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When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "I've gotten five guitars from zZounds in the last two years, and you can't do any better. Service is excellent and the Play As You Pay deal can't be beat!" - Customer on November 24, 2018
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Ibanez SRMS805 Bass Workshop Multi-Scale Electric Bass, 5-String
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The Ibanez SRMS805 Bass Workshop Multi-Scale 5-String Electric Bass is a quality instrument designed for the experienced, seasoned musician.... Learn more...
Ibanez LGB30 George Benson Electric Guitar
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For over 30 years the relationship between George Benson and Ibanez has resulted in some truly elite hollow body guitars. Now, as the first Signature Model of the ne... Learn more...
Ibanez RG550 Genesis Electric Guitar
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The Ibanez RG550 Genesis Electric Guitar brings back vibe of the good old days with precise construction by Japanese craftsmanship, to prove that this iconic guitar ... Learn more...
Ibanez S670QM Electric Guitar
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Ibanez's marvel of form and function, the S Series, continues to evolve for today's player with the S670QM electric guitar.... Learn more...
Ibanez Nita Strauss Signature JIVA10 Electric Guitar (with Case)
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The JIVA10 is based on the S series and features Nita’s own personal touches, such as her signature pickups by DiMarzio and the special "Beaten Path" fingerboard i... Learn more...
Ibanez Steve Vai JEM Junior Electric Guitar
Ibanez Steve Vai JEM Junior Electric Guitar
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When Steve Vai teamed up with Ibanez in 1987, little did he realize what a lasting impact his signature model guitar would have. Today, the JEM is an iconic instrume... Learn more...
Ibanez Premium SR2600E Electric Bass (with Gig Bag)
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The Ibanez Premium SR2600E's mahogany body combined with an elegant poplar burl top creates a solid, well-balanced tone.... Learn more...
Ibanez SR405EQM Electric Bass, 5-String
Ibanez SR405EQM Electric Bass, 5-String
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The Ibanez SR405EQM is a handsome 5-string bass designed for the advanced player. A stunning Quilted Maple adorns the bass, Mahogany body. Other features include a s... Learn more...
Ibanez Martin Miller MM1 Electric Guitar (with Case)
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As one of the first signature models of the AZ series, Ibanez introduces the MM1, a collaboration with one of the world's most exciting guitar talents, Martin Miller... Learn more...
Ibanez AE245 Acoustic-Electric Guitar
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Born from a long lineage of stringed instruments, the acoustic guitar is steeped in tradition. But music continues to evolve, and musicians demand inspiring new tool... Learn more...
Ibanez RG1070PBZ Premium Electric Guitar (with Case)
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The richness of sound, stunning appearance and unrivaled playability of the Ibanez Premium series will open the gate of your reservoir of inspiration. One of the rep... Learn more...
Ibanez SR505 Electric Bass, 5-String
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Since 1987, bassists who want the power and versatility of active electronics and the speed of the fastest neck available have made Soundgear standard equipment in e... Learn more...
Ibanez BTB846V Electric Bass Guitar
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Designed for players looking to explore the upper region of the fretboard, the BTB846V is a 6-string bass tuned from B to C. Excellent for playing chords and soloing... Learn more...
Ibanez AZ242BC Premium Electric Guitar (with Case)
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The Ibanez AZ242BC is part of a line of solid body electric guitars called the AZ series. They bring you high-quality components and woods with unmatched playability... Learn more...
Ibanez SRC6 Crossover Electric Bass, 6-String
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The SRC6 Crossover is born of that place where guitar intersects with bass. With its 30" scale neck, some might even label it a "baritone guitar."... Learn more...
Ibanez S1027PBF Premium Electric Guitar, 7-String (with Case)
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The Ibanez S1027PBF Premium Electric Guitar, 7-String comes with a wide range of distinctive features that will motivate any guitarist.... Learn more...
Ibanez JEM77P Electric Guitar (with Case)
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When Steve Vai teamed up with Ibanez in 1987, little did he realize what a lasting impact his signature model guitar would have. Today, the JEM is an iconic instrume... Learn more...
Ibanez RGAIX7FM Iron Label Electric Guitar, 7-String
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With the growing popularity of the Iron Label series, Ibanez continues to tap the seismic underworld for inspiration. Working their famous RGA body shape from the "c... Learn more...
Ibanez JS24P Joe Satriani Premium Electric Guitar (with Case)
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A jaw-dropping Satriani Signature Model for the ages, the Ibanez JS24P Joe Satriani Premium Electric Guitar is packed with incredible features including an American ... Learn more...
Ibanez BTB845V 5-String Electric Bass
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Designed for players looking to explore the upper region of the fretboard, the Ibanez BTB845V 5-String Electric Bass tuned from E to C.... Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

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No interest. Ever.
It's just as if you paid the whole amount up front!
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No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

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With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

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2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!