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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds has the best customer service and the shipping is simply awesome. I ordered this product late in the afternoon and received it the next morning. Very impressive." - customer on April 12, 2019
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PRS Paul Reed Smith John Mayer Silver Sky Electric Guitar (with Gig Bag)
PRS Paul Reed Smith John Mayer Silver Sky Electric Guitar (with Gig Bag)
New from $2,299.00
Like New $1,974.00
or 18 payments
of $127.73
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Featuring a familiar look and feel, the Silver Sky offers a host of PRS enhancements. The guitar's trio of 635JM single-coils sing with strength and clarity. Learn more...
EVH Eddie Van Halen Wolfgang Special Electric Guitar
New from $999.99 SAVE 26%
Like New $929.95 SAVE 31%
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Shred like Ed on this very special Wolfgang guitar -- with a stunning flame maple archtop, a speedy maple neck and an EVH D-Tuna on the Floyd Rose tremolo. Learn more...
Fender American Pro Stratocaster Electric Guitar, Rosewood Fingerboard (with Case)
(6)
New from $1,449.99
Like New $1,244.00
or 12 payments
of $120.84
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Fender pushes the limits of the Stratocaster with the American Pro series. A trio of mixed-alnico V-Mod single-coil pickups evoke the tones of yesteryear. Learn more...
Gibson 2019 SG Standard Electric Guitar (with Case)
Gibson 2019 SG Standard Electric Guitar (with Case)
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New from $1,349.00 SAVE 46%
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This stylish little devil is back and better than ever for 2019. The thin mahogany body and 490 humbuckers combine to produce a classic midrange crunch. Learn more...
Dean Stealth Floyd FM Electric Guitar (with Case)
(5)
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This Dean axe's incredible body design has attitude, and its powerful Seymour Duncan Dimebucker and USA DMT DimeTime humbuckers give it crushing tone. Learn more...
Schecter C-1 SLS Elite Electric Guitar
Schecter C-1 SLS Elite Electric Guitar
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Play hard and fast with this Hipshot hardtail bridge-equipped Schecter C-1 Elite, complete with Fishman Fluence Modern active pickups for tight rhythm work. Learn more...
Gibson 2019 Les Paul Studio Tribute Electric Guitar (with Case)
Gibson 2019 Les Paul Studio Tribute Electric Guitar (with Case)
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Gibson pays homage to its own history with this stunning Tribute model. The guitar's maple and mahogany body pairs well with the 490R and 490T humbuckers. Learn more...
Schecter C-1 FR S SLS Elite Electric Guitar
Schecter C-1 FR S SLS Elite Electric Guitar
(2)
New from $1,329.00 SAVE 30%
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True shredders only. This C-1 Elite is made for speed and searing leads, complete with a Sustainiac bridge pickup, Floyd Rose 1500 trem and ultra-thin neck. Learn more...
Gibson Exclusive Firebird I Electric Guitar (with Case)
Gibson Exclusive Firebird I Electric Guitar (with Case)
(2)
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This high-flying bird's single mini-humbucker is all you need to rock. Finishing touches include a lightning bar wraparound bridge and rosewood fingerboard. Learn more...
Gibson Exclusive Shred Les Paul Studio Electric Guitar (with Case)
Gibson Exclusive Shred Les Paul Studio Electric Guitar (with Case)
(3)
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Get down to the business of shredding with this Floyd Rose-equipped Blackout Shred Les Paul Studio -- complete with a "murdered-out" satin black finish. Learn more...
Schecter Synyster Custom S Electric Guitar
Schecter Synyster Custom S Electric Guitar
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With a host of upgrades like glow-in-the-dark fretboard side dots and contoured body, plus US-wound Custom pickups, the Synyster Gates Custom rocks any gig. Learn more...
Schecter Keith Merrow KM7 MKIII Electric Guitar, 7-String
Schecter Keith Merrow KM7 MKIII Electric Guitar, 7-String
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New from $1,699.00 SAVE 30%
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The Schecter KM7's swamp ash body and carbon fiber-reinforced 9-ply 26.5" scale thru-neck combine to deliver clear, resonant tone and a fast, smooth feel. Learn more...
Gibson 2019 ES-339 Gloss Semi-Hollowbody Electric Guitar (with Case)
Gibson 2019 ES-339 Gloss Semi-Hollowbody Electric Guitar (with Case)
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Want the tone and look of an ES-335 in a smaller package? The Gibson ES-339 semi-hollowbody guitar boasts a lighter body, MHS pickups and a rounded "C" neck. Learn more...
Ibanez RG1070PBZ Premium Electric Guitar (with Case)
(1)
New from $1,299.99 SAVE 27%
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A trio of DiMarzio's most potent pickups and an Edge-Zero II tremolo bridge make this Ibanez well-equipped for prog, djent, or any heavy genre you can name. Learn more...
Schecter C1FRS Apocalypse Electric Guitar
Schecter C1FRS Apocalypse Electric Guitar
(2)
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With a Floyd Rose tremolo and a built-in Sustainiac driver for infinite sustain and feedback, the Schecter C1FRS Apocalypse has everything you need to rock. Learn more...
ESP LTD SCT-607B Stephen Carpenter Baritone Electric Guitar, 7-String (with Case)
ESP LTD SCT-607B Stephen Carpenter Baritone Electric Guitar, 7-String (with Case)
New from $1,199.00 SAVE 30%
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Evoke the distinctive, dissonant style of the Deftones with this baritone 7-string. Stephen Carpenter's signature axe boasts EMG 81-7s in a Tele-style body. Learn more...
Gibson SG Special Limited Edition Faded Electric Guitar (with Case)
Gibson SG Special Limited Edition Faded Electric Guitar (with Case)
(1)
New from $1,499.00 SAVE 40%
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of $83.28
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Seemingly custom-made for raw, blistering rock 'n' roll, this SG is a face-melting machine. A pair of P-90 pickups offer raucous mids that liven up any amp. Learn more...
Ibanez JEM77P Electric Guitar (with Case)
New from $1,599.99 SAVE 25%
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Don't let the floral pattern and Tree of Life inlay fool you. Gravity Storm humbuckers and an Evolution single coil make the JEM77P is a true shred machine. Learn more...
ESP LTD Brian Head Welch SH-7 Electric Guitar, 7-String
ESP LTD Brian Head Welch SH-7 Electric Guitar, 7-String
(1)
New from $1,499.00 SAVE 30%
Like New $1,254.00 SAVE 41%
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of $83.28
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Set your inner freak loose with the Head signature 7-string. An Evertune bridge keeps you in tune, and Fishman Fluence pickups offer a wide range of sounds. Learn more...
Schecter C-7 SLS Elite Electric Guitar, 7-String
Schecter C-7 SLS Elite Electric Guitar, 7-String
(2)
New from $1,099.00 SAVE 30%
Like New $1,054.00 SAVE 41%
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of $61.06
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Hold down the tightest rhythms with the low end provided by the extended scale of this C-7, along with the tuning stability of a Hipshot hardtail bridge. Learn more...
1 - 20 of 69
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

NOTE: If you ship this item to a business address, it will arrive on Monday, 4/29. Deliveries to business addresses take place Monday through Friday.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!