universal Electric Guitar Case
New from $119.99 SAVE 36%
Like New $107.95 SAVE 43%
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Gator Cases are designed to meet the needs of the most sophisticated buyer. Rugged ABS construction to handle the battle of the road, yet the interior is fitted with... Learn more...
Gator GCLPS Deluxe Molded Case for Gibson or Epiphone Les Paul Guitars
Gator GCLPS Deluxe Molded Case for Gibson or Epiphone Les Paul Guitars
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Put that Gibson or Epiphone Les Paul in a case with this specifically shaped molded case from Gator.... Learn more...
Epiphone Moderne Electric Guitar Hardshell Case
Epiphone Moderne Electric Guitar Hardshell Case
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The Epiphone Moderne Electric Guitar Hardshell Case is the best way to protect your instrument while traveling!... Learn more...
SKB 35 Thin-Body Semi-Hollowbody Electric Guitar Case
SKB 35 Thin-Body Semi-Hollowbody Electric Guitar Case
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New from $159.99 SAVE 37%
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The SKB-35 has a restyled interior to accommodate a wider variety of 335 Style semi-hollow body guitars, including guitars that are fitted with a Bigsby(R) tailpiece... Learn more...
Reverend TKL Premium Teardrop Electric Guitar Case
Reverend TKL Premium Teardrop Electric Guitar Case
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The Reverend TKL Premium Teardrop Guitar Case features a multi-ply, hand-laminated wood shell, Providence forge steel-plated hardware, and a comfort grip molded hand... Learn more...
PRS Paul Reed Smith 57/08 Electric Guitar Pickup
PRS Paul Reed Smith 57/08 Electric Guitar Pickup
New from $210.00
Like New $189.95
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The PRS Paul Reed Smith 57/08 Electric Guitar Pickup are inspired by 1957 humbuckers and introduced in 2008 (hence the name). These proprietary pickups were designed... Learn more...
Ibanez AF100C Hardshell Case for AF85, AF75, AF75D, and AK85 Guitars
Ibanez AF100C Hardshell Case for AF85, AF75, AF75D, and AK85 Guitars
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New from $109.95 SAVE 21%
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The Ibanez AF100C is a hardshell case specially designed to fit many of their popular Artcore guitars, including the AF55, AF85, AF75, AF75D, and AK85. These Artcore... Learn more...
EMG Retro Active Super 77 Electric Guitar Pickup Set
EMG Retro Active Super 77 Electric Guitar Pickup Set
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Inspired by the varied guitar tones created in the '70s, the EMG Super 77 humbucker set brings grit and edge that responds to your playing like nothing you've heard ... Learn more...
Fishman Fluence Rechargeable Battery for Les Paul
Fishman Fluence Rechargeable Battery for Les Paul
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The Fishman Fluence Rechargeable Battery for Les Paul is a universal power solution for Fishman Fluence pickups, these lithium-ion packs require no modification of y... Learn more...
Seymour Duncan Jeff Loomis Active Electric Guitar Pickup, for 7-String
Seymour Duncan Jeff Loomis Active Electric Guitar Pickup, for 7-String
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Made exclusively for Jeff Loomis, this active 7-string neck humbucker is designed for detail, clarity and sustain. When Jeff Loomis switches to his neck pickup for a... Learn more...
Tronical 6 On Side Tuners
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Like New $117.95
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For use with the TronicalTune Plus system backplate. Features standard chrome finish. For guitars using an "in line" Fender style configuration (6 tuners on the top ... Learn more...
Seymour Duncan Holcomb Omega Trembucker Electric Guitar Pickup
Seymour Duncan Holcomb Omega Trembucker Electric Guitar Pickup
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The progressive metal virtuosos of Periphery are known for their technically complex rhythms and precise tones - tones which require pickups with just the right amou... Learn more...
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 20M-RD42. Llame Gratis en Español: 844-432-7449
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!