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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds has delivered the best customer service I’ve received from a music company. Top notched. I’ve recommended several friends here and they all have made multiple purchases." - Customer on March 21, 2019
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Taylor 214ce Deluxe Grand Auditorium Acoustic-Electric Guitar (with Case)
Taylor 214ce Deluxe Grand Auditorium Acoustic-Electric Guitar (with Case)
New from $1,399.00
Like New $1,199.00 SAVE 24%
or 18 payments
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The Taylor 214ce Grand Auditorium gets the Deluxe treatment with ES2 Expression System 2 pickups, a full-gloss finish, and a Taylor hardshell case included.... Learn more...
Epiphone EJ200SCE Jumbo Cutaway Acoustic-Electric Guitar
Epiphone EJ200SCE Jumbo Cutaway Acoustic-Electric Guitar
New from $499.00 SAVE 40%
Like New $429.95 SAVE 48%
or 8 payments
of $62.38
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The EJ-200SCE's jumbo-sized sound comes to life with a Nanoflex pickup for the strings and body resonance, plus a Nanomag pickup at the end of the fretboard.... Learn more...
Takamine EF381SC Acoustic-Electric Guitar, 12-String (with Case)
New from $1,399.99 SAVE 35%
Like New $1,164.00 SAVE 46%
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This handcrafted Takamine 12-string resonates robustly via spruce and mahogany construction. A CT4B II preamp system amplifies the EF381SC's natural tone.... Learn more...
Takamine GJ72CE Jumbo Cutaway Acoustic-Electric Guitar, 12-String
(1)
New from $649.99 SAVE 35%
Like New $539.95 SAVE 46%
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Achieve powerful, shimmering 12-string tone from the solid spruce and flamed maple constructed jumbo body of the affordable Takamine GJ72CE.... Learn more...
Martin GPCPA4 Shaded Acoustic-Electric Guitar (with Case)
New from $1,599.00 SAVE 21%
Like New $1,369.00 SAVE 33%
or 18 payments
of $88.84
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The GPCPA4's shaded Sitka spruce top gives it an eye-catching look, while its Fishman Matrix VT Enhance NT2 electronics makes it a great live performer.... Learn more...
Epiphone DM400MCE Masterbilt Acoustic-Electric Guitar
Epiphone DM400MCE Masterbilt Acoustic-Electric Guitar
(2)
New from $399.00 SAVE 40%
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Look no further than the Masterbilt series for a fine blend of affordability and pro build quality. The solid Sitka spruce top projects a brilliant top end.... Learn more...
Martin GPCPA4 Performing Artist Series Acoustic-Electric Guitar (with Case)
New from $1,499.00 SAVE 21%
Like New $1,279.00 SAVE 32%
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of $83.28
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Experience the joy of plugging in and playing with this Martin acoustic-electric guitar. The Fishman electronics give you tone shaping capabilities and more.... Learn more...
Yamaha FS-TA Concert Transacoustic Acoustic-Electric Guitar
New from $599.99 SAVE 36%
Customer Return $539.95 SAVE 42%
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of $50.00
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With built-in reverb and chorus at your fingertips, the Yamaha FS-TA Concert TransAcoustic provides a playing experience unmatched by ordinary acoustics.... Learn more...
Gretsch G100CE Synchromatic Archtop Acoustic-Electric Guitar
New from $849.99 SAVE 28%
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of $70.84
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This retro-style jazz-box boasts a big, hollow spruce laminate arched top for authentic '40s flavor, brought to life with a Gretsch floating pickup.... Learn more...
Gibson Limited Edition 2018 Hummingbird Supreme Avant Garde Acoustic-Electric Guitar (with Case)
Gibson Limited Edition 2018 Hummingbird Supreme Avant Garde Acoustic-Electric Guitar (with Case)
New from $2,999.00 SAVE 33%
Like New $2,719.00 SAVE 42%
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You need to get your hands on a different sort of Hummingbird. The Supreme Avant Garde model features a Sitka spruce and rosewood body for unmatched clarity.... Learn more...
Martin 00-15E Retro Acoustic-Electric Guitar (with Case)
(1)
New from $1,999.00 SAVE 21%
Like New $1,709.00 SAVE 32%
or 18 payments
of $111.06
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With its all-mahogany construction, the 00-15E Retro projects a warm, midrange tone that cuts through the mix. The Fishman F1 Aura+ sounds great on any PA.... Learn more...
Martin GPC-15ME Cutaway Acoustic-Electric Guitar (with Case)
Martin GPC-15ME Cutaway Acoustic-Electric Guitar (with Case)
(2)
New from $1,559.00 SAVE 22%
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Crafted from mahogany with a Grand Performance body shape and Fishman Matrix VT Enhance electronics, this GPC-15ME is ready to take the stage at any time.... Learn more...
Yamaha A5R Dreadnought Acoustic Guitar (with Case)
(3)
New from $1,399.99 SAVE 36%
Customer Return $1,224.00 SAVE 44%
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of $116.67
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Crafted in Japan from solid rosewood and Sitka spruce, and outfitted with Yamaha's SRT2 pickups, this beautiful cutaway dreadnought is ready for any stage.... Learn more...
Taylor 150e Dreadnought Walnut Acoustic-Electric Guitar, 12-String (with Gig Bag)
Taylor 150e Dreadnought Walnut Acoustic-Electric Guitar, 12-String (with Gig Bag)
New from $899.00 SAVE 14%
Like New $764.95 SAVE 27%
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With a big dreadnought body and a solid Sitka spruce top, the Taylor 150e projects a big, bold, 12-string sound, and includes the Expression System 2 pickup.... Learn more...
Martin OM-28E Retro Acoustic-Electric Guitar (with Case)
(2)
New from $3,659.00 SAVE 20%
Like New $3,119.00 SAVE 32%
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of $203.28
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This stunning Martin recreates the classic orchestra models of yesteryear with the added versatility of a Fishman Aura A1 electronic system.... Learn more...
Martin D-35E Retro Acoustic-Electric Guitar (with Case)
New from $3,659.00 SAVE 20%
Like New $3,119.00 SAVE 32%
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of $203.28
details
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Built like a vintage D-35, the Martin D-35E Retro boasts modern Fishman F1 Aura Plus on-board electronics for a transparent sound when you're plugged in.... Learn more...
Gibson 2018 Hummingbird 12-String Acoustic-Electric Guitar (with Case)
Gibson 2018 Hummingbird 12-String Acoustic-Electric Guitar (with Case)
(1)
New from $3,449.00 SAVE 34%
Like New $2,999.00 SAVE 42%
or 18 payments
of $191.62
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In Stock
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This version of the 2018 Hummingbird doubles the fun of playing a traditional model, combining the original classic look with the rich chime of a 12-string.... Learn more...
Martin HD-28EZ Acoustic-Electric Guitar with LR Baggs Anthem (and Case)
New from $3,159.00 SAVE 21%
Like New $2,689.00 SAVE 32%
or 18 payments
of $175.50
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Martin's HD-28EZ reimagines the classic dreadnought with scalloped, forward-shifted bracing for huge tone amplified by brilliant LR Baggs Anthem electronics.... Learn more...
Yamaha A3R Acoustic-Electric Guitar (with Hard Bag)
(8)
New from $899.99 SAVE 34%
Customer Return $814.95 SAVE 40%
or 12 payments
of $75.00
details
In Stock
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Pick up this Yamaha acoustic-electric and be impressed! The reliable A3R gives you stage-ready sound with its state-of-the-art SRT 2 preamp and pickup system.... Learn more...
Gibson 2018 Limited Edition Songwriter Studio Acoustic-Electric Guitar
 
Like New $2,549.00
Only 2 Left!
Free 2-Day Shipping
Combining 1930s-era Gibson bracing patterns with the original dreadnought shape, this limited edition Songwriter Studio provides supreme feel and lush tone.... Learn more...
1 - 20 of 47
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 20L-0V43. Llame Gratis en Español: 844-432-7449
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!