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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is the only place I go for my musical needs. They have the absolute best customer service, product selection and lightning fast shipping." - Customer on March 18, 2020
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Luna Cajon (with Gig Bag)
Luna Cajon (with Gig Bag)
New from $119.00 SAVE 33%
or 4 payments
of $29.75
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In Stock
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Add striking presence to your gig! The Luna cajon features birch and eucalyptus hardwoods, an ash wood top and includes a soft gig bag for gigging on the go. Learn more...
Gon Bops Fiesta Walnut Snare Cajon (with Gig Bag)
Gon Bops Fiesta Walnut Snare Cajon (with Gig Bag)
New from $124.99 SAVE 40%
or 4 payments
of $31.25
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In Stock
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With its included gig bag and seat cushion, this walnut snare cajon is great for students on the go or traveling professional percussionists. Learn more...
Latin Percussion Studio Chimes (25 Bars)
Latin Percussion Studio Chimes (25 Bars)
New from $109.99 SAVE 30%
or 4 payments
of $27.50
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In Stock
Free 2-Day Shipping
Add something extra to your drum kit with these 25-bar chimes. Built with the quality LP is known for, the Studio Chimes deliver clear and piercing tone. Learn more...
Toca Freestyle II Rope Tune Djembe
Toca Freestyle II Rope Tune Djembe
(4)
New from $129.99 SAVE 35%
or 4 payments
of $32.50
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Only 2 Left!
Free 2-Day Shipping
Built with modern techniques and materials for improved durability, The Freestyle II is still designed to produce the ever-sought traditional Djembe sound. Learn more...
Gon Bops Fiesta Mahogany Snare Cajon (with Bag)
Gon Bops Fiesta Mahogany Snare Cajon (with Bag)
(1)
New from $114.99 SAVE 38%
or 4 payments
of $28.75
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In Stock
Free 2-Day Shipping
Turn the knob on this snare cajon to adjust its snare wires for a tighter or looser sound -- or eliminate the snare sound entirely for a mellower thud. Learn more...
Gon Bops California Red Wood Conga Cajon
Gon Bops California Red Wood Conga Cajon
New from $139.95 SAVE 66%
Like New $124.95 SAVE 69%
or 4 payments
of $34.99
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Only 2 Left!
Free 2-Day Shipping
California dreamin'! Gon Bops' California Red Wood conga cajon is made of staves cut meticulously, then bent and cured for months to achieve legendary tone. Learn more...
Latin Percussion LP305 Merengue Guiro
Latin Percussion LP305 Merengue Guiro
New from $104.99 SAVE 35%
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of $26.25
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Free 2-Day Shipping
Do you play Merengue music? Pick up this large, stainless steel guiro from Latin Percussion to create bright, loud, and coarse textures and rhythms. Learn more...
Latin Percussion LP570 Tri-Bell Cowbell Set
New from $129.99 SAVE 35%
or 4 payments
of $32.50
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Need more cowbell? LP's Tri-Bell set gives you three: a large Black Beauty, a medium-sized Tapon Bell, and a small cowbell, all on a sturdy steel bracket. Learn more...
Remo Kids Percussion Gathering Drum
Remo Kids Percussion Gathering Drum
New from $72.00 SAVE 49%
or 4 payments
of $18.00
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In Stock
Free Ground Shipping Free Ground Shipping
Kids love making music with this big, deep-sounding drum. Made with the same materials as grown-up drums, the Gathering Drum is perfect for small hands. Learn more...
Toca Freestyle Mechanically-Tuned Djembe
Toca Freestyle Mechanically-Tuned Djembe
(1)
New from $149.99 SAVE 36%
Like New $124.95 SAVE 46%
or 4 payments
of $37.50
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In Stock
Free 2-Day Shipping
A one of a kind instrument, the Toca Freestyle Djembe is ideal for drum circles, facilitators, teachers, and all levels of players. Learn more...
On-Stage WFC3200 Fixed Snare Cajon
On-Stage WFC3200 Fixed Snare Cajon
New from $111.95 SAVE 39%
or 4 payments
of $27.99
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Only 2 Left!
Free 2-Day Shipping
The On-Stage WFC3200 fixed snare cajon is equipped with two snare systems and a 4 1/2" hole to produce a tight and crisp sound with a full bodied bass tone. Learn more...
Remo Kids Percussion Tubano Drum
Remo Kids Percussion Tubano Drum
(6)
New from $105.00 SAVE 50%
or 4 payments
of $26.25
details
In Stock
Free Ground Shipping Free Ground Shipping
Spark your children's interest in percussion with this colorful Tubano. It is played just like a conga, but is small enough for kids. Learn more...
Remo Crown Percussion Cajon
Remo Crown Percussion Cajon
New from $131.95 SAVE 50%
or 4 payments
of $32.99
details
In Stock
Free Ground Shipping Free Ground Shipping
Get great cajon tone from this Remo Crown Percussion model. The removable Quick Wedge snare system separates the bass and snare tone for increased clarity. Learn more...
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When you call, mention priority code 20N-ZPKC. Llame Gratis en Español: 844-432-7449
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

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We'll wait on your money so you don't have to wait for your gear!

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With warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

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Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

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3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!

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